Thanks for being such a loyal Dawn fan! We understand that scent preferences vary from person to person, so appreciate you taking the time to share your feedback! Your satisfaction means everything to us, so if there's anything we can do for you, then please don't hesitate to give us a call at (800) 725-3296.

We’re sorry you had this experience, since our Dawn Platinum Powerwash Dish Spray is formulated to deliver rapid cleaning power on even the toughest food messes. For heavily soiled dishes, we do recommend letting the suds sit for about 3-4 minutes before rinsing and wiping. As well, please be assured that a lot of thought goes into the design of each of our products. Your feedback is much appreciated, and we’ll be letting the rest of our team know how you feel about the sprayer. It may help to try squeezing the trigger a bit harder and faster than what you may be used to. We’re always here to help, so please feel free to give us a call at (800) 725-3296 if you have any questions for us.

We're sorry to hear this. For assistance, please reach out to Sam's Club at 1-888-746-7726.

While we're glad that you're enjoying the superior cleaning power of our Dawn Platinum Powerwash Dish Spray, we're sorry that you're having this experience with the scent. We do heavily rely on feedback such as this, and we'll be sharing your thoughts with the rest of our team. Since safety is at the heart of all we do, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. There are no safety concerns with eating off dishes that have been washed with this product. While this product isn't meant to have an off-odor, it may smell differently than intended when mixed with certain foods. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.

While we’re glad to hear that you enjoyed our Dawn Platinum Powerwash Dish Spray, Clyde, we’re sorry that the trigger stopped working. We can assure you that our products do go through many quality checks, and we’d be happy to share some tips to get it back to spraying. First, please make sure that the trigger is unlocked. To do this, check to see that the yellow cutouts on the top are lined up. You may need to do 3-5 full trigger pulls to begin spraying. We also suggest squeezing the body of the bottle while pulling the trigger, since this should force out any trapped air. We hope this helps! If you continue to have trouble with the trigger, please give us a call at (800) 725-3296 so that we can look into this further for you.