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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash
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4.6 out of 5 stars
stars560 ratings560 reviews
  1. 5 stars79% (444)
  2. 4 stars13% (70)
  3. 3 stars3% (16)
  4. 2 stars1% (7)
  5. 1 star4% (23)

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Showing 61-70 of 560 reviews
Jun 25, 2025
Tomm
5 out of 5 stars review

Great washer.

[This review was collected as part of a promotion.] Great replacement washer. Really like how big the capacity is and how many features you can select from.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
Aug 27, 2025
Mags
2 out of 5 stars review

Cheaply Made

Washer is only 8 months old and cleaned the filter maybe 6x. Filter cover door hinge broke off and doesn't seem to be covered under original warranty. Everything is made NOT to last and original warrants are pretty useless.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
reply from Samsung Care

Hi Mags, Your experience matters to us, and we understand how frustrating it can feel when something doesn’t hold up the way you expected—especially with a product you rely on regularly. Let us help. At Samsung, we build each appliance with care and put every product through rigorous testing to ensure reliable performance from day one. The filter cover door is designed for routine user access, and its condition over time depends largely on how it’s handled. Since this part isn’t part of the washer’s core mechanical or electrical systems, and because damage to it typically results from external handling, it isn’t covered under the standard warranty. I have shared the website of our authorized distributor for parts and accessories below. Please visit the link if you decide to replace the broken drain filter door. Samsung Parts: https://samsungparts.com/products/dc97-22655h Should you need more assistance with your washing machine, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150543570 to help our team pull up your information. Leo

Jun 15, 2025
Pat2DopeTho
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] I bought this online during a sale and so far I am loving it. I consider myself a tech savvy person and the technology is there. Also being able to control the washer from phone is a huge benefit.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
Aug 6, 2025
Rados
4 out of 5 stars review

Mr. Rado

[This review was collected as part of a promotion.] Seems direct and simple, initial issue was the install given the tight back area in view of where the water supply is

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
Jul 9, 2025
kdw613
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] Easy to operate and very quiet. Cleans clothes in a timely manner and clothes come out very clean and wrung dry.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
Sep 18, 2025
Washer
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Beautiful finish. Washer works perfectly absolutely love added to my space

Review from Samsung US
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Aug 7, 2025
Jenluvs2shop28
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love how slim and quick ! Awesome design compared to other brands

Review from Samsung US
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Jun 15, 2025
Jhammer
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Works great. Have had zero problems so far. So many great features

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
Aug 14, 2025
tom b
5 out of 5 stars review

quiet as a breeze

[This review was collected as part of a promotion.] quiet as a breeze. we’ve used it for few days now and we are really happy with the washer

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
Jun 18, 2025
Orrr
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] Really great so far. Very happy with this purchase

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177