Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash
4.6 out of 5 stars
stars537 ratings537 reviews
  1. 5 stars80% (428)
  2. 4 stars12% (67)
  3. 3 stars3% (14)
  4. 2 stars1% (6)
  5. 1 star4% (22)
Write a review

Customer photos

  • +317 images
Sort by |
Showing 531-537 of 537 reviews
Dec 25, 2024
Nick
1 out of 5 stars review

Doesn't last even a few years

Broke down just after a year with draining issues.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
reply from Samsung Care

Hi Nick, It’s tough when things don’t go as expected, and I can understand how disappointing it must be to face this setback. Let us get you the help you need. I have shared a Samsung link below to help with your experience with the washing machine. The link has an embedded video that we recommend watching in full. The link also has hyperlinks that you can visit for additional help. Samsung washing machine does not drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/ Should you need more assistance with your washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148008322 to help our team pull up your information. Leo

Jan 14, 2025
Anonymous
5 out of 5 stars review

Great capacity

Cool, I can insert even my whole sofa here. HAHAHAHA

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
Nov 15, 2022
Zuljaide
5 out of 5 stars review

Great washer machine

Exactly what I was expecting even better, great features :)

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
Apr 15, 2023
Robbie1
3 out of 5 stars review

Shreds clothes

Additional info for my previous review. Two potential suspects shredding clothes. Poor design.

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
reply from Samsung Care

Hi Robbie1, We are here to help you to make your laundry experience better. Routine maintenance and cleaning, combined with the proper use of additives, will often correct and prevent damaging your clothes. You may refer to these links and videos: Laundry is stained or damaged after using Samsung washing machine - Clothes are torn, ripped, or shredded: https://www.samsung.com/us/support/troubleshooting/TSG01108628/ Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00061937/ The below link is the user manual for your model. Turn the page 29 (Sort) and pages 68-69 (Fabric care chart) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103165728217/WF8900B-WF6500B-AD_SimpleUX_UM_DC68-04386A-02_EN_CFR_MES.pdf For added reference, you may refer to these links and videos: The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ How to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo How to clean your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00030150/ Keeping your Samsung washer and dryer clean: https://www.youtube.com/watch?v=r0eKb8KIfZo Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145689358, to help our team pull up your information. Have a great day. Melardo

Jul 20, 2023
Waste
1 out of 5 stars review

Waste

Bought this in May. It’s awful. Avoid at all costs

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
reply from Samsung Care

Greetings! Thank you very much for your review of our products. Should you need support in the future with this washing machine model, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146060432 to help our team pull up your information. Leo

Jul 3, 2024
Khaleel Mohamed
5 out of 5 stars review

Great features

I love the colour. Easy and fun to use. Great features.

Review from Samsung Canada
Helpful?0UFNSAX9Q3JA13590924177
Oct 16, 2023
boss
1 out of 5 stars review

it is not good

it is not good do not buy bad they need to to recall this ubit

Review from Samsung US
Helpful?0UFNSAX9Q3JA13590924177
reply from SEA Care

Hello there, We strive to assist you anytime. We would like you to provide more details on what is happening with your washer so that we can provide the necessary assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146415309, to help our team pull up your information when you message us. Have a great day. -John