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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
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4.5 out of 5 stars
stars
1,841 ratings1,780 reviews
  1. 5 stars70% (1,291)
  2. 4 stars18% (338)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (102)

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Showing 241-250 of 1,780 reviews
Jul 28, 2021
Reviewer name: RWendellAllen
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall good, but the ice dispenser is awful

I chose this one because it is large and I wanted the one-"button" ice/water dispenser. It is large and well-lit and we have plenty of room. The ice dispenser, however, is *horrible*. I am seriously considering returning this refrigerator for that reason. The button is hard to press in the right place, the ice hopper is small, and the dispensing is slow. It's so bad it's almost worthless and it ruins the overall value of the entire unit, since this is an important feature for us.

Helpful?5QR0LLY4EL7Q13589500284
Aug 5, 2026
Reviewer name: CMShephrd
5 out of 5 stars
5 out of 5 stars review

Lots of room.. Nice spacing of the shelves

[This review was collected as part of a promotion.] Nice spacing of the shelves…. Large drawers…. freezer also has lots a shelves and nice spacing….. doors have nice large compartments…

Review from Samsung US
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Jul 17, 2026
Reviewer name: Setmal
5 out of 5 stars
5 out of 5 stars review

Great 'fridge

[This review was collected as part of a promotion.] Easy access, large interior. Ice/water dispenser easy to use. Filter access is easy. Replaced an older side by side and is infinitely improved. Would recommend highly.

Review from Samsung US
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Jun 23, 2026
Reviewer name: Dom1
5 out of 5 stars
5 out of 5 stars review

love the looks

[This review was collected as part of a promotion.] Great looks and capacity. Followed the instructions on the inserted card to connect to the Smart things app,only to get a "not compatible" message. Not sure why.

Review from Samsung US
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Jul 29, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Purchased refrigerator

[This review was collected as part of a promotion.] I just purchased this refrigerator on 7/28/26 very pleased but did not come with a manual which is disappointing

Review from Samsung US
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Jun 17, 2026
Reviewer name: Jeremyjeremy
3 out of 5 stars
3 out of 5 stars review

Beautiful product

[This review was collected as part of a promotion.] The first one failed in the fist six month need to get a replacement I hope I had better luck this time

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
reply from Samsung

Hi Jeremyjeremy, Getting a fresh start with a new unit is always a nice reset, and we understand that you're looking ahead to a smoother experience. If you’d like to get an update on your replacement, feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152658518 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Jul 25, 2026
Reviewer name: Mommaof4
5 out of 5 stars
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] I've had the Samsung RS27TT5200SG/AA for a while now, and it's been great. It keeps everything cold, has plenty of space, and runs quietly. I'm really happy with this purchase.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Jul 8, 2026
Reviewer name: Jcole57
5 out of 5 stars
5 out of 5 stars review

Large capacity

[This review was collected as part of a promotion.] The fridge is deeper than expected but I like how much it will hold. The cooling was quick so sodas I like it.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284
Aug 1, 2026
Reviewer name: Esther
5 out of 5 stars
5 out of 5 stars review

Great features and cools great

[This review was collected as part of a promotion.] Great features and cools great. Love the alarm for when door is left open. Good size and love the space.

Review from Samsung US
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Aug 1, 2026
Reviewer name: CC88
4 out of 5 stars
4 out of 5 stars review

Side by side

[This review was collected as part of a promotion.] More drawers in the freezer part would be nice. Also yhe ability to adjust shelves to different heights in the fridge would be beneficial.

Review from Samsung US
Helpful?5QR0LLY4EL7Q13589500284