Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
26K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,116)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

Member photos

  • +108 images
Sort by |
Showing 4,931-4,940 of 25,815 reviews
Oct 2, 2023
Reviewer name: Niedermeyer
2 out of 5 stars
2 out of 5 stars review

Wheel location and size interfere 50A outlet.

I bought this a month ago for its dual fuel use and for its 50A capacity, to use for my home during power outages. It ran well on first start. Manual and directions are good. Yet I am very disappointed. I got my 4-prong 50A cord today and it is impossible to plug it into the receptacle. A standard, thick, low gauge 50A line will not bend sufficiently near the receptacle to fit into it simply because the wheel size and location do not provide enough room. This is a design flaw on the generator. All 50A cords are of the same gauge. Smaller wheels will not solve it either, because then the generator frame will be tilted. I am very disappointed.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Zach

Hello, thank you for your feedback, I have passed it along to our product development team to ensure we are providing the best products we can! We appreciate your feedback and if there is anything we can do to make things right please let us know at 1-855-944-3571 or support@wpowereq.com and we will do our best to help you! Thank you, Zach - Westinghouse

Mar 20, 2025
Reviewer name: MarkMXZ
5 out of 5 stars
5 out of 5 stars review

Does it all! Works perfectly for my needs

I had my previous generator for about 10 years. Did an extensive amount of research to find a replacement. After looking at numerous generators that would fit my needs I found this one to be the best value. It works perfectly and the electric start is a Bonus!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 14, 2021
Reviewer name: Bill7840
5 out of 5 stars
5 out of 5 stars review

Good features, Love the way it starts and runs

Haven’t had to use it yet for an emergency but starts and runs easily. Also handle attached makes it easy to move. Haven’t run it on propane yet but the instructions are simple enough and should be an easy switch. I plan to hook it to a disconnect on the house to power essential appliances and a few lights during a power outage.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 8, 2021
Reviewer name: Ruben212
5 out of 5 stars
5 out of 5 stars review

Great Generator!

I bought this item as a power backup to our home. The instructions were easy to follow in putting together and how to use. The item works great. I now have confidence that my family and I are ready if we experience the same power outages we suffered through during the early 2021 winter storm that we had in Texas.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 22, 2024
Reviewer name: Tom How
5 out of 5 stars
5 out of 5 stars review

Nice generator

I bought this unit after my 10 year old machine died. My fault on that one though. Forgot to check the oil. :-( This Westinghouse has plenty of power to run most of my house during power outages, which are not uncommon here is Maine. Love the electric start and also the remote start! Just got to remember to check the oil!! I'm happy with my purchase.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 29, 2021
Reviewer name: Esalon
5 out of 5 stars
5 out of 5 stars review

Great features!

Bought the Wgen9500DF to replace an old pull start generator. Love the electric start and being able to run on propane. Eay set up, started easy. Actually looking forward to my next power outage! 3 year warrenty a plus. Looked at alot of other generators, so glad I chose this one.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 1, 2022
Reviewer name: BobH61
5 out of 5 stars
5 out of 5 stars review

Very Well made and has everything I need

This generator comes with everything you need and work well powering my house through a Transfer Switch. Wish I would have bought this years ago. The ability to setup the generator, and then start it via Fob, further separates this generator from others I considered. Great Buy.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 20, 2021
Reviewer name: TNRonin
5 out of 5 stars
5 out of 5 stars review

Upgraded from a smaller Westinghouse generator

I upgraded from a smaller Westinghouse generator after we weathered the winter of 2020 in the ice storm. Wife was sold! We got this because it had the remote start and had more voltage just to help us out. We don't have a large house, we have a two and a half ton AC which it powers handily. Just be aware that it will not handle resistant heat from a heat pump. Will not handle an electric water heater. Not many generators will and certainly not in combination. We piped in natural gas and that feeds the generator and the gas water heater. So it's the best of two worlds. Westinghouse has a great reputation and I have not seen anybody complain about them. I did power the house AC during the summer along with various items I would use normally with no issues. It did struggle with the dryer, but again that's to be expected under the circumstances. Just be aware of the limitations of your generator and you should be good. I wholeheartedly recommend this generator, and my best friend bought one based on my recommendation and what he has seen us do with the generator. That is a pretty good statement about the generator.

Helpful?3OEDIAF4FDP313589459100
Aug 30, 2020
Reviewer name: Tom52
4 out of 5 stars
4 out of 5 stars review

Power outage use

Bought it a month ago and set it up with house plug and 50 amp cable to run our well and major house needs. Just a week later we lost our power as a result of the big lightning storm in California. Worked fine. Only complaint so far is that the 50 amp outlet on the unit is too close to the wheel. The only plug and cord we could find has a 90 degree angle and we had to take off the wheel. The Westinghouse 50 amp cable was out of stock at the time we ordered the unit.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 12, 2024
Reviewer name: TEricL
5 out of 5 stars
5 out of 5 stars review

SAVED THE DAY!!!!!!!

After three hurricanes w multiple days without power, I had to get a generator. This model was a great value and met our power requirements during our last storm (MILTON24). We came home to a dark house. The generator started easily and got us back running with no loss of food in the refrigerators. Additionally I recommend setting yourself up to just plug it into your power panel and run the whole house (110V systems only)

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100