Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +55 images
Sort by |
Showing 6,531-6,540 of 25,583 reviews
Nov 7, 2021
Bob34667
1 out of 5 stars review

Will know better once I get it put together

I was excited to get this generator but there are things to do before it can be used. The first step in the instructions, install the feet. Sounds easy enough. After trying, by hand, for quite some time, and not being able to get any bolt started in any nut (nuts are welded to the frame), I get out my magnifying glass and notice there are burrs in the nuts down by the welds. They are on all the nuts. I’ve opened a case with Westinghouse. So far, not so good when it comes to quality control.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 24, 2022
Stevesoe
3 out of 5 stars review

Waiting on Altitude Kits!

Purchased online, delivered in just a couple of days. Very Happy! However, I need to order an Altitude Carburetor & Propane Kit for 6000 ft altitude or the Generator is useless without it. That’s fine, they are unavailable / sold out!! Am very hopeful that customer support can send me the kits ASAP otherwise I have purchased a nice generator that I can not use!! Fingers crossed! I have heard good things about these generators but obviously I can not try mine until I get the High Altitude kits. Therefore I rate as 3 stars but hopefully I can up this to 5 stars soon!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 6, 2022
JoeMalt
4 out of 5 stars review

Very capable generator with a few caveats

Received my Westinghouse 9500DF generator, and overall I'm very pleased with it. I set it up this week to connect to my transfer switch to power some critical circuits in my house during power failures, which are unfortunately very common in the winter here in the Poconos. Contrary to other reviews, I found the owners manual to be completely accurate. I'm running the unit with gasoline, and I also have a 40lb propane tank hooked up for longer outages. Switching between fuel sources while the unit is running is very simple, though the unit will stumble while the fuels are being purged, so I recommend removing load during a switch over to avoid a stall. Starting the unit using the electric start is a real pleasure compared to the recoil starter on my old unit. A couple of caveats that aren't clear in the pre-purchase material: 1) The 14-30 plug on the unit provides a maximum of 30 amps, as expected, but be aware that this means a maximum wattage of 7500 watts is intended to be carried on that cable. If you need the full 9500 running wattage, that can only be supplied by the 50amp RV connector, which will not hook up directly to a 30 amp transfer switch. 2) In order to use the electric start (on the unit or using the remote) the battery switch on the generator must be in the "on" position. This limits the utility of using the remote starter unless you've anticipated a power outage and had the forsight to turn the battery switch on. 3) The comes with a bonded neutral, which may not be appropriate for use with older transfer switches which do not switch the neutral. In that circumstance, instructions are provided to make a minor alteration to unbond the neutral, but if you do, be aware that the GFCI protection on the built-in outlets will be lost, which could present a hazard. Better to not use the built-in outlets if you're going to be unbonding the neutral. Overall, a very solid product. I'll be sure to follow up after I've used it through a northeast winter.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 5, 2021
HeidiL
5 out of 5 stars review

Lots of options

My husband purchased this generator for welding projects. He wanted something portable and enough power. It has all that. But it also has option to switch between gas or propane easily, and we can use it for emergency power. It has all the fixings to hook up to the house if needed. It's louder than our other generator, but not crazy loud. It's a generator, so you have to expect some noise. A good buy.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 29, 2021
Buckshot Jake
5 out of 5 stars review

Great Generator

I bought this generator a month ago and it sure came in mighty handy . When I had a tree come down and ripped the service power lines off of my house. It took almost a week to get the mess cleaned up and my power lines reconnected to my house. If not for my Westinghouse generator a lot of food would have spoiled. Not to mention things would have been pretty uncomfortable...

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jun 5, 2023
Zollman
5 out of 5 stars review

Great generator easy to setup and install

I purchased this to replace my current system. Happy that I did. This was so easy to setup and use. Great features and remote start is great. Tested unit with PLG and started on first push each and every time. The remote will come in handy. I am using this to power my home.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 14, 2020
Jacuzzi535
5 out of 5 stars review

Excellent!

We just purchased this generator based on the excellent reviews it received. We were not disappointed! Set up as per directions with no issues, started without problems using a propane tank. Would be difficult to operate at full load as it ran without any problems using two window A/C’s, freezer and two refrigerators and a hot water heater. Plenty of use for additional items.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 26, 2021
bforeman3
5 out of 5 stars review

Initial Review

This review is part of a bonus for a free cover, however, I am impress with this unit so far. It seems very well built with detailed, easy to follow instructions. After much research I have decided to run this generator off my 100 gallon propane tank for emergency situations where I should be able to get roughly 2.5-3 days non stop use and propane is much cleaner for the motor. I mainly purchased this for the dual fuel option if I happen to ever run out of propane. I have not fired this up yet but my initial impression is that this is well built by a reputable company and with basic care and maintenance it will last for several years/decades.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 3, 2021
Anonymous
4 out of 5 stars review

Running on LP was great!!

After first test connecting to a 50 AMP inlet, my main appliances were running like no issue at all. Push Button & Remote start is very convenient. Running on LP it was the main feature to which we decided to get this one, LP has its benefits when it comes to storage. I gave 4 stars because I wished Data Center panel included watts currently consuming.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 11, 2023
Hayrock
5 out of 5 stars review

Really liked the features

After recent attacks on power substations, I decided that I needed an emergency generator. This unit had all of the features that I was looking for at a very good price. I havn't had a chance to use it under a power outage situation yet, but I am confident that it will perform as advertised.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100