A lot of thought goes into the design of our products, so we're sorry that this has been your experience. We suggest to making sure that the yellow markings that can be found on the top of the sprayer and nozzle are lined up exactly. If it's off, this may lead to the trigger bending. Once damaged, the trigger may continue to bend even when lining up the circle. We'd be happy to look into this further and see how we can best make this right for you. Please give us a call at (800) 725-3296 when you have a moment.

We're very sorry you're unhappy with the scent of Dawn Platinum Powerwash Dish Spray. When we design our products, we do extensive research and quality testing to deliver features that we think our consumers will love. We know scent preferences can vary from person to person, though, so we really appreciate your taking the time to provide this feedback! Feel free to give us a call at (800) 725-3296 if you'd like any assistance with a replacement.

We’re sorry to hear that you’re having this experience, Reilly, and we hope that you’re feeling better. Since safety is at the heart of all we do, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, our products go through multiple quality checks, so we’d expect you to enjoy sparkling results with ease when using our Dawn Platinum Powerwash Dish Spray. We’d be happy to share some tips to help get it to spray as intended! When pulling the trigger, try squeezing the body of the bottle. This should force out any trapped air. Also, run warm water over the nozzle for a few minutes to help loosen any clogs that may have occurred. To ensure that you get the best results, be sure to scrape all chunks of food and grease from your dishes first. We also suggest only adding water during rinsing. If water is added earlier, it’ll dilute the cleaning power of the product. If you’re washing heavily soiled dishes, let the spray foam suds sit for 3-4 minutes, then wipe and rinse. We hope this helps. We’d like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.