Bought a set of lunch boxes back in Feb 2022 and over time, it was difficult to shut the lids closed. I contacted customer service and Angelou responded quickly. Within 4 days, I received the replacements. Would recommend. Love our Bentgo lunch boxes and other products we have purchased!

This bentgo box is great, but unfortunately the box won’t close properly and keeps opening. I love the idea of keeping my sons food cool, but it makes a mess for him in his lunch bag. Hopefully it’s only a defect and I can get a proper replace ment.

[This review was collected as part of a promotion.] The Bentgo Kids Chill is very high quality, super durable for little kids. It is perfect for their little hands and easy for them to open/close. It has rubber on edges to help keep it from getting scratched up or cracked if dropped. I love that it has the secure locking lid, the little compartments for foods, and the ice pack tray too. The trays are microwave and dishwasher safe, that is a major plus for me. Makes caring for it that much easier. It is spill proof and fits right in the back pack nice too. I would definitely recommend any parent to get this for their kids. It makes packing a lunch super easy with the portion control little compartments and ice pack tray built in already (ice pack tray is removeable though).

I bought the chill lunchbox and snack container a few weeks ago and love the product. The rubberized inside helps keep anything sticky or liquid (like the liquid from washed and cut strawberries) from seeping out. Do pay attention to the washing instructions though! The plastic does warp easily. Customer service was very helpful in assisting me with an issue I had.

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

I have the gray Bentgo Chill for my daughters and love the color and removable ice pack option! The compartments for the portions are large for a lot of food. The one downside is that the rubber dealers in the lid can stain. We used ours one time and put watermelon and it immediately stained. Customer service did offer cleaning tips and ways to help!

I bought the Bentgo Chill box for my preschooler. We used it a few times with the inner ice pack on some outings and picnics, and the food inside did NOT stay chilled. The ice pack is a thin piece of plastic that you freeze, not a true ice pack. I also found that it was impossible for my 3 year old to close with the ice pack inside. So we have been using it without the inner ice pack for school and I put a real ice pack in his lunch box on top of the bentgo box. I must say though, I do like the set up of this bentgo box better than the other (non chill) kids bentgo box. It holds plenty of food for my 3 year old for lunch (although we pack a separate morning snack). For older kids, you might want to find something larger. He has been able to close the box without the icepack on his own after some practice at home. I would recommend putting the bentgo box inside a soft lunch box because there have been a few occasions that he did not snap it close completely, and some food or liquid did spill out. Putting in another soft lunch box protected his backpack and stuff from getting covered in food. I recommend this box if you can find a good deal. But I would not purchase it just for the "chill" aspect, because you will be disappointed.

Love the lunch boxes especially the built in ice pack. The only thing is when I put yogurt in there for my son, he brought it back with yogurt all inside. So I was told to add plastic Saran Wrap. And it worked :) also mold will grow in if you don’t dry completely, so remember dry completely before storing.

[This review was collected as part of a promotion.] I was very excited to get this Bento Chill with an ice pack built in. The box looks nice and has grippy material on it so they can carry with ease. The latch to open the box is very easy, even for my 3 year old. The portions are just right for my son and everything stays cold. This solves the problems.

We absolutely love this lunchbox. It’s the perfect size for my elementary school girls. We love that there Is a removable ice pack attached to the lunchbox. We also love that it is dishwasher safe. With that being said it is extremely poorly designed. The latch to open it close The lunchbox CONSISTENCY breaks every six months. We have had to replace the lunchbox maybe 4 times each child. I’m hoping That bentgo creates a better design for the latch, maybe something metal and not plastic . I can’t imagine that this is not occurring with the majority of elementary aged children. I have two girls that I would not call “aggressive”. Its a shame because it’s such a great design else wise.