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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.7K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,112)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 801-810 of 25,797 reviews
May 28, 2024
Reviewer name: Silkules
5 out of 5 stars
5 out of 5 stars review

You never know.....

We have frequent power outages (usually a couple hours in duration) but thought it important to have a backup plan in case of an extended outage.With no power, we lose well and sewage capabilities along with thawing freezer stuff. This is gonna be a big help in keeping us connected!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 9, 2020
Reviewer name: Steve K.
5 out of 5 stars
5 out of 5 stars review

Rock Solid

Early field trials are perfect - remote start worked out of the box with no setup required, ran the test load I threw at it for starters (refrigerator plus two garage door openers at once) but real proof will come when the chips are down. Make sure the Main Breakers are in the Up or ON position before you try to start it - not in the manual but made the difference from start-up attempt 1 to 2. Feature set is a plus too - dual fuel and up to 50 amp connectors give you lots of options.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 6, 2022
Reviewer name: Boatbuilder
5 out of 5 stars
5 out of 5 stars review

Easy set up

Just received my generator this week and was very pleased with the easy set up. Installed the legs and wheels with no problems. Bolts provided easily lined up and went into the nuts that are welded to the chassis. Item came with good instructions and everything is working as planned.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 5, 2021
Reviewer name: bpenn8966
5 out of 5 stars
5 out of 5 stars review

Excellent Generator!! Great Features

Purchased this and it arrived this week, everything from ordering to delivery was awesome. Setup was a breeze, took about 20 minutes to unbox and put everything together. Instructions were easy to follow and you could tell this is a quality product. Love the dual fuel feature, the push button start and two of the best features are the remote start and the auto choke, makes starting it a no brainer. Plenty of power to run my whole 3500 sqft house, including 3.5 ton AC unit. Looking forward to many years using the product, not a single regret purchasing.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 26, 2019
Reviewer name: david137
4 out of 5 stars
4 out of 5 stars review

Assembly was easy. But after that, Not so much

The item was very well packed and arrived in good condition. The instructions for assembly were clear and assembly was easy. The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again. I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup? I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc. I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 11, 2023
Reviewer name: ERD*
5 out of 5 stars
5 out of 5 stars review

New 125000/ WGen9500DF

I just bought this and received it today. Assembled it in about 30 minutes, fired it up and I am ready to rock and roll with the next power outage. Highly impressed with ease of assembly, operating information, maintenance and care information provided.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 30, 2024
Reviewer name: mrfixer
1 out of 5 stars
1 out of 5 stars review

great bang for the buck!m

Bought this to replace an old generator with a new wgen9500dfc . Set up was easy with the directions and all the extras supplied with the generator to get it up and running it's a big plus. Ran it for an hour break in period and new oil put in and we're good to go.It starts real easy with the remote fob . I THINK IT'S A GOOD BUY FOR THE MONEY .

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for your purchase! We're thrilled to hear that the setup was easy, and it's great to know that the generator's features are meeting your expectations. We appreciate your feedback and look forward to your updated review once you get the chance to fully experience your Westinghouse generator. Thanks, Sydney, Westinghouse

Nov 30, 2022
Reviewer name: JRS5157
5 out of 5 stars
5 out of 5 stars review

BEST GENERATOR ON THE MARKET

I REVIEWED EVERY DF GENERATOR CURRENTLY ON THE MAKET AND I FEEL THAT THE WGEN9500DF IS BY FAR THE BEST. NOT ONLY WILL IT RUN MY ENTIRE HOME IT ADAPTS VERY WELL TO MY TRANSFER SWITCH. STARTED UP ON THE FIRST TRY AND RAN GREAT--ON TOP OF THIS IT'S BEAUTIFUL!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 3, 2022
Reviewer name: rush
5 out of 5 stars
5 out of 5 stars review

Great Generator

I bought this because of all of the power outages lately. Fortunately, I have not had to use this generator. This is the 2nd time I have registered and reviewed this generator because I have not received the free cover as stated with the papers that come with the generator. PLEASE SEND THE COVER as promoted with the generator.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 17, 2023
Reviewer name: Bclark13s
5 out of 5 stars
5 out of 5 stars review

Best value generator out there!

Though this may not power everything, it definitely has the power to cover the essentials plus some added comforts. I spent quite a long time researching and looking for something that met my needs without breaking the bank and this is it! Definitely recommend!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100