Thank you for sharing your experience with Dawn Platinum Powerwash Dish Spray. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so your experience isn't expected. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn Powerwash Dish Spray. We hope you'll give our Dawn Powerwash Dish Spray Free and Clear a try, as the fragrance is a pleasant light Pear scent, which may be the perfect choice for you, given your scent sensitivity. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear this, since we can assure you that a lot of thought goes into the design of our products. As well, we do have many quality checks in place. Your satisfaction means the world to us, and we'd be happy to look into this further for you! When you have a chance, please give us a call at (800) 725-3296.

We're sorry you had that experience. While it is not common, when this happens it is usually because of one of two reasons. Run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. It could also be that the dip tube doesn’t reach the solution or is facing in the wrong direction. The correct direction for the dip tube is in the same direction of the sprayer and the bottom of it should be in the corner.To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. If you have questions, we're happy to help. Just give us a call at (800) 725-3296.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 725-3296.

We're sorry to hear that you had this experience, and we hope that you're feeling better. Since safety is our top priority here at Dawn, we can assure you that our products have been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary from person to person. We do value your feedback, and your comments will be passed along to the rest of our team. As well, we recommend that you discontinue use of this product. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.