My wife and I purchased our house a little over three years ago. Ever since we moved in and having our first power outage, I stated to my wife that I wanted a whole house generator for piece of mind and not having to worry about food spoilage or freezing. My wife fought me on this just a tad, but finally when I presented all the benefits of having a whole house generator, she gave me the green light to move forward with the project. I did some internet research and asking friends/family which generator they had or recommended. The majority of them highly recommended Generac and I went to their website and filled out a free quote inquiry. Within a couple days I had a contractor (CME Electric) contact me and they were superb. The contractor was friendly, funny, knowledgeable, and was always and I mean ALWAYS on time. We had great communication throughout the entire process, and I highly recommend them to everyone. I am extremely satisfied with this purchase and I have convinced my two older brother to purchase generators for their houses and I highly recommend Generac!

We purchased our generator from Gentech, in Ottawa. The team from Gentech did excellent work, the unit looks really good, and it was placed on a custom concrete slab. We haven't had an outage yet, but it does "wake up" every week, runs for 5 minutes, then shuts off. The office staff at Gentech are also a pleasure to deal with. Sheena and Jim.

Just had the Generac model 7226, 18 kW home standby generator installed and am very pleased with it. The one small drawback is the Status LED indicator light is on the right side of the unit, away from my street view. The unit should be designed to move the Status LED indicator light to the left side of the unit if needed to view it from the street.

We lost power for 50 hours in the Texas 2021 ice storm and my 22 kw propane fueled generator didn't miss a beat! We have had it installed 3 years now and even with blue bird weather we will be out of power for 1 to 4 hours. As a retired electrical engineer I have installed numerous generators larger than my 22kw set but reliably is equal to offshore living quarters gen sets. It is easy to maintain. Great piece of mind having one installed.

Had a Guardian 24kw generator installed about 1 yr ago by Ambrose Electric. Installation went very smoothly and has a very acceptable appearance. Initial oil change and service check is simple. Everything is easy to get at. We have had two short term power outages since installation and everything works pefectly. Our house is total electric and we have no problem living normally during outages. Well pump, water heater, clothes dryer and electric heat all operate normally although we do take care to limit burner/oven usage on the stove if the electric heat is in use, for example. The Generac handles it all with no strain. My one complaint is with the exercise program. It runs for only five minutes under no load. This causes moisture in the air to condense into the oil. Particularly in the winter. I spent 50 yrs as a Diesel and heavy equipment mechanic. Moisture in oil is never acceptable, despite what Generac claims. Originally set to exercise weekly I changed it to monthly and on those days I trip the main breaker to put the unit under load for 30-60 minutes. Unit is exercised and the oil stays moisture free. All-in-all an excellent unit and it is great not having to get up in the middle of a winter night, or any other time, and go hook up a portable generator.

We lost power for four days during Irma and ran off a portable generator that was wired into my panel. It also ran off my propane tank so it was a pretty good deal--didn't need to get gas, etc. However, I lost an electrical device or two and was concerned about the bigger appliances (refrigerator, A/C) having problems in the future so decided to upgrade. Other than a ding in the lid (which we didn't recognize until the electrician unpacked the item, long after shipping--how would my wife be able to inspect this upon delivery, especially since the GenPad was on TOP of the generator on delivery?), the unit was pristine. Installation was done via a local electrician who has done much work on my home over the 20 years I have been here, and my gas company handled the gas hookup. I probably did not need 22KW, but it was only a few hundred dollars more than a 17KW or 20KW, so decided what the heck. Very happy to be protected this upcoming hurricane season!

Live in Hurricane prone area, wanted backup power. Holly Electric (Lake City,FL), did the install. Install techs were James, Johnny and Dillon. Install was quick 4 hours. You couldn't tell they were here, when install was completed. Great job. Tested unit and explain some of the features and maintenance tips. highly recommend Holly Electric,

After lots of discussion and review, we settled on the 14kW system as we were able to have virtually our entire house with the exception of one of the AC compressors, the basement and one bedroom covered. Not a bad deal for half the price of the larger system. Very happy with the product but the time from order to installation was 9 months (way too long) and now waiting for the WiFi element to be properly configured (another weeks wait).

The Spring City Electric installation crew did an outstanding job. They were very professional in their approach and kept me informed throughout the installation process. The entire process took less than a day to install. Now I'm ready to tackle my first power outage! :)

I have owned a generac for over 20 years,, my first was a 13000 watt standby I replaced it with a 22000 watt in 2022 best yet. Just had atree rip into my garage just last week..May 15 2025.. Generac has run for 4 Days straight. Electric service torn away from house,