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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash
4.6 out of 5 stars
stars537 ratings537 reviews
  1. 5 stars80% (428)
  2. 4 stars12% (67)
  3. 3 stars3% (14)
  4. 2 stars1% (6)
  5. 1 star4% (22)
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Showing 171-180 of 537 reviews
Sep 13, 2023
Charlie
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I have been using this washer for 3 months now and have had no issues. Saved a lot of time using the AI optiwash to choose the amount of detergent and wash cycle, and then have it linked to wifi to send a phone notification when the cycle is complete. Also like the way it looks.

Review from Samsung US
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Nov 7, 2022
BiflBuyer
5 out of 5 stars review

Sleek and packed with features

[This review was collected as part of a promotion.] I bought this washer when we moved into our new home. I have previously owned Samsung washers (and other appliances) and have had great experience. I really like that I can pre-fill the detergent and the Optiwash mode. This means, my kids can do their loads themselves without needing an adult to measure and pour the detergent or to select a mode. The navy color is very subtle and looks great. Its the same color as my fridge looks really sleek.

Review from Samsung US
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Jan 30, 2023
Aparna
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] We bought it recently and it’s totally worth its price. It works great and the clothes are washed super clean. There are several options to choose from specifically for our clothes like cold/warm/hot water wash, different spin modes. Very impressed with this product.

Review from Samsung US
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Jan 30, 2023
Saudade
5 out of 5 stars review

Love this washer

[This review was collected as part of a promotion.] I have had this washer for a few months now and while physically gorgeous- i bought it in the navy- its functionality and the ways it can wash clothes are whats most important. And so far- I love it! It is also extremely quiet. Bought the stand too and I am happy with my purchase.

Review from Samsung US
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Nov 14, 2022
Doshvir
5 out of 5 stars review

Definition of luxury with smart features

[This review was collected as part of a promotion.] It’s been 2 weeks we bought this washer and we have loved every bit of it . The clothes are washed super well, the ai optiwash feature is amazing, removes the toughest of the stains and is very sturdy. The design of the machine so super sleek and crisp elevates your laundry room . And the most amazing is the smart features from which I can now control my washing loads away from home save so much time .

Review from Samsung US
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Aug 11, 2022
chinhchinh
5 out of 5 stars review

My new favorite Samsung Toy

[This review was collected as part of a promotion.] The Samsung front loading washer and dryer set is truly eye catching. I initially questioned how the navy colored set would look in our home and was extremely pleased when it arrived. I’ve never used the word “beautiful” to describe a washer and dryer but it really is. I love its sleek and minimal design; it looks and feels supremely high-end. The drums hold a ridiculously amount of clothes. What would have taken me 3 loads using my old units, I can easily complete in 1 load using my new Samsung. What I found really easy to learn was the option to operate the machines via smart phone. After downloading the app, and syncing our machines with the QR code, the different settings are easily managed through my iPhone. Now, we get notified when a load is complete, and my husband can be asked to dry loads immediately, rather than to allow the wet clothes to sit for long periods of time. The day we received our units, I sat in our laundry room and washed loads after loads. I literally washed every sheet, towel, and blanket in the house because it was fun to go through and learn all the options. Of all things that impressed me about this machine, I was surprised at how quiet this machine is. So quiet that I found myself checking on the machines or the app to see if it was still running. I love my new Samsung and as crazy as it may sound, I now find myself always looking to do more laundry.

Review from The Insiders
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Jul 24, 2024
Md27
3 out of 5 stars review

Washer

[This review was collected as part of a promotion.] I purchased Bespoke AI with automatic dispenser about a month ago. It is not as cool as I thought it would be. It smells like weird plastic. I am not sure how long it will take for the smell to go away. I do not like the automatic detrgent dispenser. It uses alot of detergent and on low setting the clothes dont get washed well. It has manual add for detergent and bleach but it doesnt have a slot for softener. It also was scratched up when it arrived. I am kind of just stuck with it. Clothes have a strange smell after wash, such as plastic or something. Overall I am just stuck with it because I dont want to go through returning it. Next 2 years I am planning on buying something else. I was going to get the bespoke dishwasher and fridge but not sure now.

Review from Samsung US
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reply from Samsung Care

Greetings, We understand how it feels to have an unusual smell from the washer. We'd love to help. Please see the link below for steps if the Samsung washing machine smells bad. You can select the nearest issue by clicking the radio button. https://www.samsung.com/us/support/troubleshooting/TSG01108629/ Here's another link for the steps if the clothes are not clean after a cycle. Kindly click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Also, please see the model's user manual link below about the detergent drawer guideline on page 31. https://downloadcenter.samsung.com/content/UM/202407/20240725163438893/DC68-04386A-04_IB_WF8900B-WF6500B-AD_SimpleUX_EN.pdf We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147395492, which will help our team pull up your information. ^Rainly

Oct 20, 2022
Dman
5 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] I bought this bespoke washer and love it. Has many great features and the AI function is awesome. It also has a bin where you can load a large amount of detergent and it automatically uses what it needs.

Review from Samsung US
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Sep 7, 2022
DBartolome
5 out of 5 stars review

Awesome Washer

[This review was collected as part of a promotion.] Was looking for a Washer that has smart home capabilities and came across the BeSpoke. The best option that we use all the time is the AI Optimize that even my son can easily use. Love that it has an auto dispenser, so that there is no guessing on how much liquid detergent we need to use. Ultimately, being notified on my phone when the washer is done is my favorite feature.

Review from The Insiders
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Jan 23, 2025
GeraldBRD
4 out of 5 stars review

AI? Meh... looks good. Cleans laundry.

[This review was collected as part of a promotion.] So far so good... did notice that when you use water in some areas this will consider the laundry dirtier than it is. Maybe an issue with hardness? Otherwise the AI modes are nice but unnecessary. The ability to fill up a reservoir with detergent and automatically add it is nice. Cleans laundry well overall. Seems energy efficient. Like that you can control it from the family hub. And it's quick. AI isnt really super helpful but it's a reliable and nice looking washer.

Review from Samsung US
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