We're disappointed to hear you aren't enjoying the scent of the Platinum Powerwash. We appreciate you letting us know how you feel, and we'll share this with our team. If you'd like to share more, please give us a call at (800) 725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We are sorry you are having this experience. Although Dawn Free & Clear has a light scent, it is free of dyes. We appreciate your feedback and will share your interest in a fragrance-free version with the Dawn team. Please know that your health and safety are very important to us, and we thoroughly test our products to ensure they are safe when used as directed. If you have any questions or if we can help you further with this, please feel free to give us a call at (800) 725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Regarding the scent sticking around, sadly, this can be a sign that your dishes are growing porous. Try soaking them in hot water and vinegar to get rid of any remaining scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. Bonus, you won't have to worry about any fragrance remaining on your dishes! We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry a loyal Dawn fan like you had this experience, and we'll be sure to share this with the rest of our team. While our Dawn Platinum Powerwash Dish Spray isn't intended to have an off-odor, it can smell differently when mixed with certain foods. Your satisfaction means the world to us, so please give us a call at (800) 725-3296 when you have a moment. We'd be happy to look into this further and see how we can best help!

We're sorry you are having difficulty squeezing the handle for your Dawn Powerwash, Jonimo. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Make sure the trigger is unlocked. The product should be in the locked position on store shelves. A cutout in the white plastic shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. It is unlocked when those cutouts are matched up, and the yellow shape is completed. It is locked when the cutouts are not matched up and the yellow shape is incomplete. To unlock the nozzle, grasp the tip of the nozzle and turn to match up the cutouts. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. So we can help you get back to spraying away those dirty dishes, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.