Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash

Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for

Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash

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4.6 out of 5 stars

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May 30, 2026

Geevilla

5 out of 5 stars review

Clean at last

[This review was collected as part of a promotion.] I would like like to say that my washer and dryer are magnificent.. my clothes are so clean my whites fet white and my clothes actually look and smell refreshing I love my washer a b d dryer

Review from Samsung US

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May 15, 2026

Nike

5 out of 5 stars review

Love how simple it is to use

[This review was collected as part of a promotion.] Great washer! Love the auto dispenser for detergent and wireless control! Easy to use and set up and looks very sleek.

Review from Samsung US

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May 14, 2026

Satisfyingfront

5 out of 5 stars review

I have a front loader. Precision was right there

[This review was collected as part of a promotion.] the capacity of this washing machine is huge. the Precision was right on point. efficiency couldn't have been better fully automated easy to use a good cleaning

Review from Samsung US

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May 22, 2026

Cevans

5 out of 5 stars review

Clothestx

[This review was collected as part of a promotion.] These are stylish and smooth running appliances with great features to accommodate the needs of your home.

Review from Samsung US

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Jun 3, 2026

rocky

4 out of 5 stars review

Efficient

[This review was collected as part of a promotion.] Washer efficient and lot of features including auto detect load size and notifcation upon completing washer

Review from Samsung US

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Mar 5, 2026

Techead

2 out of 5 stars review

Do not buy!!!need improvement

[This review was collected as part of a promotion.] The washer does not clean the clothes fully to have all the AI perks and technology did not come with the storgage bin and I do not know how to use this and do not see why it cost so much and not clean the clothes it has smell inside

Review from Samsung US

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reply from Samsung

Hello Techead, We acknowledge the time you took to share your review of your Samsung washer, and we value the details you provided about its cleaning performance, internal odor, storage bin, and usage. Here are some steps that may help improve your experience: To help your clothes get cleaner, make sure you're using the right cycle, the correct amount of HE detergent, and avoid overloads. Adjust load size, calibrate the washer, and select the cycle that best matches your laundry needs. You can explore the full guide here: Clothes are not clean after washing in Samsung washer https://www.samsung.com/us/support/troubleshoot/TSG10007402/ You mentioned not knowing how to use certain features. For step-by-step instructions on cycles, AI OptiWash, Auto Dispense, and other functions, please refer to the User Manual below on page 40 under Cycle overview for more information. https://downloadcenter.samsung.com/content/UM/202407/20240725163438893/DC68-04386A-04_IB_WF8900B-WF6500B-AD_SimpleUX_EN.pdf If you continue to experience issues after trying these steps or need further assistance, feel free to reach out to us. Please keep this reference number for your records: 1152247982. Feel free to reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care

May 1, 2026

Jimmy

4 out of 5 stars review

Nice washer!

[This review was collected as part of a promotion.] Efficient washer that seams to clean my things well. Im able to fit quite a few articles of clothing in at once and it is very quite.

Review from Samsung US

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Apr 10, 2026

Robert

1 out of 5 stars review

No replacement parts! Don't buy!!!

Do not buy!!! Samsung has discontinued some part on this unit. They can be replaced. I have this exact model and its broken. Samsung says "Sorry". Not good enough.

Review from Samsung US

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reply from Samsung

Hi Robert, Sharing your experience around parts availability provides helpful context on long‑term ownership considerations and highlights how access to replacement options can influence overall satisfaction over time. If you would like to connect with our Samsung Care team to discuss your experience further or explore available support options, you’re welcome to reach us through the channels below with your reference number 1152374072. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

May 4, 2026

Veera

5 out of 5 stars review

Nice smart and efficient fridge

[This review was collected as part of a promotion.] Very nice and efficient smart washer way best in saving energy and multiple smart pre loaded options Kids bedding and adults in AI optimize efficiently running cycles saving water and power

Review from Samsung US

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Dec 10, 2025

Rac786

5 out of 5 stars review

Love the big capacity washer

[This review was collected as part of a promotion.] We have been using this for a week and love it. I am still exploring all the features but loving the big capacity that allows me to have all my laundry done in a single wash without needing to split the loads. Cleans very well too.

Review from Samsung US

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