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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,064 ratings1,028 reviews
  1. 5 stars73% (775)
  2. 4 stars16% (165)
  3. 3 stars7% (73)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 641-650 of 1,028 reviews
Oct 13, 2024
stingbat
2 out of 5 stars review

Icepack Does Not Keep Food Cold

First off I want to say that we've owned a Bentgo Kids Box for the past two years and absolutely loved it. My son likes certain foods only if they are cold though (cucumbers, celery, berries, etc), so I was excited to see that Bentgo made a Chill lunchbox version with a compatible icepack. Unfortunately our experience over the past month is that the icepack does not keep his food cold through lunchtime (~4 hrs after I pack his lunch) - let along through afternoon snack time. So - in a nutshell - get a Bentgo Kids Lunchbox for regular foods - they are awesome! But if keeping food cold is your goal search elsewhere for a different lunchbox.

Review from Bentgo
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reply from Customer Service

Hi Sarah, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Dec 23, 2022
kirilou
5 out of 5 stars review

Great lunch box for Preschool

This box is simple and easy to care for. I like the compartment sizes, the freezer pack that fits into the box, and is easy for my little ones to use on their own at lunch time. I do also like that the compartments are leak proof, so things like sauces do not mix into the next compartment.

Review from Bentgo
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Jun 23, 2022
CBJohnson
5 out of 5 stars review

Fantastic for my son’s daycare lunches!

I was already a fan of the original Bentgo lunchboxes but the Bentgo Chill Lunchbox just took things to the next level! My son’s daycare doesn’t have a fridge and the freezer pack for this lunchbox keeps things cool from when I pack his lunch in the morning until they eat. They are also still leak proof and keep his food fresh. Highly recommend!

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Jan 21, 2025
Kybluegirl
5 out of 5 stars review

Perfect size

Backpack is perfect size for my preschooler to use currently and grow into the next few years. Just a note, the lunchbox bottom is insulated. You don’t have to put a lunchbox in it. The zipper lunchbox does not fit inside it. But the bentgo box does.

Review from Bentgo
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Sep 2, 2022
Stew213
5 out of 5 stars review

Excellent customer service

I bought 2 bentgo chills a few months ago for my kids and have worked fantastic until one of the locks broke and I called about it and the team was great to work with and sent out a replacement to me at so charge! And then just the other day the second one broke and within moments they have another one on the way to me which is fantastic because this week was the first week of school and we need our bentgo for school! So thank you for having great customer service that's so easy to work with!

Review from Bentgo
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Aug 25, 2022
Bethgupta
5 out of 5 stars review

Excellent product, excellent service

We have a few Bentgo Chills and they are perfect for our kid's snack for school, road trips, or even just after-school snacks to be able to close the lid and preserve a snack easily if it's not all eaten in the first go. We recently had to reach out with a question about something as well, and their client service process was just as easy and reliable as their products. They're worth the money.

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Aug 7, 2023
Paola03
5 out of 5 stars review

Great features!

I bought this Bentgo box a little over a year ago and my little girl loved it. We would use it from Monday to Friday almost every day! After a year the box started getting mold around the robber seal, but other than that this is the best lunch box I’ve ever used for my daughters lunch.

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Jul 8, 2023
MAP4
4 out of 5 stars review

Rocket

I bought this back in August 2022. Brand new from backstock. After few months. The colors started to fade away but I didn’t want to spend more money on another new one. It was nice and simple design for anyone into rockets or space. The back strap for extra support came undone as well.

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Jan 9, 2024
Msj6
4 out of 5 stars review

Helpful customer service

My kids really like this lunch box. I feel better knowing that they can easily access their food without having to struggle with opening containers or packages at school. I also love that the ice pack is built in for the kids. But make sure you only put the tray in the dishwasher if you have to, not the outter shell. I did not realize that, and the shell warped and caused the lid not to shut. Customer service was very helpful and replaced my lunch box.

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Aug 22, 2022
Nellie
5 out of 5 stars review

Custom fit ice pack is a great idea!

The Bentgo Chill has been a wonderful addition to our ever growing Bentgo collection. It keeps items chilled just right for my daughter who doesn’t like certain things at room temperature. The compartments are also sized just right for us as a snack container, fruit/veg/cheese.

Review from Bentgo
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