Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator forMember photos









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Solid Fridge
[This review was collected as part of a promotion.] Nice looking fridge and I love the hidden handles. I bought it without seeing in person but the capacity is perfect for our family and the storage space was roomier than I expected. Something that was mentioned on many reviews both at Google and my retailers site was it was very slow to produce ice and the manual seemed to confirm this; we didn’t find that to be the case. It produced two full bins in the first several hours which we dumped to be sure it was free of impurities but it filled again in a few hours. We’ve only had it installed a few days but are very satisfied so far.
It's ok
[This review was collected as part of a promotion.] Aesthetic: really nice and modern Capacity: good Cooling: quite uniform all over Efficiency: too new to know Ergonomic: good The only problem we have is the water, when we get the water goes out and not into the glass. The fudge has a modern look and is perfect for a family. It has a problem with water dispenser; the water comes out too fast/strong and slashes out from the glass, it also has the sprout to gat need to be placed a bit closer to the back so is more aligned/ centered with the glass I personally prefer read instructions on paper and not having it is a big disappointment; it is easier to read writing instruction, model number, which water filter to use…
Hi Blueberry, That modern design and even cooling really stood out, and it’s helpful to see how the water dispenser experience and documentation access have affected day-to-day use. For the water dispensing behavior you mentioned, alignment and water pressure can influence how the stream lands in the glass. Make sure the water pressure is between 20 to 120 psi. Since you prefer having clear written instructions, the user manual is provided below. The table of contents on page 2 outlines the sections, making it easier to find the information you may want to review. User manual: https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152461486) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care
Don't buy if you want an ice maker
I've had mine for 3 years, after 2 years the ice maker started to freeze up, sure you can do the deforost mode, worked twice for me, then it started taking longer and longer to start making ice again, like 3 weeks the time before last I deforosted, this time still no ice it's been 6 weeks, good thing I have a garage refrigerator that always makes ice.
Hello Gman! We appreciate you taking the time to leave your feedback I understand that your ice maker is not making ice as it should. I have provided a link to help rectify your concern.<br />(https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-not-making-any-ice)<br />If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:<br />1. Facebook Messenger: http://m.me/samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513<br />Please use the following ticket number for your reference: 1143244254<br />Thank you for choosing Samsung. ^Nic
New Fridge- Model number, who knows?
[This review was collected as part of a promotion.] Looks good. Like the two separate doors without the manic center piece of the French door type. Like the stock of shelves in the freezer side. Don't get the build up of food in the bottom like you do with the big freezer down below type. No screen control on the outside which fails after a few years- good. Fridge layout much easier to store/find and access food/bottles etc. Much more space in the fridge door. Samsung app is very imposing asks for to much information to get an account started. The app is also very disorganized to use- terrible in fact.
Overall good purchase (so far!)
[This review was collected as part of a promotion.] We purchased the large capacity (27.4 cu feet) side by side refrigerator to replace our 26 year old model that finally gave out. It is the all around cooling style and does provide room for your regular family needs. It fits perfectly, and set up was very fast. Side note: It is on wheels and moves forwards and backwards with ease. I am disappointed in a few things because this model does not allow you to add or change around your door shelves (as needed) so I cannot adjust them to my disability. The drawers do not offer the humidity controls I’ve used for the last 20 years so I will update how they work keeping my fruits & vegetables fresh. All plastic is very thin and doesn’t seem like it will hold up to anything but the absolute best care. Same with the glass—it’s thinner (by half!) compared to my last one and makes me nervous for casseroles and other heavier items requiring refrigeration. I will be using with extreme caution. There is no light for the water/ice dispenser which was very surprising at this price point. Also, I often have to push the button manually, because the cups/bottles will not press against it solidly - while keeping it properly positioned - during dispensing. The fridge and freezer cooled to perfect temperatures within 24 hours of being plugged in, and have maintained them nicely. They seem to lose temperature faster than my last model but cool again quickly. Ice maker filled in about 48 hours. I like the overall look of the refrigerator, and not having handles that stick out will be very helpful for my condition. The “door open” alarm is very convenient, and I wish I could get the app to work with my phone so I could be alerted to an open door or change in temperature. I only knocked it down one star but at this price point maybe it should be two… I expected so much more from a Samsung product. I hope it works efficiently and provides me with a long life like the last one did - but only time will tell. Mostly happy with this replacement but sorely missing my last one!!
Great fridge!
[This review was collected as part of a promotion.] The fridge itself is beautiful. Very roomy and lots of shelf space in both the fridge and freezer area. Easy to clean and the ice machine is actually able to keep up with our family! Highly recommend!
Great capacity
[This review was collected as part of a promotion.] I really like the Aesthetics on the outside but I want to add that I did not like removing the tape off of the shelves when I got the fridge really headache play bad headache removing the stickers Michelle's Michelle's thank you okay so I really like the fridge I really like the freezer capacity and especially the doors I really like the doors but the advertisement in the back of the fridge all around Cooling is not fair I really Okay okay so I also want to add about the Samsung tags the model numbers with a serial numbers inside the fridge a lot of space really like Aesthetics of it
Love our frigerator
[This review was collected as part of a promotion.] love the refrigerator it's very beautiful has wonderful storage capacity love how quiet it is it fits in with our other appliances very well it's very smooth and it keeps our groceries nice and fresh
Do Not Buy
I have had this refrigerator about 15 months. Unfortunately, as time passes, I find more and more about this frig that are crap. In addition to the ice maker being the worst ever, my food on the lower shelves freezes, even when the temp is set at 40 degrees. My wife also noted that one of the door bins is now cracked. I looked on-line and they are around $70, if you can find one at all. I replaced my last frig after about 17 years. This one may be gone before two years.
Hi BigAl,<br /><br />Thank you for your honest feedback and we hope you are in good health. We are saddened to know that over time, and wear and tear, your refrigerator isn't working to your standards. We understand that refrigerators are important in our day-to day lives as they preserve our food.<br /><br />Please click on the links below to resolve your concern with the bottom compartment freezing.<br /><br />https://www.samsung.com/us/support/troubleshooting/TSG01001030/<br /><br />https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator<br /><br />Please click on the links below to resolve your concern with the ice maker.<br /><br />https://www.samsung.com/us/support/troubleshooting/TSG01001012/<br /><br />https://www.samsung.com/us/support/troubleshooting/TSG01207806/<br /><br />https://www.samsung.com/us/support/troubleshooting/TSG01209062/<br /><br />Please click on the link for our authorized distributor's website for parts and accessories so you can compare prices and check availability of parts.<br /><br />https://www.samsungparts.com/Default.aspx<br /><br />Please feel free to communicate with us through the channels below if you have additional questions.<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br /><br />Your reference number is: 1144214155<br /><br />Leo
Great value for money !!
[This review was collected as part of a promotion.] Big clean looking and very spacious fridge with excellent lighting. I can store 3 gallons of milk, lot of vegetables and fruits The design makes it easy to clean inside and out and has the same capacity as the french door refrigerators..








