Two days after I received the 9500DF I finally got the generator started after figuring out you needed to plug in the battery charger to get the engine started. Took 20 - yes 20 starts before the engine finally turned over. It works - haven't used it yet in a blackout condition. We will see . . .

Recently received my new generator, 12500 Watt. It took about 15 minutes to put on a couple of accessories, add the oil, connect the fuel source, and it immediately fired up. Smooth, running, not too loud, and tons of power to run the air conditioner, water heater, and the well pump all at the same time. I would definitely buy one of these units again

Bought this after Hurricane Beryl even though we didn't loose power. My mom lost power for 4 days and had a generator and knew after that we needed one. This will run all I need including our well. We have only hooked it up to propane to see if it works and worked right away.

Bought this generator to replace our older one. We decided to go more powerful as saving food has become a priority due to costs rising. We hope to maintain a deep freeze and refrigerator. The power of this generator should run most needed items in our home. Lack of employees has made getting the power back on slower than it used to be and less care and maintenance of power lines causing more power outages. (Progress they call it.) The ability to use gas or propane is a plus. (Solar not really a good option in Ohio.) We found it a little difficult to start, so removed the air filter and sprayed “Gumout starting fluid” directly into the air intake to give it a boost (old grandpa’s trick) and it started right up. Took one star off for having to do this. Runs a bit loud but it is a generator. Easy to move about with rugged wheels. So far we are pleased with this generator. A friend was looking to buy one too and chose the same one. Hoping we don’t need to use it too often but will update this review if we do.

I purchased this item based on the great reviews from many other customers. I have not had to use the generator for emergency purposes, but glad I have a reliable product to protect my family. Before making the purchase, I discussed this and other models with a master electrician and he stated this had everything I needed for my desired purpose. The only down side so far is that everyone was out of stock on the 12000 DF Model I was planning on purchasing. In the end, I got the machine I really need and saved some money.

This thing is a beast for my needs. Still waiting to have a transfer switch installed to see how the house does. For individual needs, I love it. Had four different air compressors plugged in at the same time and it didn't even phase it. Super good purchase!

I bought this item from a national home improvement retailer online at the end of June. It was shipped via a 3rd party shipping company and arrived about a week later. The generator was protected via cardboard and styrofoam packing, and did not show any signs of damage in shipping. Everything was included in the box, including a wheel set. The wheels and mounting feet were easy to install by just myself. All you have to do is tip it on one side to install both the mounting feet and one of the wheels. Then you tip it over on the other side to install the other wheel. Once I had the wheels on, it was very easy to move by myself. I have an electrician coming over soon to install a manual transfer switch. Once that’s installed, I will test the generator and follow up with a review as to its performance. I will use this generator for emergency power loss.

We bought this for hurricane season and had everything set up to connect directly to the house. The first big storm knocked our power out but we were up and running again in minutes. No more yanking on a cord til my arms give out, just a simple press of a button and the whole house was all set.

I bought this 2 weeks ago and within a couple of hours I was able to get the generator providing power to our home. Assembly was easy and all of the features make things so much easier. Like the provided battery charger and charger port and remote start/stop key fob. The covers on the outlet also provide a level of protection and keep connection clean.

I purchased this back in August of 2022, and now that winter months have rolled around and power outages are common, I was finally able to put it to use. The machine has a very simple startup, it runs smoothly, doesn't cause much of a stir, and is highly effective at this time of year. I suggest buying this product, it may be expensive, but it's a great investment for the family.