We’re sorry you had this experience, since our Dawn Platinum Powerwash Dish Spray is formulated to deliver rapid cleaning power on even the toughest food messes. For heavily soiled dishes, we do recommend letting the suds sit for about 3-4 minutes before rinsing and wiping. As well, please be assured that a lot of thought goes into the design of each of our products. Your feedback is much appreciated, and we’ll be letting the rest of our team know how you feel about the sprayer. It may help to try squeezing the trigger a bit harder and faster than what you may be used to. We’re always here to help, so please feel free to give us a call at (800) 725-3296 if you have any questions for us.

We're truly sorry to learn your refills were leaking, AJ. It sounds like you already called Sam's Club for help with this purchase. If there's more help you need with this, we'd be happy to talk further with you about this experience, just to make sure everything is as it should be. We're available Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry to read about your recent experience with Dawn Platinum Powerwash Dish Spray, Dan. So that we can help you get a replacement you'll more enjoy using while gathering a few additional details for our Quality Assurance Team, kindly give us a call at (800) 725-3296!

We thank you for sharing your feedback on our recently purchased bottle of Dawn Platinum Powerwash Dish Spray with Fresh Clean scent. This is a brand new scent for our Dish Spray, which delivers an overall better freshness experience for our consumers. We're sorry to learn you're not a fan of this scent, but we understand that fragrance preference can be very personal. We're sorry to hear you are not a fan of this new one. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn Powerwash Free & Clear Light Pear Scent Spray a try, as this fragrance is lighter and may become a new favorite. We'd love to hear more about your experience and help you as best we can. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST for more assistance.