Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash

Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for

Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash

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4.6 out of 5 stars

stars560 ratings560 reviews

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Showing 541-550 of 560 reviews

May 23, 2024

Cleanmomma

4 out of 5 stars review

Love the color

[This review was collected as part of a promotion.] Beautiful color heat very quick and love that it stacks.

Review from Samsung US

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Jun 25, 2023

David

3 out of 5 stars review

Not intuitive enough

[This review was collected as part of a promotion.] The touch screen is not responsive. App is limiting.

Review from Samsung US

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reply from Samsung Customer Care

David, let's make your cleaning experience a breeze. Below is a link to help you diagnose the panel and buttons not responding. Kindly click on the embedded words and watch the full video. Washing machine buttons won't work https://www.samsung.com/us/support/troubleshooting/TSG01108862/ Please also check this link for details on what SmartThings can do for your washer. Using the SmartThings App on your washer https://www.samsung.com/us/support/answer/ANS00082522/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145960013) to help our team pull up your information. Have a great day ^Camille

Feb 5, 2023

Edo okati

4 out of 5 stars review

Good washer

[This review was collected as part of a promotion.] I like my front load washer. I like the design and features

Review from Samsung US

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Jan 29, 2024

Florida Appliance

5 out of 5 stars review

Samsung Washer

[This review was collected as part of a promotion.] Great washer. Easy to use and quite. Nice design and ease of operation.

Review from Samsung US

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Jul 13, 2023

Kevin M

5 out of 5 stars review

The BEST washer dryer

[This review was collected as part of a promotion.] Absolutely the BEST washer dryer possible. Love this machine its features.

Review from Samsung US

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Feb 21, 2024

Kayfrmky

5 out of 5 stars review

Great Product!!!!!!!!!

[This review was collected as part of a promotion.] Bought a week ago and we absolutely love it! It’s so efficient and easy to use!

Review from Samsung US

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Jul 31, 2023

Mohammed

5 out of 5 stars review

Excellent Washer & Dryer

[This review was collected as part of a promotion.] Delivery and Installation was done very smoothly. Did initial testing, looks great.

Review from Samsung US

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May 9, 2023

Liggy1

5 out of 5 stars review

I have great features.

Elevate your laundry experience. Both laundry and washers and dryers.

Review from Samsung US

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Oct 16, 2023

boss

1 out of 5 stars review

it is not good

it is not good do not buy bad they need to to recall this ubit

Review from Samsung US

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reply from SEA Care

Hello there, We strive to assist you anytime. We would like you to provide more details on what is happening with your washer so that we can provide the necessary assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146415309, to help our team pull up your information when you message us. Have a great day. -John

Dec 25, 2024

Nick

1 out of 5 stars review

Doesn't last even a few years

Broke down just after a year with draining issues.

Review from Samsung US

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reply from Samsung Care

Hi Nick, It’s tough when things don’t go as expected, and I can understand how disappointing it must be to face this setback. Let us get you the help you need. I have shared a Samsung link below to help with your experience with the washing machine. The link has an embedded video that we recommend watching in full. The link also has hyperlinks that you can visit for additional help. Samsung washing machine does not drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/ Should you need more assistance with your washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148008322 to help our team pull up your information. Leo