We're sorry a loyal Dawn fan like you had this experience. Our Dawn Platinum Powerwash Dish Spray is designed to provide rapid cleaning on even the toughest greasy messes, so we'd expect you to enjoy an easy yet effective clean. For best results, make sure to only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we suggest letting the spray foam suds sit for 3-4 minutes before wiping and rinsing. While this product isn't meant to have an off-odor, it may smell differently than intended when mixed with certain foods. Your satisfaction means everything to us, and we'd like to gather some more details for our team. When you have a chance, please give us a call at (800) 725-3296.

While we’re glad to hear that you’re loving the ease of Dawn Platinum Powerwash Dish Spray, we’re sorry that you’re having this experience with the scent, and we’ll be sure to pass your comments along to the rest of our team. We wouldn’t expect Dawn to leave a strong smell and taste on your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become worn to the point of being porous, it’s possible. It may be helpful to know that cast iron and plastic items in particular can absorb flavors. We suggest not soaking porous items, and making sure to wash them immediately and to rinse thoroughly. As well, this product isn’t meant to have an off-odor, but it may smell differently than intended when mixed with certain foods. Since your satisfaction means everything to us, we’d be happy to look into this further for you! When you have a chance, please give us a call at (800) 725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.