Customer reviews for Samsung Bespoke 6.0 cu. ft. Slide-In Gas Range forMember photos









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Loving my new Samsung Bespoke Electric Oven!
[This review was collected as part of a promotion.] Loving my new Samsung Bespoke Electric Oven! I recently upgraded my kitchen with a Samsung Bespoke electric oven in stainless steel, and I'm absolutely thrilled with it! It's not just functional, but it also adds a touch of modern elegance to my kitchen. Stylish Design The stainless steel finish is beautiful and sleek. It goes perfectly with my other appliances and really elevates the overall look of my kitchen. Even when it's not in use, it just looks so sharp! Awesome Features This oven is packed with features that make cooking a breeze. , the steam-cleaning function is a lifesaver - no more scrubbing a greasy oven! Easy to Use The controls are intuitive and user-friendly, and I haven't had any trouble figuring anything out. Even preheating is a breeze, and if I got the Wi-Fi enabled version, I can even control it from my phone! Overall, I'm incredibly happy with my Samsung Bespoke electric oven. It's stylish, functional, and makes cooking a pleasure. I highly recommend it to anyone looking for a top-of-the-line oven!
Safe and functional.
[This review was collected as part of a promotion.] First and foremost, the gas range is safe, I don't need to worry about my grandkids turning the stove and/or oven on. The precision knobs are child proof and very accurate when operating them. The design is nice and modern and getting the black stainless finish + fingerprint resistant was a great decision. Cooktop is top notch with 3 cast iron grates that are easily removable in order to clean underneath. Tech is great, the functionality of the app to control and get notified by it is a game changer. If you are worried that you left your oven on you can check it via the app and control accordingly. I recommend this gas range to anyone that is looking to upgrade their old stove and do it with some style.
THE WORST APPLIANCE EVER
Please don't buy! I've never had such a horrible experience with any appliance, the burner stopped working after three months of use tried reaching out to customer support to see if I qualified for any type of warranty, was never able to get through to someone my issue was never resolved. I did research and replaced the part it worked for one more month, now I have the two big burners that won't turn on at all. Completely useless appliance please don't waste your time. Also cheap plastic broke off Im literally holding it on with tape
We care about the betterment of your range, annna. Let's help you out. If some of the surface units of your range are not turning on, please refer to page 48 of the unit's manual to view its possible causes and solutions: https://downloadcenter.samsung.com/content/UM/202502/20250214164506768/O_01._IB_FULL_NE9100D_NSE6DG8100_EN.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150895385, to help our team locate your information when you message us. Have a great day. -John
JUNK STOVE BUYER BEWARE
Do not waste your money. Heating element and switch both have went out within two years of purchase. And a joke of a warranty. Stick to phones Samsung your stoves suck!
Hello there, We strive to assist you at any time. We suggest contacting us via the options below to speak with a live representative for assistance and discuss options for your range. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide reference number 1151968910 so our team can pull up your information when you message us. Have a great day. -John
Total waste of your money, stay away from this.
Purchased this item Dec 2024, burners all stopped working on Jan 2026, Samsung says you need to eat that cost, I honestly can't believe the manufacturer is ok, with no accountability after one year of my hard earned money. Buy if you want to waste your hard earned money money, Once again heed my warning DO NOT BUY
Hi Shevato1, That’s unexpected after just over a year, and we value you sharing your thoughts on your Samsung range and the coverage details provided. Our team recognizes how important it is for your appliances to perform reliably over time, and your input about durability and post-purchase support helps highlight what matters most to our customers. For concerns like this, a review of your unit’s service options and available resolutions may provide additional clarity and next steps. Please keep this reference number for your records: 1152517183. Samsung truly values your business. Christian Samsung Care
Do not purchase
Do not buy this. The oven does not retain heat and cooks unevenly. And absolutely don't walk away from the stovetop and it will get stuck on high and ruin your food/put your life at risk.
Hi Chris We understand how important it is to rely on steady heat and consistent control for everyday cooking, along with ensuring safe operation at all times. Your oven is designed to deliver consistent heating for reliable cooking results, and a few simple adjustments can help optimize its performance. The link below provides helpful tips and best practices to support even heating and overall cooking efficiency. Learn more here: https://www.samsung.com/us/support/troubleshoot/TSG10001298/ Should you need additional assistance, you may reach us through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, kindly provide the reference number (1152519567) so we can assist you more efficiently. Samsung values your business and remains committed to your experience. Glaiza Samsung Care
Don't buy this product
Purchased just over a year ago. Oven has already stopped working and won't perform any baking options. Call center is the worst I've ever dealt with. I have never written a review before but I needed to because of how terrible of an experience this has been. Save yourself the headache, don't buy anything Samsung
Absolute worst customer service experience from the entire RXO team. My range was suppose to be here on a Tuesday between 11-3. It never arrived. App said it was being delivered. 5 calls from 4:00-8:30PM the customer service team "rest assured you will receive the delivery today." Delivery team is still out at 8:30PM tonight? Yes ma'am, "rest assure" they will be there and you will receive a call from the driver. Never got a call. No one called me. I had to call, call, call, call, call, call, call....all with 0 information. Finally got a text for my GAS range to be delivered Saturday. They actually showed up...without the accessory package for a gas stove, as they had items for an electric range. NO solutions. NO understanding. Right now a week later from when it was originally to be delivered...I have a range but can't use it as there isn't the accessory kit. So now, I have to spend an addition $40 for the kit as apparently, no one can actually call me. Very disappointing experience. Surely Sam's and Samsung can find a much better deliver service.
Dear Valued Sam's Club Client, <br /><br />We're saddened that you had to go through this. To better assist you with the delivery, please contact our Sam's Club Customer Service Department at 1 (800) 445-6937. You can reach them from Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can either answer your question or transfer you to your local store to answer your specific inquiry.<br /><br />Have a nice day!<br /><br />Chrystel
Safety Hazard - Zero Stars!!!
I bought this range in December 2024. I immediately had issues regulating the heat of the burners causing burnt food and ruined cookware. This is a serious safety concern considering I have two small children. I have reached out to Samsung numerous times about the concern and they've sent a someone to replace the faulty regulators with more faulty regulators 5 times now. Samsung's customer service has been incredibly frustrating throughout the process as each of the visits required multiple phone calls, and request for managers that did not call back. Samsung has not taken this issue seriously, which is deeply concerning given the safety issues with the regulators. More concerning, is the fact that in each of the five visits with the technical support, there is no temperature gun used in the diagnosis of the issue. The inspection is completely visual and no temperatures or extended testing is performed. Not only is Samsung not standing by their product, but Lowe's has also not shown any support in this process. I absolutely do not recommend this product nor would I suggest purchasing any Samsung ranges that contain the same regulators as this model. In conversation with the technical support reps , it sounds like the regulators in this model range are present in all the Samsung ranges. The level of support from Samsung has removed all confidence that I once had in this brand.
Andrea, we understand how disappointing it can be to have a range with unsatisfactorily regulated burners. We would like to have a direct conversation with you to discuss your overall impressions of this experience, review your options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150094602, to help our team locate your information when you message us. Have a great day. -John
Front left burner stopped working
I ordered this electronic range along with several other Samsung appliances in May 2024 and sadly one of the surfaces has already stopped working. We are a small family of 3 and rarely used this range therefore I am disappointed that it has stopped working after only 4 months :(
Hello there. We know the feeling of dealing with a range with one burner not working. Let us assist. Below is a link to help you diagnose if one of the burners is not working. Please click on the embedded word. One burner on the cooktop does not work https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147602074) to help our team pull up your information. Have a great day. ^Camille
