I recently purchased this for multiple uses but mainly for a backup for my home. I decided on this particular one because of the dual fuel, ease of starting and compact size for its output. It will be easy for my wife to use if I’m out of town working and the power goes out. I have only used it once so far but am very pleased with the purchase.

I bought this WGen9500 in preparation for times of unpredictable power outages back in August 2023. I just unboxed this product and my first response was WHOOOAH!!! The features and convenience of this insane. I could not have invested my money in anything better than this. I am already looking into purchasing another WGen9500. Two is always better than one!!! Overall outstanding product!!!

A solid quality product at a great price. Out of the box it was simple to set up and it comes with everything you need like oil and a trickle charger for the battery. I love how this is a duel fuel model so I can hook up a LPG tank (it also comes the necessary hose hookup and regulator) and not worry about gasoline degradation if storing for a long time. The operation is also straight forward and easy to understand. I am also happy with the high capacity and max start which allows me to keep multiple fridge/freezer hooked up in case of a black out, my stored meats will not spoil.

This is my second generator. I love the product bbut I had a problem that would be easy for you to address. The regulator/hose supplied attaches easily to 20 and 40 lb tanks. However it does not connect to a 100 lb cylinder. I found this out only after buying and filling two 100 lb tanks. I have ordered two adapters to fit the regulator hose you provided, but I will not recieve those until mid-July. It would have been so much easier if you had provided an adaptor to fit either 20# or 100# tanks.

I bought this model generator June 2024 and it didn't work as designed with the ST switch that should have auto-started the unit. They kept sending untested replacement parts, and even replaced the entire unit with the one I currently have. That didn't work either, and the replacement control panel they sent the warranty center didn't work either. Finally, they sent a test module that did work. They weren't responsive to my concerns and did not to expedite the repair with tested, working replacement parts.

I bought this generator three weeks ago. Very easy to setup (wheels and feet), only took about 5 minutes. I went down to my local hardware store and filled up my propane tank, added the oil, hooked the tank up to the generator, checked for leaks (safety), pushed the start button and it kicked-off immediately. Engine sounds very smooth, and isn't too loud.

I just bought this and I am glad I did. It has all the features to easily work with a home transfer switch, smart transfer switch, dual fuel, back-up pull start, and remote start. It is always good to have options. You never know what situation you may be in.

We've been looking for a generator and decided this would be the best one for us. We got a great deal and when our electrician came to set up the generator hook up for us was very impressed as the generator we had bought and the price we had got it for. This powered right up and will serve us well the next time we loose power.

I needed a generator after my power went out for multiple days. Never again will I have to throw out all of the food in my fridge or have to relocate my whole family to the in-laws while everything was getting sorted out. This generator was easy to set up and the controls are super easy. Not sure how my generator has a remote start, but it is pretty cool! I can power my whole house, no problem.

I'm very happy with my generator, arrived in good condition, with all manuals and accessories. To remove the generator, I cut along the bottom of the box on all 4 sides and lifted straight up. After connecting the two halves of the battery cables together, adding oil and the propane cable to the tank, it was ready to start. Turn the knob to propane, engine control switch to run and used the remote start (already programmed). It started on the 2nd attempt. Let it run for 5 min and turned off the propane as recommended. My electrician commented it wasn't as loud as he expected. Not very noticeable from inside my house either. When I tried to connect the 50 amp cable I purchased separately (Conntek 15306), this was problematic since the elbow connector was blocked by the wheel. I uploaded a photo showing the issue. I was forced to prop up the frame on a modified 2x4 and remove the wheel. With the cable connected to the generator, I connected the other end to my home power inlet. Started up the generator, turned on the main breaker and turned all the switches on my transfer switch from utility to generator. Forgot to mention I also needed to connect a ground cable to the frame which was recommended by my electrican. The 9500DF powered 10 circuits with power to spare. I was instructed to be careful running more than two appliances at the same time and watch the meter on my transfer switch to ensure both sides (5+5) were somewhat balanced. Other than the the issue with the wheel, which can probably be avoided by choosing a different type of cable connector, this is a 5 star product that I can rely on in an emergency. I would recommend getting a 2 stage propane regulator cable so you can swap out the empty tank without turning off the generator.