The generator was ordered on Dec 7 with a guaranteed delivery of Dec 21, it was delivered on Dec 18.....AWESOME!!! Upon inspecting the box, I was surprised to learn that the only tool I needed was a boxcutter. When I opened the box and Inspected the contents, I learned that I would need a wrench to install the two legs. The wrench needed was part of the contents and it is an actual wrench that I will keep in my tool box, it is not one of those junk stamped pieces of sheet metal that you normally get. The assembly is simple and the instruction sheet is easy to follow and does not leave out any necessary details. There is a funnel supplied that I really appreciate; it makes the oil installation virtually drip free. Initial start up did not go as smoothly as unpacking and assembly. The generator would not start on either push button or remote start. It would go through the starting process but would not start. When I did a manual start (it started with one pull) I learned that the breather hose was blocking the full travel of the choke lever. I adjusted the position of the hose to allow full travel and the auto start function cranked the generator as designed. Overall, I am very pleased with this purchase.

Unit was competitively priced, it arrived earlier than expected, it was packaged properly for transport. The assembly of the unit was very easy. The unit started on the first try. Extremely happy with the purchase. In these trying times I want my family to be safe in any storms or power outages. A dedicated unit has an issue and the service tech comes to you, if a portable has an issue you can take it to be serviced. JJW

Replaced my 14 year old generator (not a Westinghouse) with this Westinghouse. I was so impressed by all the features that were not on my old generator. I liked the auto start, propane/gasoline feature, CO detector, and straightforward instructions. I believe the manual covered any questions I may have....this means alot when you're older!

The setup was easy and could be done by one person. The oil fill spills over, so fill it SLOWLY. It took another 1/4 quart to get it to the middle of the dipstick. It started on the 4th try, and the start button provides 3 attempts automatically. Nice feature! Be aware the Key FOB is clipped on the pull starter. Can't give a higher review yet as we haven't connected it to the house. But I know WH has the best products, as my Pressure Washer performed flawlessly this past summer.

I purchased the Westinghouse WGen9500DF after many, many hours of research and review searching. I am beyond glad I did. This thing is an absolute dream! Couldn't ask for a more robust, well built, well thought out/ engineered portable generator. Right out of the box you get the required engine oil, and tools needed for assembly and maintenance. The dual fuel ability is flawless. We use propane for home heating so having the ability to utilize our already 300 gallons at any given time made this purchase a no brainer. Electric auto start and A REMOTE CONTROL! What!! How cool is that! And at the price range these are listed at makes it a hard deal to pass up. Generator ran almost my entire 3500 sq ft home including central air, garage door openers, 24 cu ft chest freezer, 60 gallon hot water heater, well pump, refrigerator, all first and second floor lighting and most importantly the coffee maker for around 8-10 hrs on a tank of fuel. I would highly recommend this generator to anyone in the market needing dual fuel and a 12500 kw generator.

I bought this a little over a month ago and already had a chance to use it. This thing is so well-built and the features are phenomenal. It’s the easiest generator I’ve ever used with regards to starting it as the key fob is so convenient. I was able to run All the important items in my house when the power went out and probably still could have turned a few more on. This machine is a beast and I would highly recommend. The handles and wheels make it very easy to move around despite how heavy the generator really is.

I bought this generator because of the power that it provides as well as the dual fuel features. I am very impressed with how easy the generator is to operate. I like that the user can switch between fuel sources while the generator is running. The remote start and electric start are very nice features as well. So far I have about 7 hours of run time on the generator and have not been disappointed 1 minute. Everything that I have thrown at it for power has been a non-issue. I love the generator so much that I recommended it to my best friend and he bought the same one last week.

I bought this a week ago. I Thought it would have to be returned. After putting wheels on , oil , gas , tried to start it several times and would not start. I did all the steps and nothing. Tried to take out spark plugs as recommended it would not come out. But that was due to the cheap nothing tool that came with it. Used a craftsman spark plug wrench came right put back in started right up. Run great. I think it will be a good purchase. Haven’t put load on it yet will do another review after I have it connected to the house. In the process of installing a soft start my home ac. It should run the whole house. I did try propane also ran smoother then gas.

I bought this 2 months ago and had to use it yesterday during a 12 hour power outage. It was easy to assemble and operate, with straight forward instructions and simple control panel. On a full tank, it ran over 8 hours straight and powered most of the essential electronics in our house, including 5 space heaters, lamps, fridges, TVs, and the internet. It worked flawlessly.

I bought this due to numerous storm power outages. I like the idea of it being a dual fuel generator, electric/remote start and easily moveable due to wheels and a handlebar. This should power up my entire house and is portable enough to take on our camping trips.