Just bought the unit and had some hidden damage. Not sure if it will effect operation of the unit. Did call their support line and they advised a representative would call me back. Never did get a callback from Customer Service. Not a good sign for future questions. Overall quality and operational instructions seem very good. Seems like a well built machine. Would buy this unit again.

We have frequent power outages and needed a good solution. This Westinghouse was recommended by my electrician. He put in a transfer switch for me at my main and it powers up my whole house. The propane option is great and what I use, no need to worry about fuel stabilizer and starts in seconds every time! One of my neighbors just did the same thing after seeing mine and is also very pleased.

This runs fine on propane. I suggest getting a metal tub to put the propane tank in so that it can be partly submerged in water to keep the temperature and pressure up. My 40 gal tank got too cold after a couple of hours. It’s about as loud as like a gas lawnmower, quiet end of that. The only flaw is that the electrical power seems dirty - my UPS for the computer won’t recharge from it, and even the fancy digital washing machine keeps turning on and off like there’s an outage every few seconds.

Although I have not had an outage that required us to use the generator yet compared to other options I considered this product offers a good combination of features at a competitive price. The unit was well packaged and included all the items needed to get the unit ready for service. Assembly was limited and simple. Product instructions were clearly written. The unit started readily and was able to power our central HVAC unit with ease simultaneously with a few other critical service items.

I had been wanting a dual fuel generator for a while and decided to upgrade from our old gas one. Man, am I glad we did. I absolutely love this thing. It has all the power I need for the house and I really love the remote start feature. I would highly recommend to anyone that if they were looking to get a generator, to buy this one.

Delivered in good shape in the box on a pallet. Easy setup to get it ready to use. Put the whole quart of oil in it that came with it. I may have missed it, but I couldn't find the oil capacity spec to double check how much oil I was supposed to use of the quart, but it seemed to take the whole thing. I will check the level again before next use. Hooked up the battery, put gas to it, and it started right up beautifully with the push button. Let it run 20-25 minutes unloaded to let the engine start to break itself in. Don't have any feedback on using it yet, but I am really curious to see if it can carry my well. My other ETQ 5500/6250 generator could not cycle my well, even when only the well circuit was on, so that is why I upgraded to this one that was nearly twice the size of the old one. We will see, so more to follow.

I am so happy I got this, much needed. it has dual fuel just the right power to run whatever I want in my home, and on the go! I live in a small town which control their power and it glitches and isn't very good out here, this really helps! hope to get off the grid soon

Purchased this from a local electrician to rely upon during power outages. Electric start Panel has failed - light does not come on despite charged battery, button doesn't work. Westinghouse says my electrician is not an authorized reseller and therefore I have no warranty claim. I have no faith in Westinghouse as a company now as they don't stand by their product, they just try to worm out of supporting it. Disgusted.

I purchased this product to operate my food tent and I am totally impressed with the features of this unit. I love having the capability to run this unit with gas or propane. It allows ne to run the generator much longer. I especially love the remote start and easy to follow directions. Not too loud either!

After the winter storm in Texas Feb 2021 I will not go without power again!! Not in the winter or the summer. I chose Westinghouse because of the advice of neighbors and friends. I also did some research. The Duel Fuel option is an added bonus. Love it but hope I do not have to use this.