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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
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4.3 out of 5 stars
stars
1,246 ratings1,185 reviews
  1. 5 stars68% (844)
  2. 4 stars17% (209)
  3. 3 stars5% (65)
  4. 2 stars2% (26)
  5. 1 star8% (102)

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Showing 1,121-1,130 of 1,185 reviews
Nov 19, 2022
FamilyMan
5 out of 5 stars review

Fantastic refrigerator!

[This review was collected as part of a promotion.] I love this Samsung fridge! It has so many amazing features!!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Dec 20, 2023
Mburr
5 out of 5 stars review

Love It!

[This review was collected as part of a promotion.] I'm very pleased with my new refrigerator. It matches my new microwave.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
May 31, 2025
Brazenhead
2 out of 5 stars review

I don’t suggest

Very deep. Sticks out far. Ice dispenser is very slow to fill up. Water dispenser takes forever. Don’t buy!

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from Samsung Care

Greetings! It’s completely understandable to feel frustrated when something doesn’t meet expectations. Let us help out. You are correct that this Samsung refrigerator model is a standard-depth unit, with a depth of 33 1/2 inches with the door (28 15/16 inches without the door). As a result, the refrigerator will protrude about 6 inches beyond your countertop, which allows for a decent amount of storage space. I’ve included a Samsung support link below that addresses ice dispenser concerns. While the guide focuses on cases where ice is not dispensing, the troubleshooting steps are also relevant to your situation. The page contains helpful hyperlinks for further assistance, and we recommend watching the embedded video in full. Samsung refrigerator ice dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense Additionally, here is another Samsung support link for troubleshooting the water dispenser. This page also includes a link for replacing the water filter, if necessary. Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149410718 to help our team pull up your information. Leo

Jun 18, 2025
BAMS
5 out of 5 stars review

Awesome product so far. Almost 7 years old.

[This review was collected as part of a promotion.] Great capacity, easy clean up, indicator panel for filter replacement.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 6, 2020
Rpmavsfan
5 out of 5 stars review

Plenty of room

[This review was collected as part of a promotion.] This fridge is awesome. Plenty of room to store food. The LED light is nice.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 4, 2020
Cool33
5 out of 5 stars review

Ergonomically correct

[This review was collected as part of a promotion.] Ample room and flexibility to change shelves. Cooled down so quick when installed.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jul 9, 2022
AceR
5 out of 5 stars review

Samsung Refrigerator

[This review was collected as part of a promotion.] Replacing a 15 year old Samsung refrigerator. Spacious and affordable price.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Sep 16, 2024
Luv2shop
5 out of 5 stars review

Good fridge

[This review was collected as part of a promotion.] Great features, good fridge for the money 💰💰💰💰

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Aug 3, 2020
greatwolf
5 out of 5 stars review

Everything we hoped for

[This review was collected as part of a promotion.] we brought this a month ago and its works as expected, happy with our purchase

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
Jun 24, 2025
Danielle007
1 out of 5 stars review

No Good!

Had it less than a year. It completely died. Samsung is terrible with their products and give no solutions.

Review from Samsung US
Helpful?529UR1RZ6Q1213589500284
reply from SEA Care

We are here to assist you at any time, Danielle007. We would like to discuss this experience further with you and determine the steps that can be taken to assist with your Samsung refrigerator.  Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number (1149714112) to help our team locate your information when you message us. Have a great day. -John