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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 5,221-5,230 of 25,584 reviews
Sep 23, 2020
T-Bone94
5 out of 5 stars review

Best Bang for the Buck

I recently bought this after hurricane Laura because of how long we were without power. I did my research and I think you are getting a lot for your money with this generator. This company has been around for several years, so they have to be doing something right. Hopefully next time we are without power, my family and I will be ready!

Review from westinghouse.com
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Aug 8, 2024
Flori_Dan
5 out of 5 stars review

Great features, easy assembly

The builder of our home pre-installed an exterior access point for generators to connect to the power main. I wanted a portable generator with enough power to power most, if not all, of the house. I chose this model because of its 50 amp output and dual fuel capability. The assembly instructions were very easy to follow, in well-written English. Assembly, by myself, took less than a half hour.

Review from westinghouse.com
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Jan 4, 2024
Red1974
3 out of 5 stars review

does not start well. battery DOA. good power

The battery was DOA and will not charge and not hold a charge. Once its started its good but not the easiest to start with the pull cord. Very frustrating as my dad is 80 and not able to use the remote start or the push button. We need to ask the neighbor to start it for him. Once running, it has lots of power. Hope WH will help with the batt issue

Review from westinghouse.com
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reply from Zach

Hello, thank you for your purchase and for following up with us on this! We are deeply sorry for your initial experience with us and the unit. We will reach back out to you this week to ensure you get the help you need! Thank you, Zach - Westinghouse

Apr 11, 2021
JimRobNac
5 out of 5 stars review

Great Workmanship

I purchased this generator on March 28, 2021 and it was delivered on April 9, 2021. Considering my order involved LTL shipping via truck from Ohio (I'm in Texas) that wasn't too bad. Today I finished setting it up and ran it using both Propane and Gasoline. The remote electric start is simply incredible. This is my 2nd generator. The first one I bought from one of the big box retailers and the engine had t be replaced after only about 50 hours of use. This Westinghouse unit is so far superior to that other one, I can't even believe the difference. I'm not looking forward to another emergency situation where we have to use a generator again... but I am so much more confident now that I have this Westinghouse unit. LOVE IT!!

Review from westinghouse.com
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May 15, 2025
Kcwise
5 out of 5 stars review

Great Generator, great price

Bought this a week ago and the rain finally quit to try it out. Starts great, runs great and runs my whole house when I need it know, and probably will. Where I am the main power goes out on a regular basis, but now I won’t have to worry with my new generator!

Review from westinghouse.com
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Aug 22, 2021
Bob B
5 out of 5 stars review

Would Purchase again

It come complete with everything, Well documented manual, Oil, Funnel, Wrench for spark plug. Easy assembly had together in 15 minutes. Put gas in it and it started right up. I like the key fob that you can start and shut down from fob and you don't need to be insight of the generator. Also I like how quite it is. My son was over and now he is buying one for his house.

Review from westinghouse.com
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Feb 7, 2022
Airwatcher
5 out of 5 stars review

No more worries!

We recently moved to a rural area and have been experiencing power outages on a fairly regular basis. They generally don't last more than a couple hours or so, but during below zero temps even a couple hours is a concern. Having a generator became a priority, and after some research the 9500 seemed a no-brainer. Fortunately the previous owner had wired for a generator, so all we had to do was plug it in. Within a couple weeks of installation the power went down, and mere minutes later we were back up and all was well. It's a great feeling knowing that if, for whatever reason, we lose power that we'll have it back on in moments and this 9500 will provide as much power as we need without a problem. One note: If it's cold out you'll have to manually move the chock to its fully closed position. It wasn't that cold (probably well above freezing) the first time I hooked it up for a test, and I assumed, since it was relatively mild out, that the automatic choke would set itself to start the engine. I made several attempts to start the generator without success and then remember a note about setting the chock manually. I set it, and the generator fired immediately. I seriously doubt one could do better than this generator in its class, especially for the price. We couldn't be happier with it.

Review from westinghouse.com
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Sep 29, 2022
kenn/jenn
5 out of 5 stars review

Sweet Generator

My wife and I decided to bite the bullet and purchase a generator, as we have gone through prolonged power outages the past few years. After a great deal of research, we decided on the Westinghouse WGen9500DF. It has all the power we would need and also has outstanding features. The remote start is a great addition that my wife especially likes. This model also had outstanding reviews from other users. The wheels are large and were easy to put on. It is a bit heavy, but the large wheels and transport handle make it easy to move from one location to another. Of course, we hope we never need to use it, but we are glad for the peace of mind in case we do.

Review from westinghouse.com
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Jun 30, 2020
cgorman01
5 out of 5 stars review

Quiet and Powerful

Purchasing a generator is quite a learning experience if you don't know much. The generator was the easy part, I knew I wanted dual fuel and something that can run the major items in my home. This generator was a great fit. I had it up and running in about 30 min with gas. I will update the post when I can test with the propane.

Review from westinghouse.com
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Aug 6, 2021
Scar
5 out of 5 stars review

Just as Ordered!

Did reviews and ordered this unit 5 days ago. Arrived this morning with two helpful and happy delivery men into my garage. Followed quick set up directions for putting wheels on, adding fuel and oil - 10 minutes max. Hooked up propane line and tank then added gasoline to tank. Turned over a few times but would not start on gas…(duh) I forgot to choke on initial gas start up - moved choke to full choke and unit fired right away . Turned off choke and unit remained running - let run on gas for 5 minutes then toggled fuel switch to propane, switch went well and continued to run on propane for 5 additional minutes. Everything was as advertised. Have not hooked to house yet but expect no issues as everything so far worked or was included remote key fob worked, oil funnel, assembly tools, wheels and propane line. Thank you Westinghouse!

Review from westinghouse.com
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