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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,581-5,590 of 25,584 reviews
Jan 20, 2022
RoninRichmond
5 out of 5 stars review

Excellent out of the box

After thorough search of available generators, I bought this one based on very favorable reviews. It has all the features that I need, particularly the dual fuel capability to run on propane or gasoline. It has up to 12,000 watt capacity and 4 outlets for 120 volt/20 amp and one for 120/240 - 30 amp and one for 120/240 - 50 amp which can feed back into the breaker panel to power a lot of the house. The remote fob start and the push start are alternatives to pulling the handle. The unit comes with a trickle charger to maintain battery readiness. One necessary item will be a shelter or supported cover to allow the generator to operate in rain or snow, since the manual states that it should not get wet when running. It has an ergonomic handle attached to make wheeling the unit a lot easier. A necessary item considering its size and weight. It is a substantial unit, weighing 200 lbs and requires a little heavy lifting to put on the wheels and support feet. The surrounding frame is metal as are most of the components, which appear very sturdy. I just received it today and will see how it performs during a power outage or need for remote electric service. Based on other reviews, I anticipate that it will perform well.

Review from westinghouse.com
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Oct 24, 2024
MarvinMartian
5 out of 5 stars review

Power Outage Insurance Policy

We lost power for a week after Helene came through. I borrowed a generator from my parents and think they bought it sometime in the 1800’s. It ran ok, but didn’t have a lot of power; just enough for the fridge and freezer and that’s about it. It was coughing and sputtering like it wanted to send us back into the stone ages. After a LOT of research, over 25k reviews with a 4.9 out of 5 rating helped me choose this dual fuel generator and a transfer switch. The quality is great and I like the features. The push button start and remote will make it easier for my wife to use this as she had a little difficulty starting the one we borrowed. Now we will be ready for the next time the power goes out, and my family will be safe.

Review from westinghouse.com
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Aug 1, 2024
NewownerZ
5 out of 5 stars review

WGen9500dfc

Purchased the generator last month. Arrived in about 10 days. Packaging was excellent - shipper did a great job - no knocks or dings in the box. Contents were tight in the box and easy to open. Easy to put together. Took me maybe 10 minutes to put on the two wheels and supports. Test run went well and the generator is pretty quiet. Overall I am very satisfied so far

Review from westinghouse.com
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Dec 30, 2024
MsMac
5 out of 5 stars review

Great Generator!

While quite heavy, the generator was easy to set up. Starts on first try, and can run quite a bit! I am using propane, and hopefully it will last a bit longer than gasoline. I was unable to find set up video on Westinghouse's website, but there are plenty on YouTube.

Review from westinghouse.com
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Jul 27, 2021
CG5703
5 out of 5 stars review

Great value

Easy assembly, clear directions, on-time delivery, started on first crank. $250 cheaper than Duromax ordered at same time, and MUCH easier assembly and startup directions. Everything is better on the Wgen, even the handles. Powers whole house except a/c. Be aware that professional set up of interlock switch costs almost as much as the generator itself.

Review from westinghouse.com
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May 5, 2022
Shawn122
5 out of 5 stars review

Excellent Product!

I just bought this generator after trying to decide between this one and the DuroMax XP12000EH. I eventually made the choice on the Westinghouse because I know two people that own them. They haven't had any issues with theirs yet. I haven't hooked mine to the house but did start it up and tried some power tools on it. It started right up and it works. It is not as loud as I thought it would be. My older and a lot smaller generator is actually louder than this one. So far I'm happy with the purchase.

Review from westinghouse.com
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Sep 14, 2021
Anonymous
5 out of 5 stars review

Westinghouse Generator

I brought this generator a month ago and just open it today because the power went out and I build me my own generator breaker panel box with a rv plug, I have to say that this generator have a lot of power and really get the job done. I will recommend this product to everybody its one of the best I ever had you cant go wrong with it I promise and the price is a good price

Review from westinghouse.com
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Sep 28, 2024
Scott38
5 out of 5 stars review

Westinghouse generator

Just unboxed our new Westinghouse generator we couldn't be happier has several great features between the remote start and ability to use alternative fuels ( duel fuel) love the idea we can use gas or propane. Start up and assembly was super easy and the manuals we super easy to read and understand..not some others where you feel lost when you read them ...thanks Westinghouse for making this purchase worth the money.

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Nov 15, 2020
Rabbit51
5 out of 5 stars review

Great piece of equipment

Got it home, got the wheels and legs on with no problem, charged the battery overnight, gassed it up and cranked it. Powered on my six circuit transfer switch box and ran for several hours. Easier to move than anticipated, and no problems at all. Ready for the next power outage.

Review from westinghouse.com
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Mar 20, 2024
ChrisVZ
5 out of 5 stars review

Easy for me to handle

I will not have to worry about a power outage in the future. This generator can power my whole house. The installer gave me all the instructions step by step to start the generator if I need it. This is such a relief to me. Love the key fob for starting!

Review from westinghouse.com
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