We are so sorry you had this experience with your Dawn Powerwash. We know how frustrating it can be when something doesn't work like you expect after all the quality checks we have in place. You can be assured we are sharing your feedback with the rest of our Team. So we can get you back to sparkling clean dishes, please call us at (800) 725-3296 when you have a moment.

We're sorry a loyal Dawn fan like you had this experience, and we'll be sure to share this with the rest of our team. While our Dawn Platinum Powerwash Dish Spray isn't intended to have an off-odor, it can smell differently when mixed with certain foods. Your satisfaction means the world to us, so please give us a call at (800) 725-3296 when you have a moment. We'd be happy to look into this further and see how we can best help!

We're sorry to hear that this has been your experience, as a lot of thought goes into our products. We'll be sure to share this feedback with our team, and we'd be happy to see how we can best assist you further. Please give us a call at (800) 725-3296 when you can.

We're sorry to hear that you're feeling disappointed, since our Dawn Platinum Powerwash Dish Spray does go through many quality checks to ensure that you can enjoy the best possible results. For heavily soiled dishes, we suggest that you let the spray foam suds sit for 3-4 minutes, then wipe & rinse. We hope this helps. Your comments will be shared with our team, and please give us a call at (800) 725-3296 if you'd like further assistance.

Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.