We're sorry to hear that you had this experience, and hope that you're feeling better. Safety is our top priority, and we can assure you that all of our products are thoroughly evaluated to be safe when used as directed. We suggest making sure that you’re using this product in a well-ventilated area, and that it’s being sprayed away from your face. It may also help to hold the dishes at an arm’s length to increase the distance between the spray and your face. While our Dawn Platinum Powerwash Dish Spray isn’t meant to have an off-odor, it can smell differently than intended when mixed with certain foods. As well, we’d expect this product to deliver a powerful clean, since it features spray-activated suds that cut through grease on contact. For heavily soiled dishes, we suggest letting the suds sit for about 3-4 minutes, and then rinsing and wiping. We’d like to learn more and see how we can best help, so please give us a call at (800) 725-3296 when you have a moment.

We're so sorry you started to cough and experienced a headache when using our Dawn Powerwash Dish Spray. Please be assured that every ingredient, as well as the complete formula, is fully evaluated against the highest safety standard using the latest scientific approach for consumer safety. Although this is not a health concern, some consumers may experience a temporary tickle in their nose or throat when spraying Dawn Dish Spray. To avoid this occurring, use the product in a well-ventilated area and spray the product away from your face. It may also help to hold dishes at arm’s length to increase the distance between the spray and the nose and mouth. If you're having any concerns, we recommend that you discontinue use and seek advice from your medical provider. Your safety is our very top priority, and we’d like to learn more details of your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM – 6PM EST Monday – Friday.

We're sorry to hear the Powerwash scent wasn't what you were expecting, and we assure you that we have many quality checks to ensure you always get the best. We'd like to find the right Dawn for you, so when you have time, please get in touch with us at (800) 725-3296.

We're sorry to hear you didn't have the experience we expect from the quality checks we have in place, Lucy. We'd like to get more information to help you, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 725-3296.

While we're glad to hear that you're such a great fan of our Dawn Platinum Powerwash Dish Spray, this product is only intended to be used on dishes that you'd typically wash by hand with traditional dish soap. It hasn't been tested for alternative uses, so we can't recommend using it for anything other than washing your dishes. We'd like to learn more about your experience, so please give us a call at (800) 725-3296 when you have a moment.