[This review was collected as part of a promotion.] I’m so happy with this Samsung refrigerator. It’s exactly what I needed to stay organized. I love the side by side and have plenty of room to store fresh and frozen foods and easy to see everything I have. It keeps my food so fresh and is easily programmable.

[This review was collected as part of a promotion.] Love the Samsung side by side. It has plenty of room more so than my French door fridge ever had. The only thing I miss is the light in the water/Ice dispenser. I wish I did have one there, especially when we come down at night for a quick drink. Out other than that, I am overall with my side-by-side.

this review is about the purchase experience only. i ordered this online and the initial delivery date was supposed to be 2 weeks. a day before my scheduled delivery, they email me and tell me my date has been pushed back another 3 weeks. i've already requested off and can't recover the day. contacted customer service and they won't guarantee that my date will change again. never a manager available when i ask. every time i contact chat services it's a different reason why i can't get a manager (one rep maryelis told me all the supervisors are in a meeting with the managers and she can't get one for me) supposedly they'll call me back in 24-48 hours. avoid ordering online at all cost. this will be my last time.

[This review was collected as part of a promotion.] This refrigerator is by far the nicest appliance I have ever owned. It has instantly taken my kitchen from just okay to WOW. The black stainless finish with the fingerprint resistant feature makes it a showstopper! I am in love with the in-door water dispenser. It tastes great and is super cold! My entire family suddenly has increased their water intake. The ice maker is a particular favorite of mine, this is the first fridge that I’ve owned that has one. I love that I can choose cubed or crushed with the press of a button. Onto the refrigerator itself, there are so many shelves! The door holds gallons of milk and all the condiments you could ever need. The one feature I feel is missing here though is a lunchmeat drawer. It is something I’m used to and feel would improve the functionality of this appliance. The drawers it does come with though are large and spacious. The vegetable drawer holds an entire bunch of celery without bending it. The fruit drawer is extra deep too. The freezer is just as large, keeps everything super cold and is easy to find what I’m looking for. Overall excellent appliance.

Lasted a little over the one year warranty. Ice maker is very loud. If you choose crushed ice it will be crushed the next few time you use it even if you switch setting. Leaking all over my floor. Freezer and fridge part won't cool now. Have scheduled a repair for tomorrow. I love my washer and dryer but have read that these problems are a common issue with this fridge.

modern design. plenty of cooling space with various shelves, drawers and bins. filtered water with cubed and crushed ice works fine. i like that there are no handles on the doors...gives it a sleek look. digital temperature control. fingerprint resistant stainless steel.

we bought this refrigerator to replace an old (19 years) whirlpool, and we're very happy with this unit with one *huge* exception: there is no light in the dispenser bay. so, when you walk in the kitchen at night to get ice or water, you have to turn on the kitchen lights to see what the refrigerator is doing. <facepalm> the interior has awesome led lighting, and why they didn't think to add this to the dispenser is beyond me. also, the need to turn the water off before replacing the filter is annoying, and i miss having a tray for cheese and butter and deli meat. however, those i can live with. if the refrigerator had lighting in the dispenser well, i would happily give it five stars.

i've had this refrigerator for less than a year and am on my 2nd service call for the same issue- the refrigerator is freezing my food with the temperature set to 37 deg f. the 1st time, the technician could not locate a problem with the diagnostic tools, so he just replaced the computer. he also suggested i get a surge protector for the fridge in case a power surge may have caused the issue. i did. it worked for a couple of months, and now the same thing is happening again. after reading reviews, this is an ongoing issue for multiple customers and samsung is not fixing the issue. i called the customer service line and found that the warranty is a repair warranty only.

this refrigerator makes on tiny ice tray at a time, like an old fashioned ice tray. then that one tray, dumps upside down and that's all you get. if one tray is enough for your family, that might be okay for you, but its a joke in my house. very strange and disappointing!

I bought this refrigerator in May of 22'. It currently has fault code 21c and is completely inoperative. I will most likely not have this repaired. I'm out of full warranty, and only have the limited warranty remaining. So I would have to most likely pay to have a diagnostic visit, and for whatever repair costs incurred thereafter. Which doesn't bother me, however....it is less than two years old. What will happen in another two years? Probably another failure. More food and time wasted. I have no confidence in this product. I moved all of my freezer and refrigerator items into my twenty year old refrigerator. That is what I have my confidence in, and another brand when I have to buy again.