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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 4,861-4,870 of 25,688 reviews
May 7, 2023
Daniel Fedko
1 out of 5 stars
1 out of 5 stars review

Got and it will not run

I bought it in 5-19-2021. Got it out of the box and set it up. Should have tried to run it a year later I lost power and tried to use it and it would not start, would not even fire. With my health failing I never got around to doing anything with it. Now I’m trying to find a service provider to look at why it will not run. I still think it is a good generator and I’m just having a minor problem I hope.

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Jun 8, 2024
TA3600
5 out of 5 stars
5 out of 5 stars review

Great Generator

I Just bought the 9500 duel fuel generator and I am so pleased with this purchase. The Generator has electric start. It came with a battery and a battery charger. The assembly was easy . It comes with oil and a wheel kit. I put the oil in fueled up and push the start button and it runs. That easy! It’s price right too. Much lower than comparable generators. Great product guys.👍

Review from westinghouse.com
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Feb 27, 2021
TheCoffeeMan
5 out of 5 stars
5 out of 5 stars review

Well-Built, User Friendly, and Amazing Features

With the winter storm in Texas, I immediately did research on buying a portable generator for the house. One of the top generators (and at an awesome price) was this one here. Having received it and setting it up, I must say it's features are slick and exceeded my expectations on what a generator would have. The dual fuel feature is useful, and the electric start along with a remote switch is truly impressive. For someone who has never used a generator before, I was glad that this was an easy setup and that the instructions as well as maintenance are simple and easy to follow. Westinghouse has definitely left an impression on me and I look forward to using this product for any emergency as well as buying any other products.

Review from westinghouse.com
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Apr 6, 2025
Fletcher4
5 out of 5 stars
5 out of 5 stars review

A product you can count on

I purchased this product in a pinch. An ice storm knocked our power out and we were told it would be 5+ days to get back. I’m happy to say this thing helped us tremendously through a pretty nasty natural disaster. It ran for almost 6 days straight; stopping only to re-fuel and change the oil. I’d highly recommend to anyone as a quality product.

Review from westinghouse.com
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Jul 9, 2023
JanetB
4 out of 5 stars
4 out of 5 stars review

Great for Seniors

We haven't needed to use this generator yet but really needed it during last years hurricane Ian. Neither my husband nor I had the physical strength to start our old generator with the pull rope. Unfortunately we were without power for a day without a generator. We decided that we wanted something that, with a push of a button would start up. This led me to the Westinghouse brand generators. We were pleasantly surprised to find not only a push button start generator but this also came with a remote control!! This is a blessing for us who are nearing 70 years of age. We also chose the model that is also a dual fueled model....propane and/or gas. Usually during a hurricane, it's difficult to find gasoline so we thought we'd like the option to use whatever is available after a hurricane.

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Dec 16, 2021
Hammer1988
5 out of 5 stars
5 out of 5 stars review

Packed with features at a very reasonable price.

Don't until there is an emergency to get prepared. NOW is the time to prepare! This unit will help keep my family safe and comfortable during emergency power outages. It is powered by either gasoline or propane. Gasoline has about a 1 year shelf life. Propane is virtually unlimited in life. Flexibility is very important!

Review from westinghouse.com
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Dec 24, 2021
hank51
5 out of 5 stars
5 out of 5 stars review

Very well equipped

I ordered a whole House generator in April and it hasn't arrived yet. Going into winter, I decided to get a portable for emergencies. With all the power on this unit, I wish I hadn't bought the whole house unit. This will handle all of my needs at a fraction of the price.

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Jun 11, 2024
Minner
4 out of 5 stars
4 out of 5 stars review

Reliable and Simple to use

We bought this generator 3 weeks ago for a backup to the genarator we already have after we were without electricity for 3 days and realized a 2nd generator was needed. We were impressed with the remote start and the easy assembly and simple instructions. We had it from box to running in less than 10 minutes

Review from westinghouse.com
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Sep 24, 2022
K. Hueston
5 out of 5 stars
5 out of 5 stars review

Great features for a novice like me

I bought this to supplement my home electricity for my wife. She has a medical condition that requires her to have A/C at all times. This model is perfect for someone who has never done this before. It has many features that make it simple. I am so happy to have this electricity backup.

Review from westinghouse.com
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Jul 24, 2024
Greg H.
5 out of 5 stars
5 out of 5 stars review

Great Generator My 2nd one

This is my 2nd one. I loaned my old one out after the storm to a friend in Galveston. It ran my entire 2400 Sq Ft. home w/5 ton a/c/ after hurrican Beryl. I know of at least 5 people that have seen mine and purchased them prior to the storm. Now all most everyone on my block has ordered one. Do not wait till you need one and the power is out. Buy it and know how to operate it before you need it. Otherwise you will be in the dark.

Review from westinghouse.com
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