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Customer reviews for Samsung Bespoke 6.0 cu. ft. Slide-In Gas Range for
Samsung Bespoke 6.0 cu. ft. Slide-In Gas Range
4.4 out of 5 stars
stars
108 ratings108 reviews
  1. 5 stars77% (83)
  2. 4 stars8% (9)
  3. 3 stars2% (2)
  4. 2 stars3% (3)
  5. 1 star10% (11)

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Showing 1-10 of 108 reviews
Oct 3, 2024
Reviewer name: Totallyme1
5 out of 5 stars
5 out of 5 stars review

Beautiful Upgrade

[This review was collected as part of a promotion.] I was so excited to receive my new range because I have been working off of one burner for such a long time. I am most impressed by the sleek black, modern, look of the range. I am attempting to upgrade my kitchen and the first step was getting a new stove. I love that the range comes with Bluetooth and is connected to an app called SmartThings. This app is user-friendly and gives you the ability to preheat your oven from where you are and you can get alerts when your oven is turned on. This is especially good if you have kids who you do not trust around the stove. Another cool update is the precision knobs also for safety. To ignite the electric stove top you have to pinch, push, and turn the precision knobs, this is an update compared to older model stoves as you just had to push and turn. All in all I am impressed and happy with my decision to buy this product. I plan on buying the rest of the appliances to complete my kitchen upgrade. Great product.

Review from The Insiders
Helpful?4S997D54ZTIT13591423991
Jun 12, 2024
Reviewer name: Jessieestie
5 out of 5 stars
5 out of 5 stars review

So happy to have a full size range again!

[This review was collected as part of a promotion.] We just received the Samsung Bespoke Smart Slide-In Gas Range 6.0 cu. ft. in Matte black Steel with Precision Knobs and I couldn't be happier! We had a different stove that had a double oven feature and nothing ever cooked the way it was supposed to so being able to actually cook cookies in this oven without burning them was great. The oven has plenty of room, there are 5 burners on top and I love that they are different sizes. The smallest one is perfect for my moka pot and it makes the most amazing pot of coffee and the big burner is perfect for our larger meals as a family of 4. My husband makes homemade cinnamon rolls with the dough from scratch and he's excited to use the bread proof feature. I love the design and the simplicity of the buttons on the front. So far 10/10

Review from The Insiders
Helpful?4S997D54ZTIT13591423991
Jun 3, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Safe and functional.

[This review was collected as part of a promotion.] First and foremost, the gas range is safe, I don't need to worry about my grandkids turning the stove and/or oven on. The precision knobs are child proof and very accurate when operating them. The design is nice and modern and getting the black stainless finish + fingerprint resistant was a great decision. Cooktop is top notch with 3 cast iron grates that are easily removable in order to clean underneath. Tech is great, the functionality of the app to control and get notified by it is a game changer. If you are worried that you left your oven on you can check it via the app and control accordingly. I recommend this gas range to anyone that is looking to upgrade their old stove and do it with some style.

Review from The Insiders
Helpful?4S997D54ZTIT13591423991
Jul 3, 2024
Reviewer name: Pastrychefdani
5 out of 5 stars
5 out of 5 stars review

Fantastic cooking

[This review was collected as part of a promotion.] I have been a gas range user until I moved to Florida. When I moved into my house, my only option was electric. I was shopping around and came across the Bespoke line and fell in love with this range at first sight. The model was sleek with the slide in feature which I knew would look amazing with my subway tile wall. The precision knobs and updated handle that effortlessly opened the door to future cakes and meals. I knew I had to have it. When this range was delivered, it was a quick and easy process. Bye bye old ugly range that my home came with and hello Bespoke! I got the pans and ready to cook my first meal. I love the knobs and the safety feature of pressing the buttons in to turn the stove on. The burners heat up really quickly unlike my old electric range that used to take forever. Since I’m a pastry chef, I rely on using an oven a lot and the oven temperature is nice and even for a conventional oven. I opted not to get the air fryer or convection just because I feel like conventional ovens are the way to a chef’s heart. Preheating the oven is pretty quick. The first batch of cookies came out as a success. It was nice not having to use a separate oven thermometer. The temperature was spot on! I can’t wait to continue to explore my new range! Don’t miss out!

Review from The Insiders
Helpful?4S997D54ZTIT13591423991
Mar 13, 2026
Reviewer name: Shevato1
1 out of 5 stars
1 out of 5 stars review

Total waste of your money, stay away from this.

Purchased this item Dec 2024, burners all stopped working on Jan 2026, Samsung says you need to eat that cost, I honestly can’t believe the manufacturer is ok, with no accountability after one year of my hard earned money. Buy if you want to waste your hard earned money money, Once again heed my warning DO NOT BUY

Review from Samsung US
Helpful?4S997D54ZTIT13591423991
reply from Samsung

Hi Shevato1, That’s unexpected after just over a year, and we value you sharing your thoughts on your Samsung range and the coverage details provided. Our team recognizes how important it is for your appliances to perform reliably over time, and your input about durability and post-purchase support helps highlight what matters most to our customers. For concerns like this, a review of your unit’s service options and available resolutions may provide additional clarity and next steps. Please keep this reference number for your records: 1152517183. Samsung truly values your business. Christian Samsung Care

Jan 30, 2026
Reviewer name: Bgirl
1 out of 5 stars
1 out of 5 stars review

JUNK STOVE BUYER BEWARE

Do not waste your money. Heating element and switch both have went out within two years of purchase. And a joke of a warranty. Stick to phones Samsung your stoves suck!

Review from Samsung US
Helpful?4S997D54ZTIT13591423991
reply from SEA Care

Hello there, We strive to assist you at any time. We suggest contacting us via the options below to speak with a live representative for assistance and discuss options for your range. 1. Facebook Messenger: http://m.me/samsungsupport   2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513   3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us   4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide reference number 1151968910 so our team can pull up your information when you message us. Have a great day. -John

May 4, 2026
Reviewer name: Chris
1 out of 5 stars
1 out of 5 stars review

Do not purchase

Do not buy this. The oven does not retain heat and cooks unevenly. And absolutely don’t walk away from the stovetop and it will get stuck on high and ruin your food/put your life at risk.

Review from Samsung US
Helpful?4S997D54ZTIT13591423991
reply from Samsung

Hi Chris We understand how important it is to rely on steady heat and consistent control for everyday cooking, along with ensuring safe operation at all times. Your oven is designed to deliver consistent heating for reliable cooking results, and a few simple adjustments can help optimize its performance. The link below provides helpful tips and best practices to support even heating and overall cooking efficiency. Learn more here: https://www.samsung.com/us/support/troubleshoot/TSG10001298/ Should you need additional assistance, you may reach us through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, kindly provide the reference number (1152519567) so we can assist you more efficiently. Samsung values your business and remains committed to your experience. Glaiza Samsung Care

Oct 1, 2025
Reviewer name: annna
1 out of 5 stars
1 out of 5 stars review

THE WORST APPLIANCE EVER

Please don’t buy! I’ve never had such a horrible experience with any appliance, the burner stopped working after three months of use tried reaching out to customer support to see if I qualified for any type of warranty, was never able to get through to someone my issue was never resolved. I did research and replaced the part it worked for one more month, now I have the two big burners that won’t turn on at all. Completely useless appliance please don’t waste your time. Also cheap plastic broke off Im literally holding it on with tape

Review from Samsung US
Helpful?4S997D54ZTIT13591423991
reply from SEA Care

We care about the betterment of your range, annna. Let's help you out. If some of the surface units of your range are not turning on, please refer to page 48 of the unit's manual to view its possible causes and solutions: https://downloadcenter.samsung.com/content/UM/202502/20250214164506768/O_01._IB_FULL_NE9100D_NSE6DG8100_EN.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150895385, to help our team locate your information when you message us. Have a great day. -John

Nov 5, 2025
Reviewer name: Samsung is a scam
1 out of 5 stars
1 out of 5 stars review

Don't buy this product

Purchased just over a year ago. Oven has already stopped working and won't perform any baking options. Call center is the worst I've ever dealt with. I have never written a review before but I needed to because of how terrible of an experience this has been. Save yourself the headache, don't buy anything Samsung

Review from Samsung US
Helpful?4S997D54ZTIT13591423991
Feb 11, 2025
Reviewer name: Ksmsc
1 out of 5 stars
1 out of 5 stars review

Absolute worst customer service experience from the entire RXO team. My range was suppose to be here on a Tuesday between 11-3. It never arrived. App said it was being delivered. 5 calls from 4:00-8:30PM the customer service team "rest assured you will receive the delivery today." Delivery team is still out at 8:30PM tonight? Yes ma'am, "rest assure" they will be there and you will receive a call from the driver. Never got a call. No one called me. I had to call, call, call, call, call, call, call....all with 0 information. Finally got a text for my GAS range to be delivered Saturday. They actually showed up...without the accessory package for a gas stove, as they had items for an electric range. NO solutions. NO understanding. Right now a week later from when it was originally to be delivered...I have a range but can't use it as there isn't the accessory kit. So now, I have to spend an addition $40 for the kit as apparently, no one can actually call me. Very disappointing experience. Surely Sam's and Samsung can find a much better deliver service.

Helpful?4S997D54ZTIT13591423991
reply from Samsung

Dear Valued Sam&#39;s Club Client, <br /><br />We&#39;re saddened that you had to go through this. To better assist you with the delivery, please contact our Sam&#39;s Club Customer Service Department at 1 (800) 445-6937. You can reach them from Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can either answer your question or transfer you to your local store to answer your specific inquiry.<br /><br />Have a nice day!<br /><br />Chrystel