This is the second Generac generator. I move away from the first that was a 20KW on natural gas. I had no problems with it during the 7 years it was in service. I installed a 22KW on propane as soon I got settled here. No problems with this unit in the three months since installed. In Oklahoma we are subject to power outages any time.

We purchased the Generac system for our home about 6 months ago anticipating an active hurricane season in Hawaii. Luckily the hurricanes passed our remote island, but we did have several power outages due to high winds and downed power lines. One recently lasted 3 days! All of our refrigerated foods were not lost, we had lights in house and we were able to stay in touch with emergency news reports. We are very pleased with the efficient operation of our Generac. Best investment ever and have recommended it to all of our friends!

We live in the country and being isolated wanted to be secure in our all electric home. The Generac back up generator was the size we needed for full home back up, could run on propane and had the load shedding feature we wanted. It is powerful and reasonably economical so that we can be self-sufficient for up to 30 days. Given the uncertainties of today, this is what we wanted. Unit has all the remote inlaces you could want and operation completely automatically. Our Generac dealer did the install and does the routine service. He is expert and responsive. This was a great investment and no doubt has increased the value of our home.

Very pleased with purchase of generator. Between Generac's website and the local dealer, I was able to pick the right one for my home business needs. I will say that not all dealers are "created equal" so be sure to get several quotes for the job. I got quotes from three different local dealers. Though the quotes were within range of each other, the process helped me pick the most professional and customer-service dealer. And that made all of the difference for a perfect and timely installation. About two weeks ago, we had a power outage which lasted 6 hours. The generator automatically switched on when it was supposed to. And then when the power returned, I barely noticed the switchback. What a marvelous experience!

I installed the Generac and it looks good. It has been cycling on for 10 minutes each week for the last 5 months without any problem. The real test will come when the power goes off for an extended period of time. I'm disappointed in the documentation. There needs to be a good operators manual with instructions on how to utilize the operation panel.

We live in a forest. Ice storms and heavy snow can take out electric for days at a time. With our generator the unbelievable inconvenience is a thing of the past. We spend the winter in Florida so use the cell phone system to notify us whenever it starts or more importantly whenever it doesn't. So far it has started every time but it is good to know that I will know if it doesn't start up.

Installed in October, full 10 year warranty. Power went out on Christmas morning for just under 2 hours. Worked perfectly, turned everything on including the air conditioner and the hot tub, the wife thought I was nuts but, I wanted to put it through it's paces. Awesome product!

This is my third Generac unit. I installed similar units at two prior homes. The Generac people have this down to a science. The units have all performed exactly as advertised and have each been trouble free. In my opinion, these are excellent products and the best bang for the buck,

I had a Generac portable generator and when I first needed it, I could not get near it due to my pacemaker. With the standby generator, I only have to listen for it to start, which it does once a week, even below zero temperatures. I am on oxygen 24/7 and it is reassuring to know, I will not be without electrical power.

New, for me, technology vs. setting an alarm to put gas in a generator that's outside. Relatively quiet and it tests itself weekly. Only had to use 3 times, but when the lights go out before it kicks in, it's a great feeling know it's there. A complimentary product would be a surge protector that would protect the entire house.