We're sorry a loyal Dawn fan like you is feeling disappointed, since we can assure you that our products go through many quality checks. We'd be happy to share a few tips to try out to get your Dawn Powerwash Dish Spray back to spraying properly. We suggest running warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, make sure that the dip tube inside the bottle is facing the correct direction. The dip tube should be facing the same direction as the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope this helps! Your satisfaction means the world to us, so you're welcome to give us a call at (800) 725-3296. We'd be happy to look into this further for you.

We truly appreciate your loyalty to Dawn, but we're sorry to hear you're unhappy with Dawn Powerwash scent change. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. We do offer a variety of scent options, so we'd like to help find one that you enjoy. Please give us a call at (800) 725-3296.

We always strive for our products to reach you in the best possible condition, so we're sorry to hear that a loyal Dawn fan like you had this experience. We'd be happy to share some tips to help get your Dawn Platinum Powerwash Dish Spray working as it should! First, please make sure that the trigger is unlocked. To do this, check to see that the yellow markings on top of both the sprayer and the nozzle are lined up exactly. We suggest priming the bottle by giving the trigger 3-5 full pulls. As well, you can squeeze the body of the bottle while pulling the trigger to ensure that any trapped air will be forced out. It may also help to run the nozzle under warm water for a minute or two. We hope that you find success with these tips! Since your satisfaction means the world to us, we'd like to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.

We always want you to be able to use our products with ease, so we're disappointed to hear this hasn't been the case with your recent Dawn Powerwash purchase. We'd like to learn more about your and your mother's experience to share with our team, so please give us a call at (800) 725-3296.

We're sorry a loyal Dawn fan like you had this experience. Our Dawn Platinum Powerwash Dish Spray is designed to provide rapid cleaning on even the toughest greasy messes, so we'd expect you to enjoy an easy yet effective clean. For best results, make sure to only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we suggest letting the spray foam suds sit for 3-4 minutes before wiping and rinsing. While this product isn't meant to have an off-odor, it may smell differently than intended when mixed with certain foods. Your satisfaction means everything to us, and we'd like to gather some more details for our team. When you have a chance, please give us a call at (800) 725-3296.