Even though we've only gotten to use our generator for 3 hours since installation, my husband and I appreciate the fact that if and when we do lose power, we don't have to drag out the portable genny, fill her up with gas and oil and repeat that every 4 hours. We look at this as "our retirement dollars at work"! So glad we decided to have Family Electric install this for us!!!

i looked at units from several competitors and generac to decide on a generator for my home. After reviewing the others and talking to the electricians that install these everyday I went with the 22kw Generac. We have had the unit kick in one time because of bad weather that turned the power off all over our area for close to 8 hours, It ran great and did everything we expected, my whole house was able to run flawlessly and we had complete safety and comfort. I would buy again!

Our Generac was installed and ready to go before a hurricane hit our city. Thankfully, we had it just in time as we were without electricity for 5 days. Needless to say, our Generac did not miss a beat, went on flawlessly when we lost electricity and off when it went back on. We would recommend a Generac to anyone who has experienced being without electricity, for whatever reason, or for any length of time.

We live in a forest. Ice storms and heavy snow can take out electric for days at a time. With our generator the unbelievable inconvenience is a thing of the past. We spend the winter in Florida so use the cell phone system to notify us whenever it starts or more importantly whenever it doesn't. So far it has started every time but it is good to know that I will know if it doesn't start up.

Our most recent purchase was a replacement unit for fhe original used unit we had for 10 years. We did not even hesitate when it came for the replacement. Our first unit was about 5 years old when we got it and it lasted another 10 years and was an absolute blessing when we needed it. So happy we installed a whole home generator shortly after we moved in!

Installed in October, full 10 year warranty. Power went out on Christmas morning for just under 2 hours. Worked perfectly, turned everything on including the air conditioner and the hot tub, the wife thought I was nuts but, I wanted to put it through it's paces. Awesome product!

So far the unit hasn't been necessary. It comes on automatically for it's weekly 5 minute run. Starts right up and shuts down afterwards. It is a lot quieter than I I expected, like a lawn mower as others have mentioned. Installation was straight forward, the contractors knew exactly what they were doing. Wiring through our attic was iffy because it is so flat up there but they managed. So glad we went ahead and bought it. Feel so much more secure.

We live in the south and figured this would just be a "what if" we had ice or snow product. Rarely do we have a winter in which we encounter a power outage from ice on the lines. However, we have already been grateful for having the Generac installed. Every other Wednesday it comes on and tests itself like we had the electrician program it to do as was specified in the instructions, but twice we've had the power just pop off for other mechanical reasons in our area. In fact, last night the generator kicked in at 11:45 p.m. when the transformer outside decided to "die." It took the electric company till 2:20 a.m. to get the power back on. We were glad for the heat, don't laugh, but we had a low of 32 degrees last night and for us that's a little low to be without heat. Also, we didn't have to worry about the food in the frig. The other time was during the fall, when the temperature and the humidity were both still very high. We were able to enjoy the afternoon inside while cool and relaxed. My dad is 92 and I am also retired so having a comfortable home is very important to us and our generator makes that all possible. Don't hesitate to buy a Generac. It's reliable and wonderfully efficient.

Extremely happy with product and the installers I had. Just had it installed in first part of December. Our power goes out quite frequently in our area so I figure the unit will pay for itself in 3-4 years. I maintain all my equipment on a yearly basis so I will have to wait and see how reliable the unit is. I just can't say enough about the installers, the absolute best I have came across in 20 years I have lived here.

The first time I needed my generator, thee was a problem with "hunting" for the core ct RPM. I called a local dealer for repairs. He adjusted fuel mix, and said the problem was resolved. The next start up, I had the same issue. This time, he replaced the mixer. Weeks later, there was a loud buzzing fr the mixer. Once again. I got a new mixer. Problem solved, for now.