Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start

Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for

12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start

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4.8 out of 5 stars

stars25.7K ratings25.5K reviews

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Dec 31, 2024

Rob 5569

5 out of 5 stars review

Just what I wanted

Built like a tank and runs smoothly. Has flexibility to power my band and to be my hurricane helper with the next storm. Has 50A plug for whole-house power. Love it!

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May 29, 2020

MachineGunJoe

5 out of 5 stars review

What a wonderful surprise

We had a tornado and lost power for 6 days in our rural home. We purchased this unit and when we needed it again it powered our entire house. Well pump, Central air, and water heater. I didn't expect it to do all of that.

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Jan 29, 2024

rkgenerator

3 out of 5 stars review

I already left a review and didn't receive my free

I left a review WAY back--October or November? I never received the free cover that was offered. So I'm dropping this to 3 stars. If I don't get the cover this time, either, I'll submit another review for 1 star.

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reply from eComm

Hi, Thank you for taking the time to bring this to our attention. We're sorry to hear about this. At your earliest convenience, please reach out to us at westinghousevip@wpowereq.com and we'd be happy to get this taken care of for you. Thanks, Sydney, Westinghouse

Sep 19, 2024

Jim@63

3 out of 5 stars review

great over load features

I bought this generator for hurricane and storm outages. It looks well made and has great overload features. the instruction manual is easy to read and follow. I gave it a 4 because I haven't started it yet. which is a short 5hr break in.

Review from westinghouse.com

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reply from eComm

Hi, Thank you for your purchase and for taking the time to leave a review! We're thrilled to hear that you're enjoying your generator so far. We appreciate you sharing your experience and look forward to your updated feedback once you've had the chance to explore everything your WGen9500DF has to offer fully. If you have any questions or concerns about your unit, feel free to reach out to us at support@wpowereq.com or call us at 1-855-944-3571. We're always here to help! Thanks, Sydney, Westinghouse

Jan 30, 2024

jkc231

5 out of 5 stars review

Started up first rty

Started up first try with the remote. Running it through the 5 hour break in period as the manual says. I will see how it goes once I put a load on it. I like it so far.

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Aug 4, 2024

MoMoney2024

5 out of 5 stars review

Generator Review

The generator was very easy to setup. Assembly was simple installation of wheels and connecting the battery. Instructions were easy to follow. Took about 15 minutes to assemble, fuel and testing. Ran immediately upon starting.

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Jan 14, 2022

Corphan

5 out of 5 stars review

Great Features

I received the Generator Yesterday and I love all the features that has. I'll be able to back-up almost my whole house with this unit. Also the dual fuel provides the flexibility of using propane.

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Jul 31, 2024

JSOrtega

5 out of 5 stars review

Very Powerful

We had an electrician come and install an outlet outside our house. We own a second story house. This generator is powerful enough to power up my whole downstairs. We're very happy with our purchase.

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Apr 23, 2020

Spydrmonkey

5 out of 5 stars review

Great Gen

Bought this for a Shaved Ice Trailer. Works Great. It is a little louder than I had hoped for but it is diffently not as loud as most in this size. Remote start works great. Overall very please.

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Sep 23, 2021

648LAR

4 out of 5 stars review

Needs some quality control

After initial frustration with issues attaching the legs to the unit, I am sure this unit will meet our needs. We have yet to require the use of the unit. Check back with us AFTER we have used the unit and we can give you a "informed" review.

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