We're sorry to hear that you had this experience, and we hope that you're feeling better. Since safety is our top priority here at Dawn, we can assure you that our products have been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary from person to person. We do value your feedback, and your comments will be passed along to the rest of our team. As well, we recommend that you discontinue use of this product. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.

We're very sorry you find the scent overwhelming and unpleasant. We evaluate all ingredients in our products to ensure they are safe for people and the environment when used as directed, and we're concerned if you're experiencing a headache during use. If you love that great cleaning power, but would prefer a product free of dyes and strong perfumes, we recommend our Dawn Platinum Powerwash Dish Spray Free & Clear. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're sorry you don't like the Fresh Scent, Saldo. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We're truly sorry to learn your refills were leaking, AJ. It sounds like you already called Sam's Club for help with this purchase. If there's more help you need with this, we'd be happy to talk further with you about this experience, just to make sure everything is as it should be. We're available Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry you had this experience, John. Our Dawn Platinum Powerwash Dish Spray hasn't been tested for use on Teflon, the interior surface of non-stick cookware, so we suggest testing it on a small area first before use. We'd be happy to see how we can best make this right for you, so please give us a call at (800) 725-3296 when you're able.