My son loves his bentgo it keeps his food cool on the hot days. He has is always a little ruff with his things and unfortunately it broke. But with the great customer service bentgo has they were able to replace it. I am a happy customer and will continue to by these lunch boxes

We got this box to replace a bentgo brights, which was handed down to the next daycare child. This box went to K+1 with my older child. The cold pack is nice to keep the whole thing slim. I still send it in a lunch bag because while it's great at not leaking, kids aren't always great at properly closing-- despite them being very fully capable of operating the clasp. Kids 🤯 I top rack dishwasher the inner tray, it's held up great. The silicone lids of both my bentgo boxes (and the hinges of this one) developed mildew that stained. This isn't covered under warranty, but customer service is sending me new boxes anyway, and passed along the following tips for prevention: - Wash with White distilled Vinegar regularly - Cling wrap or other plastic over the lid interior - Completely drying after each cleaning I suspect the drying rack situation in my new house (rack sitting in sink instead of on counter) may have caused this issue, so I'll be taking care to wipe the kids dry or leave them sitting out separately to assure more rapid drying.

I love our bentgo chill box! We get compliments everywhere we take it! I love the integrated ice pack, we don’t like carrying a lunch box so this makes traveling so much easier. No leaks! We have lots of soups for dinner and they do just find in the box and compartment. I recommend 10/10!

[This review was collected as part of a promotion.] This bento box is perfect from my school aged child to use in his lunch box. It’s looks nice and is very durable. My kid’s are always misplacing ice packs so I love how the ice packs are built in. The portions are just the right size and everything stays cold until lunch time at school. We also love how easy it is to throw in the dishwasher.

We ordered this backpack with the matching bottle, and our son loves the design (Shark). The backpack fits well, and our son enjoys taking it to Kindergarten every day. He also recommended it to his friends! So far, everything seems to be just what we were looking for! Great product and support!

We have used this bentgo chill lunch box off and on for my daughter’s school lunches, but noticed that recently the hinges on the lunch box had broken. Sadly, we weren’t able to use it anymore. Hoping to be able to replace with the warranty offered from bentgo.

I’m the director of an outdoor preschool and this is the backpack we recommend to new families. They need a backpack that is roomy enough for their clothing layers and has enough pockets to stay organized with small items like mittens. Good zipper pulls for gloved and mittened hands also. The chest strap makes a big difference to distribute the weight—the kids who have chest straps are more successful at carrying their backpacks independently. The bento box compartment is a great feature. Overall quality construction and thoughtful design.

I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

Bought this for my daughter who is in Kindergarten and she has used it every day since the beginning of September and its already ripped on the inside. The seams have all come undone and the folder pocket does not hold a regular size folder as its to small. I was really hoping this was going to hold up as the cooler in the bottom is amazing but the quality just isn't there. Disappointed I'll have to buy her a new backpack before is over!!!