Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

Member photos

  • +168 images
Sort by |
Showing 181-190 of 597 reviews
Nov 16, 2025
Anonymous
1 out of 5 stars review

Poor product

This is the second Samsung fridge I purchased. The first lasted 3 years the second 1 year. Both freezer and fridge go out cost more to fix then what i paid for the fridge.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

Hello there, We recognize how you feel about your refrigerator, and we want to help. Should you proceed with having your refrigerator serviced, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151346808) when you message us so our team can retrieve your information. Thank you. -Kimberly

Sep 18, 2025
Luvtheroom
5 out of 5 stars review

Love the design.

[This review was collected as part of a promotion.] So far I love the room inside the refrigerator. The food stays cold and the freezer as well. I do not know what to do with so much room now.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Sep 15, 2025
Kabali
5 out of 5 stars review

Excellent Refrigerator – Quiet, and Spacious

[This review was collected as part of a promotion.] I’ve been using this refrigerator for a few months now, and I’m genuinely impressed with its performance. From the sleek, modern design to the quiet operation, it’s been a great addition to my kitchen.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 16, 2025
Peter
1 out of 5 stars review

The bad, the worst and the UGLY!!!

Bought this refrigerator a month ago. It never worked!!! Called for replacement, Samsung told me it needed to be repaired. Two weeks later repairman spends 3 hours with it working. 5 days later it quit leaking water all over my floor. Now a month from when I bought it they want to try another repair!!! This first repair left it looking like this!! Worst experience EVER with a new refrigerator.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Hello Peter, We understand that your overall experience with the refrigerator can be frustrating. You may contact our Support Team via the link below to speak with a live representative should you decide to proceed with the repair. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Sep 15, 2025
JerryVA
4 out of 5 stars review

Great Size and Easy to Adjust Settings

[This review was collected as part of a promotion.] The refrigerator is very spacious and doors hold large gallon containers. Plenty of space in both the refrigerator and freezer. I wish the ice cubes were smaller to fix in my water bottle otherwise it would have received 5-stars.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jun 3, 2025
makane
1 out of 5 stars review

Bad Fridge in So Many Ways!

[This review was collected as part of a promotion.] We recently bought a house with this brand new refrigerator, and there is so much I hate about it. Here are a few things: The water dispenser spigot is too far forward from the activation plate, so unless you're using a very wide glass, the water misses and will spray all over you. Also the water dispenser isn't lighted, so you can't see when your glass is full...assuming that you've been able to position it properly. There is no deli-drawer included, so we had to purchase an add on. The vegetable crispers are not crispers...our produce goes bad in a day or two, something that I've never experienced in any other fridge. We love our house, but can't wait until we can afford a new refrigerator.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

We understand how you feel about your fridge falling short of your expectations, Makane. We want to talk to you directly to find out how you felt about this overall experience and to address any additional worries you might have with your unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149444101, to help our team pull up your information when you message us. Have a great day. -John

Sep 15, 2025
killiwatt
5 out of 5 stars review

Nice and Cold

[This review was collected as part of a promotion.] I love this refrigerator from Samsung. It has plenty of space and it has the different sections for the food. So far, my boys love the nice color in the kitchen, and they just really love to touch it.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jun 22, 2025
Mr Freeze
5 out of 5 stars review

wonderful

The doors on this baby are beautiful and unlike some manufacturers that market their stainless as fingerprint resistant this model is actually fingerprint resistant providing your hands are clean. This fridge cools down very fast, it reached operating temps in maybe under 4 hours ! While others can take up to 24 hours that was a huge plus. I love the digital thermostat no guess work of what temp is number 3 or what temp does the 4th bar represent this model lets you pick the temp and the readout shows you the actual temp of freezer and fridge. The unit is very spacious and with a well thought out design for example the water filter is front facing and located at the bottom so easy compared to my old Amana fridge.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jun 19, 2025
Juice
4 out of 5 stars review

Samsung Stainless Steel fridge

[This review was collected as part of a promotion.] It was a great value for the price. Lots of room. Only downside is that it doesn’t get cold enough in my opinion. Thermostat only goes as low as 34 degrees F. However there is a feature that will allow to get stuff colder for 3 hours at a time.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 3, 2025
Ladrum40
5 out of 5 stars review

Spacious, functional and looks great

[This review was collected as part of a promotion.] Very spacious and functional. I can organize my food, and when I need something, no need to dig through , at a glance, I see what I need. Draws for fruits and vegetables separate. Just so easy to organize and store.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284