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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,105 ratings1,069 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (34)

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Showing 651-660 of 1,069 reviews
Oct 4, 2023
Reviewer name: Beidafish
4 out of 5 stars
4 out of 5 stars review

A nice bento

This is a nice bento box with perfectly sized compartments. I love the fact that it has a removable ice pack tray inside. My only complaint is that there is a large scratch on the surface but I’m not overly concerned since it is on the bottom. A received it as a gift and my daughter loves her new lunch container for school

Review from Bentgo
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Sep 12, 2023
Reviewer name: Elizabeth
5 out of 5 stars
5 out of 5 stars review

Innovative and equally amazing

I love how simple this is to use, and the fact that the ice pack fits under all the food. I don’t have to worry about adding extra ice packs to the lunch bag and the food stays cool till lunch. The compartment are great and don’t leak which is always a plus. We use it often and really enjoy it

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Dec 7, 2022
Reviewer name: mom2girls
4 out of 5 stars
4 out of 5 stars review

Great lunchbox

My kindergartener loves taking this lunchbox to school! She loves picking out what “section” her items go in, and I love that it reduces waste from individually wrapped foods (as well as dishes!). About 2 months into using our lunchbox, the clip broke. We were so sad, but customer service was so friendly and quickly replaced our box! Looking forward to many more lunches, in bentgo style!

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Mar 12, 2024
Reviewer name: AlliCat23
4 out of 5 stars
4 out of 5 stars review

Convenient, Compact, and Fun!

My son has been using his Bentgo for preschool and has loved it. He loves helping to prepare his snack by putting them in the individual sections. It’s great that the tray comes out and that there is an ice pack. It fits in his backpack well with his water bottle, and because it is slim it doesn’t take over the space. I’ve had some confusion how the ice pack works because there is no liquid in it. It is really light so I’ve wondered if it was damaged and missing the fill. It gets cold in the freezer but I’m not sure how long it lasts. When he is home from school after 3 hours, his snack is not chilled. Other concerns have been that it is not the easiest to close, like it’s bursting at the seams. I’ve made sure all the components are snapped in place but it feels like it may burst open, but I have not seen it burst open. I don’t think my son could put it together and close it himself. A small crack developed on the side, I have no idea how. The silicone is not affected so I don’t think the seal is broken. The saddest part is that the silicone inside developed mold under normal use. We wash it by hand everyday after he gets home from school and let it air dry. So I guess it’s moisture from the time it’s prepared and used at school till he gets home that causes it. I still think it is a great product but can’t continue to use with the mold. We have had it about 2 years.

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Mar 22, 2024
Reviewer name: Rey13
5 out of 5 stars
5 out of 5 stars review

Exceptional company!!

We have a few Bentgo boxes and have used them very often over the last few years. We had a slight issue with one about 6 months after purchase and I reached out to see if they had advise on solving in. They were very quick to respond and helped the situation beyond what I was looking for! Definitely will continue to be Bentgo fans for a while to come!

Review from Bentgo
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Aug 1, 2023
Reviewer name: Erin
3 out of 5 stars
3 out of 5 stars review

Closure is tough for a 3 year old

I bought this for our 3 year old with a big appetite. While it prob works fine for older elementary kids my 3 year old could not get the clasp closed. So we had many partial uneaten lunches that felt out into his backpack when he returned home from preschool. Also, if you don’t tues the ice pack attachment the base is not weighted down very much and so it kinda tilts backwards rather than lair flat on the table.

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reply from CS

Hi Erin, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 14, 2022
Reviewer name: Megan1987
5 out of 5 stars
5 out of 5 stars review

Awesome customer service!!

We love our bentgo chill boxes! My son uses them for his school lunch everyday and they are perfect for him! We recently had an issue with our boxes and I contacted Bentgo customer service. They were super quick to respond and very helpful. Definitely recommend!

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Aug 28, 2023
Reviewer name: Inna
5 out of 5 stars
5 out of 5 stars review

Great backpack!

This backpack was a great find. My daughter absolutely loves it. There were so many fun options to chose from. The backpack has some great features one being that you can fit a Bentgo lunchbox on the bottom of the backpack. It’s fully insulated and the food stay fresh in there. Let’s the kids have free hands when going to school. Would highly recommend this item.

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Oct 20, 2022
Reviewer name: L. Parks
5 out of 5 stars
5 out of 5 stars review

Great Product Even Better Customer Service

I have been using these Bentgo Chill Lunch Boxes for three years now. And love everything about them. Stay cold for long periods, easy for picky eaters to not get food touching, Great for babies as well as toddler, the list goes on and on as to why I like these. Recently, one of our 7 Bentgo Lunchboxes broke and it was so easy to get replaced. Simply called the costomer service, they looked up my email address and found my order, they send me an email where I attached a picture, then the replacement will come in mail. So easy! Thank you Bentgo. I can't wait to continue to use your products.

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Jun 10, 2022
Reviewer name: Iza812
5 out of 5 stars
5 out of 5 stars review

Perfect size for my toddler

I bought this product to send with my 2.5 year old at summer day care. It is the perfect size to fill her up. Speaking as a teacher, I love this box because my child can open and close it on her own, which is helpful when there is a room full of kids. This creates independence!

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