Customer reviews for Samsung Bespoke 6.0 cu. ft. Slide-In Gas Range forMember photos









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Great value
[This review was collected as part of a promotion.] Great stove for the price. It fits in perfectly with the rest of the samsung appliances
Sleek and functional!
[This review was collected as part of a promotion.] I bought this stove a month ago and I am loving it!
Total waste of your money, stay away from this.
Purchased this item Dec 2024, burners all stopped working on Jan 2026, Samsung says you need to eat that cost, I honestly can’t believe the manufacturer is ok, with no accountability after one year of my hard earned money. Buy if you want to waste your hard earned money money, Once again heed my warning DO NOT BUY
Hi Shevato1, That’s unexpected after just over a year, and we value you sharing your thoughts on your Samsung range and the coverage details provided. Our team recognizes how important it is for your appliances to perform reliably over time, and your input about durability and post-purchase support helps highlight what matters most to our customers. For concerns like this, a review of your unit’s service options and available resolutions may provide additional clarity and next steps. Please keep this reference number for your records: 1152517183. Samsung truly values your business. Christian Samsung Care
Disappointed
Just bought a new stove after 20 years, unfortunately the burners are not working properly.
Hi Sharlali, We can feel your disappointment with this washer. We are here to assist you. Please see page 40 of the user manual for steps to take when the burners are not working. https://downloadcenter.samsung.com/content/UM/202502/20250214154246298/O_DG68-01612A-02_IB_FULL_NX9100D_EN.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148731958), and it will help our team pull up your information. ^Rodel
Do not purchase
Do not buy this. The oven does not retain heat and cooks unevenly. And absolutely don’t walk away from the stovetop and it will get stuck on high and ruin your food/put your life at risk.
Hi Chris We understand how important it is to rely on steady heat and consistent control for everyday cooking, along with ensuring safe operation at all times. Your oven is designed to deliver consistent heating for reliable cooking results, and a few simple adjustments can help optimize its performance. The link below provides helpful tips and best practices to support even heating and overall cooking efficiency. Learn more here: https://www.samsung.com/us/support/troubleshoot/TSG10001298/ Should you need additional assistance, you may reach us through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, kindly provide the reference number (1152519567) so we can assist you more efficiently. Samsung values your business and remains committed to your experience. Glaiza Samsung Care
Don't buy this product
Purchased just over a year ago. Oven has already stopped working and won't perform any baking options. Call center is the worst I've ever dealt with. I have never written a review before but I needed to because of how terrible of an experience this has been. Save yourself the headache, don't buy anything Samsung
JUNK STOVE BUYER BEWARE
Do not waste your money. Heating element and switch both have went out within two years of purchase. And a joke of a warranty. Stick to phones Samsung your stoves suck!
Hello there, We strive to assist you at any time. We suggest contacting us via the options below to speak with a live representative for assistance and discuss options for your range. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide reference number 1151968910 so our team can pull up your information when you message us. Have a great day. -John
Safety Hazard - Zero Stars!!!
I bought this range in December 2024. I immediately had issues regulating the heat of the burners causing burnt food and ruined cookware. This is a serious safety concern considering I have two small children. I have reached out to Samsung numerous times about the concern and they’ve sent a someone to replace the faulty regulators with more faulty regulators 5 times now. Samsung’s customer service has been incredibly frustrating throughout the process as each of the visits required multiple phone calls, and request for managers that did not call back. Samsung has not taken this issue seriously, which is deeply concerning given the safety issues with the regulators. More concerning, is the fact that in each of the five visits with the technical support, there is no temperature gun used in the diagnosis of the issue. The inspection is completely visual and no temperatures or extended testing is performed. Not only is Samsung not standing by their product, but Lowe’s has also not shown any support in this process. I absolutely do not recommend this product nor would I suggest purchasing any Samsung ranges that contain the same regulators as this model. In conversation with the technical support reps , it sounds like the regulators in this model range are present in all the Samsung ranges. The level of support from Samsung has removed all confidence that I once had in this brand.
Andrea, we understand how disappointing it can be to have a range with unsatisfactorily regulated burners. We would like to have a direct conversation with you to discuss your overall impressions of this experience, review your options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150094602, to help our team locate your information when you message us. Have a great day. -John
Absolute worst customer service experience from the entire RXO team. My range was suppose to be here on a Tuesday between 11-3. It never arrived. App said it was being delivered. 5 calls from 4:00-8:30PM the customer service team "rest assured you will receive the delivery today." Delivery team is still out at 8:30PM tonight? Yes ma'am, "rest assure" they will be there and you will receive a call from the driver. Never got a call. No one called me. I had to call, call, call, call, call, call, call....all with 0 information. Finally got a text for my GAS range to be delivered Saturday. They actually showed up...without the accessory package for a gas stove, as they had items for an electric range. NO solutions. NO understanding. Right now a week later from when it was originally to be delivered...I have a range but can't use it as there isn't the accessory kit. So now, I have to spend an addition $40 for the kit as apparently, no one can actually call me. Very disappointing experience. Surely Sam's and Samsung can find a much better deliver service.
Dear Valued Sam's Club Client, <br /><br />We're saddened that you had to go through this. To better assist you with the delivery, please contact our Sam's Club Customer Service Department at 1 (800) 445-6937. You can reach them from Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can either answer your question or transfer you to your local store to answer your specific inquiry.<br /><br />Have a nice day!<br /><br />Chrystel
⭐️⭐️⭐️⭐️⭐️ Next-Level Cooking with Smart Controls!
[This review was collected as part of a promotion.] I absolutely love my new Samsung stove—it’s a total game-changer in my kitchen! Not only does it look sleek and modern, but the performance and smart features really set it apart. The smart controls are a standout for me. Being able to control the oven remotely from my phone is incredibly convenient. I can preheat the oven on my way home, get alerts when cooking is done, and even adjust settings without stepping foot in the kitchen. It adds so much flexibility to my busy schedule. Cooking is fast and even, and the convection oven bakes everything to perfection. The burners are powerful and precise, and I love how easy the glass cooktop is to clean. It’s clear Samsung designed this with real home cooks in mind. If you’re looking for a high-tech upgrade that blends style, performance, and convenience, this is it, highly recommend!




