Thanks for sharing your success story with Dawn Platinum Powerwash Dish Spray! As with any new product, we love it when consumers let us know what’s working and what’s not. Although we haven’t tested this product on glass fireplace doors, we’ll add it to our growing list of surfaces to test so we can recommend more ways to use it in the future. Thanks for giving Dawn Powerwash Dish Spray a try!

We're sorry you had this experience, Kate, and we'll be passing your comments along. Safety is at the heart of all we do here at Dawn, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We'd like to gather some more details for our team. When you have a moment, please give us a call at (800) 725-3296.

We're sorry a loyal Dawn fan like you is feeling disappointed, since we can assure you that our products go through many quality checks. We'd be happy to share a few tips to try out to get your Dawn Powerwash Dish Spray back to spraying properly. We suggest running warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, make sure that the dip tube inside the bottle is facing the correct direction. The dip tube should be facing the same direction as the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope this helps! Your satisfaction means the world to us, so you're welcome to give us a call at (800) 725-3296. We'd be happy to look into this further for you.

We're sorry to hear the Dawn Powerwash isn't right for you, but happy to hear you have found a Dawn product that's a better fit. We'd like to get more information about your experience to help, so when you have a minute please reach out to us at (800) 725-3296.

We're sorry you had this experience. Safety is at the heart of all we do, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We do heavily rely on feedback such as this, and we'll be letting the rest of our team know that you'd like to see an unscented Dawn Platinum Powerwash Dish Spray from us. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a chance.