We're very sorry to learn of your recent experience with our Platinum Powerwash Dish Spray, but assure you that we're here to help. Our products undergo extensive quality testing to ensure perfect condition and function, so what you've described isn't something we'd expect. We'd like to share some helpful tips that may help the sprayer start to work again. If the sprayer seems clogged, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. Make sure you're using the spray in an upright position and that the tube in the bottle is in or facing the solution. We have more information to share and want to learn more in order to help you best. Please give our team a call at (800) 725-3296.

We're sorry to hear that you feel this way about the scent. We do put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary. We'll be sure to share this feedback with our team. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.

We're sorry your Dawn Powerwash isn't working after changing the refill. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Remove the sprayer from the empty bottle by turning it counterclockwise to release. Then, remove and discard the disposable cap from the refill bottle. Place the sprayer on a full refill bottle and give ¼ turn clockwise to secure. Most importantly, ensure the dip tube and trigger are aligned. So we can help you further, please call us at (800) 725-3296 from 9 AM to 6 PM EST Monday through Friday.

Thank you so much for your review. We're sorry to hear that you're unable to get a good enough grip to spray. Your feedback is important to us, and we'd like to connect about this and help. Please call us at (800) 725-3296.

Thank you for sharing your experience with our Dawn Platinum Powerwash. We want you to know we have many checks in place to ensure that our products deliver the results you expect, so we appreciate you reaching out about this. So we can gather some info for our Quality Team, and provide assistance, please give us a call at 1-800-214-8734.

We wouldn't expect Dawn to impart the of the product taste into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. We'd like to learn more about your experience and help with this, so please give us a call at (800) 725-3296 once you have a free moment.

We're sorry you are having difficulty squeezing the handle for your Dawn Powerwash, Jonimo. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Make sure the trigger is unlocked. The product should be in the locked position on store shelves. A cutout in the white plastic shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. It is unlocked when those cutouts are matched up, and the yellow shape is completed. It is locked when the cutouts are not matched up and the yellow shape is incomplete. To unlock the nozzle, grasp the tip of the nozzle and turn to match up the cutouts. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. So we can help you get back to spraying away those dirty dishes, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.