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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
26K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,116)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 6,091-6,100 of 25,811 reviews
Dec 5, 2024
Reviewer name: MountainContractor
5 out of 5 stars
5 out of 5 stars review

Fired Right Up and Runs Strong

Just bought this generator. It fired right up the first time I pulled the cord, even though it was very cold outside. Then we used it to run a large sander and the power never faded in and out like with some generators. Very powerful and so far reliable!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 3, 2023
Reviewer name: GP60
3 out of 5 stars
3 out of 5 stars review

Arrived with damaged packaging and dents.

Arrived with damaged packaging and dents to control panel and generator cover on end. Removed cover inspected for damage to wires and repaired cover Added oil and fresh gas to generator. Opened gas valve, several attempts to start were unsuccessful. Started up after a shot of starting fluid and ran without any problems for 1 hour. Shut down and changed oil for rest of break in period. Packaging could be much better, will update after rest of break in and if I receive the generator cover as advertised in the paper work included with product for doing this review.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hello, Thank you for your purchase! We genuinely regret that your product arrived with shipping-related damage. Your feedback is invaluable to us, as it helps us improve our processes and prevent such issues in the future. Please don't hesitate to contact us at your earliest convenience, either through email at support@wpowereq.com or by calling 1-855-944-3571. Our dedicated team is ready to provide you with prompt assistance and resolve any concerns you may have. Thanks, Sydney, Westinghouse

Jul 21, 2022
Reviewer name: Pipelinerpoke
5 out of 5 stars
5 out of 5 stars review

2nd W generator, Excellent

Bought our first one (7500) 2-1/2 years ago and since we are not on the grid yet, we use it 4-6 hours a day. Bought the Duel Fuel since we’ll have propane soon, so this is getting a workout like the first one. Do the maintenance like they recommend and this will be a workhorse!!! I expect this one to run just as the first one did, it has so far.

Review from westinghouse.com
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Dec 20, 2024
Reviewer name: Nantucket
4 out of 5 stars
4 out of 5 stars review

Easy to operate

I bought a Westinghouse generator a few weeks ago and luckily haven't had to use it....yet. It has an easy way to quick start it. I also love that it uses propane but can use gasoline as a back up. It should also not require a lot of maintenance. I have a transfer switch that is outside my house but with the big wheels I can easily roll it into the garage when not in use.

Review from westinghouse.com
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Nov 26, 2022
Reviewer name: KLH1
5 out of 5 stars
5 out of 5 stars review

Ease of use/ duel fuel

This generator is so much easier to start by using either the electric start button or remote control. It is also provides so much more flexibility with the ability to use both gas and propane. Although heavy like all generators this size, it is fairly easy to move with the large handle and solid plastic wheels. Would definitely recommend the WGen9500DF for powering the whole house during a power outage having just tested its capabilities by turning off the main breaker and implementing the interlock switch.

Review from westinghouse.com
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Jul 5, 2022
Reviewer name: Happy customer.
5 out of 5 stars
5 out of 5 stars review

Powerful performance

I'm very happy with this purchase. I have used it twice so far and its has powered everything we needed. I like the dual fuel option. Its somewhat noisy but I knew that from other reviews. I had a small issue with the automatic choke, and the customer support was great and help straighten out. Great performance and support at a reasonable price.

Review from westinghouse.com
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Aug 29, 2021
Reviewer name: susan12
5 out of 5 stars
5 out of 5 stars review

Stout Generator

Generator ordered 8/21, arrived 8/24. Box was a little torn at the corner but did not affect the generator that was well protected. I have not yet started it up since we still have some electrical to do. Will update this review if I encounter any problems.

Review from westinghouse.com
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Jul 27, 2023
Reviewer name: Fred73
5 out of 5 stars
5 out of 5 stars review

Worked Great

The unit arrived in great condition with no damage. Assembled it using instructions with no problems. Added the supplied oil. Added gas and it started right up using the key fob. Tried the panel start button as well as the pull cord. All worked. Attached multiple power tools to the outlets and everything worked fine. No problem with the load. Have not tried the 220v output yet as I have no tools that use it. I did measure the 220v output and it was alive. I attached a propane cylinder to it and it started right up with that. Everything appears to work fine, just as advertised. Good product!

Review from westinghouse.com
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Jun 5, 2021
Reviewer name: bassman5119
5 out of 5 stars
5 out of 5 stars review

BEST BANG FOR THE BUCK ON THE MARKET!!!

Picked up from the store, took it home, assembled quickly, hooked up a propane bottle and hit the remote. Fired right up!! Even forgot to choke it, but it fired right up. The only downside is, I had to go buy a quart of oil to top it off, no big deal. The oil that came with it is not quite enough.

Review from westinghouse.com
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Oct 14, 2024
Reviewer name: CH56
5 out of 5 stars
5 out of 5 stars review

Great Features Easy Operation

I bought this generation after a power outage recently. The generator appears well built and is extremely easy to operate and start. The push start and included fob is great which my wife really likes. I compared several other bands and settled on the 9500 Westing house based on features and price.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100