I bought this generator in November. Everything received in great shape. Just now got the electrical work done to hook it up to my house. Everything seems to operate correctly. Ready for the next power outage whether it is this Winter or in the Spring!

I previously purchased the Igen 4500 about 4 years ago and it was a great purchase. I used it for refrigerator and freezer after being hit by a tornado. I purchased the 9500 to run my house with a 50 amp breaker, and sure I will have to turn off large wattage things but no cords running through out my house.

The generator was very easy to set up and worked in both gasoline and propane modes. The remote and electric starts makes starting it a breeze. Would give it 5 but haven't hooked it up to the house yet but anticipating the unit will provide the power it promises.

Just got the generator today, unboxed it done the simple assembly. Put the included 1.1 liter of oil in it, and it doesn't fill it up to the hash marks, just over the bottom knob on the dipstick, not sure what's up with that. I attached the propane tank and it started right up, seemed to run good and the digital gage showed good power. Now the problem. I shut it off, went to restart it and the starter drive kicked out and the starter set and ran without turning the engine over. Had to shut the switch off to get it the starter shut off. Tried it again 2 more times, and it did the same thing. On the try after that the starter stayed engaged and started the engine. I will contact customer service and see what happens. I was looking forward to this generator and I think it will be a good one once this gets sorted out.

I bought this generator to replace a smaller 5500 watt. I needed something that would run my whole house with a 3 ton Air Conditioner. I was extremely impressed. Ran my large appliances with little effort. Even on propane I could run most things I needed. Also surprised how quiet it was with only a small load. I'm definitely satisfied with my purchase.

Bought this about a month ago and needed to use it for the first time last night. Went to put it together (wheels and feet) and found out the thumb knob on the propane. So, gotta replace that but it ran fine all night while needed. Remote shutoff was EXCELLENT at 2 am this morning when power came back on.

Just unpacked this unit today. I am very pleased with everything Ive seen so far! Packed VERY well! extremely easy assembly! Looks to very well built. Even has a nice tool pouch for the included tools. Was happy to find a quart of oil and small funnel included. Bought this unit due to high reviews, wattage rating ( house back up ), and the dual fuel ability. So far super happy with this unit!

I bought this generator in anticipation of the upcoming winter freeze season. As a first time generator owner, I enjoyed that it was shipped cleanly and simple to put together. The documentation is well written and easy to understand even for a newbie like me. I love the ability to use propane as a fuel source since I use propane more than gas around my house. My only complaint would be that it came with conventional oil as opposed to synthetic oil. That isn't enough to knock it down a star however.

This portable generator arrived in good condition. It was easy to set up to run. The instructions were pretty clear. I did not have any issues with them. The unit is pretty heavy but once the wheels are installed it is easy to move around. I fired it up for the first time with out any issue. I used the included remote while standing next to the generator. It attempted to start initially but didn't and and then tried again on it's own and fired right up. I believe that it normal since there was no propane in the system. I did as mentioned run it on propane. I'll add my experience when I use gas. While it was running, I connected and used a corded electric chain saw with no problems. I'll update this review in a few months.

Bought this generator after loosing power 3 times in 2 months and couldn't be happier with this product. The generator runs well on both propane and gas(ethanol free recommended) and the switch is nothing more than a flip of the switch. Doesn't bog down under standard load and not excessively loud. Would definitely recommend for someone who wants the versatility of the dual fuel.