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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,847 ratings1,786 reviews
  1. 5 stars70% (1,293)
  2. 4 stars18% (339)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (105)

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Showing 701-710 of 1,786 reviews
Apr 16, 2026
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Buy a different Brand

I wanted to love this refrigerator and I did Until it started leaking water all over my Laminate floors . It seems the Ice Tray is cracked. Not only can I no longer use the ice maker my floor is ruined with raised edges from water damage from the leak which occurred while I was away for the weekend. To add insult to injury based on my internet search this simple component isnt replaceable , I d have to purchase the entire Ice maker for several hundred dollars and pay someone to install it . I am learning now that this is a Known issue with Samsung and there have been several lawsuits regarding this issue. I am NOT a Happy camper . For years I have trusted their products from Tvs to Phones . It appears I should have done my research before buying .Interestingly I was replacing a 40 year refrigerator that worked perfectly well but I wanted an Ice Maker !!!!!!

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
reply from Samsung

Hi Disappointed, choosing a refrigerator with an ice maker is often about adding convenience to everyday routines, especially when replacing an appliance that’s been in use for years. Relying on a brand you’ve trusted across different products is understandable, and focusing on everyday care can help support long‑term use. We’d like to review this further, check your details, and advise you on the available next steps. When reaching out through the options below, please include reference number 1152421697 to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

Jun 6, 2026
Reviewer name: sandy
5 out of 5 stars
5 out of 5 stars review

capacity

[This review was collected as part of a promotion.] i was amazed at the amount of space a side by side really had. it is the first time i have ever had a side by side and it is great and the freezer as well as the refridgerator is large and hold a large amount.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Apr 23, 2026
Reviewer name: Mleed
5 out of 5 stars
5 out of 5 stars review

Works as expected

[This review was collected as part of a promotion.] So far so good, have had it a couple months at this point, struggled to get it into the kitchen through the door way but outside of that easy set up. Water ice works great! I went from a top fridge to a side by side and I feel like I don't lose my food as much. The window is kind of uh pointless in my opinion but was the fridge that fit th space size wise and money!

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Apr 30, 2026
Reviewer name: new buyer
4 out of 5 stars
4 out of 5 stars review

great features

[This review was collected as part of a promotion.] we are very pleased with the new refrigerator it was up and running in a short amount of time so we could put things in it to cool I like the fact that there are no outside handles that just get in the way and get dirty it is very efficient. the ice maker is working great our past refrigerator the ice maker was not very efficient I don't have a nickname I don't have

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Apr 20, 2026
Reviewer name: Robertcjone
5 out of 5 stars
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] Samsung is awesome I've served with the Samsung family in Korea they're the best Samsung is great everything about Samsung stands for America and Korea you know Samsung silver you know Samsung Silver Furniture and you know Samsung silver furniture and appliances makes America dream look beautiful

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Jan 14, 2021
Reviewer name: Delicious
1 out of 5 stars
1 out of 5 stars review

Do Not Buy

I purchased a Samsung refrigerator because friends had purchased them and I thought it would be a great refrigerator. The ice maker quit working, I called several repair men, they all told me it was a flaw with Samsung. So I bought an ice maker. Then it started freezing up, so I paid $800 to have it repaired. Now the refrigerator no longer cools. I e ordered a GE Profile, but it is on back order.

Helpful?5QR0LLY4EL7Q13589500284
reply from Samsung

Hello kristi, here at Samsung we value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1142866276) and it will help our team pull up your information. We look forward to hearing from you. ^Lena

May 12, 2026
Reviewer name: Rebecca
4 out of 5 stars
4 out of 5 stars review

Beauty

[This review was collected as part of a promotion.] Beautiful refrigerator. Plenty of room. Lacks cheese drawer, butter compartment, egg tray. Dispenser inside which adds to aesthetics but can be inconvenient. I should have bought counter depth. Overall I love it.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Jun 19, 2021
Reviewer name: Tracy
3 out of 5 stars
3 out of 5 stars review

Could be better

Very roomy and pretty . Ice maker is horrible. Never has been successful at crushed ice and cubed ice is constantly jammed. Also icemaker is severely slow ! Control panel has gone out 3 times and randomly comes back on . Water filter ran out pretty quickly and cost $50 Expected alot more out of samsung

Helpful?5QR0LLY4EL7Q13589500284
reply from Supplier Response

Hello Tracy! Thank you for taking the time out of your day to provide your feedback. I know it must be frustrating when your ice maker is not working as designed. I want to help by providing a link that will help address the ice maker concern you are experiencing.<br />(http://www.samsung.com/us/support/troubleshooting/TSG01001012/)<br /><br />If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:<br />1. Facebook Messenger: http://m.me/samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />Please use the following ticket number for your reference: 1143440631<br />Thank you for choosing Samsung. ^Nic

May 31, 2026
Reviewer name: Granny
5 out of 5 stars
5 out of 5 stars review

Beautiful Refrigerator

[This review was collected as part of a promotion.] This beautiful refrigerator was included with the house we purchased last month and we're so glad it was! Besides being beautiful aesthetically it provides us with filtered fresh water, cubed ice and crushed ice.The refrigerator is user friendly it provides more than enough room for food storage! Although it is just myself and my husband, this refrigerator would also be great for a larger family.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
May 26, 2026
Reviewer name: Jons710
5 out of 5 stars
5 out of 5 stars review

New fridge is awesome

[This review was collected as part of a promotion.] We love the new fridge!!!! Our previous Samsung fridge lasted us 13yrs. This Friday has more space, it's more efficient and I really like the all around cooling feature. It's a sleek design is a nice feature and I really enjoy the hidden buttons on the inside of the door. My kids were always messing with our old unit because of the easy to access buttons. The no finger print stainless is awesome and requires no cleaning which is great. Overall we're very satisfied

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284