Apart from the weekly tests we have had one opportunity to see the generator in action when a nearby transformer failed. We had full power restored within a minute, and seamless transfer back to utility power once the repairs were complete. My only complaint is that as an engineer, I'd like to get more data from the weekly tests. All I get is "It started, it ran, it stopped". I would like to see logs of fuel consumption, oil pressure, temperature, and generators output. I've asked about this information but my requests went unanswered.

the best way to describe this unit is worry free. When the power goes out the unit kicks in. The unit looks nice and actually this is an upgrade from an older model. Only concern was that when a part went out on the unit within within a few days, it took Generac over 6 weeks to remedy the issue. I almost went to a different brand because of it.

Can't tell you enough how please we are with personal and professional attention that James Lundy and team gave us. We have needed the generator one time since installation and within one minute it was as if there was not any problem We used both televisions. had heat, washed clothes, cooked. It is wonderful. Would definitely recommend. Truly gives peace of mind when out of town. Thank you!! Barney and Kathy Molnar

Great investment. Having heat and an elevated sense of security during inclimate weather has put us at ease. At first, the cost may be a little frightening, but you won't be disappointed in the purchase when you are warm and safe in your home, when others aren't so fortunate.

This is my second Generac over the last 13 years. Besides the one malfunction I had on my last generac both generators haven't missed a lick. Very dependable! I would buy another one if needed. And would recommend this generator to anyone! Thanks for everything!

We had our Generac Whole House Generator installed in 2016. It is wonderful to know that when the power goes out it will turn on and our power is back on. We have had to use it 3 times so far and it works great. We do have one issue, it is a lot louder than we thought it would be. It was advertised as a quiet power source and it definitely isn't quiet. Other than that we love it.

In planning our new house, we knew we wanted a natural gas generator since we have somewhat frequent power outages in our area. It has been such a relief having our Generac. The way we had it configured, it's almost like there is no power outage when it happens. It's worked wonderfully so far and we're thrilled with it's performance.

Great product. Works by itself even maintenance testing. Gives us great peace of mind to know we will always have electricity. We had no electricity for a week a couple of years ago due to ice storms and it was awful. When 30,000 + other homes don't have it either it was hard to travel on ice or find vacant hotels. Believe me a camping heater won't keep your home warm. Tried it. A neighbor was out of state during storm and he came back to broken water pipes and water and electric damage! Anyone on the fence should get one before it's needed. Get this installed by Generac company certified for maximum quality. Failing to plan is planning to fail.

This product is essential to comfortable living in South Louisiana! With many power outages, it would be miserable without it, or even using a manual generator which has to be constantly monitored. I view it as needed as much as having central air condioning. I would definitely recommend it.

Unless you are very skilled in the field, leave the install up to the professionals. Not terribly complicated, but there are enough things you need to get right that it is better to leave the install up to someone who is familiar with it. But the product is awesome. I installed this for my 84 year old mother, for my peace of mind, should there be a power outage any time of the year. Product looks nice, and runs quiet for the size unit it is. Reliable. I've had one for 6 years now and it is not a problem at all. Just change the oil and filter on a regular schedule, and I changed the battery at 5 years. Great product, buy with confidence!