Bought this unit to serve as a backup to our rural mountain house. Right out of the box, with less than 5 minutes assembly time, I connected it to a fuel source and it started right up! Time will tell, but with the Westinghouse name, I have all the confidence that it will serve our needs with ease.

Easy set up. Came a little later than the original shipping date and I was angry about that. Overall I'm satisfied with the product. I am currently in the break in stage with it and getting it registered for warranty. I have tried both the propane and gas at this time to be sure they would work. I would recommend buying this product unless you need it immediately. Don't buy this product if you are in a hurry for it.

I purchased this unit as a portable backup generator for my house. Just finished installing it. Nice unit. Minor quality issue however. I was unable to fully attach the feet to the unit due to a misalignment of the nut welded onto the frame. Not a major issue, just annoying. It fired up right away. I especially like the remote start feature. Can't say that I'm looking forward to using it because that means we have a power outage. Looking forward to using it for remote outdoor events.

Purchased this Sept. 2024. Living in Florida this is a must have generator. Being a duel fuel can give you ample time to keep your power on. This has all the features you would ever need. It was very easy to set up installing the wheels and stationary support feet. Added the oil and connected the battery and was ready to go. I installed a 50 amp inlet to the panel. I started it up plugged it into the 50 amp inlet and had power to everything I needed. I didn't try the ac unit. This unit comes with the best easy to understand manuals. Parts list and quick reference is also included. This seems like a top quality generator for the money,

I'm very happy with this purchase. I have used it twice so far and its has powered everything we needed. I like the dual fuel option. Its somewhat noisy but I knew that from other reviews. I had a small issue with the automatic choke, and the customer support was great and help straighten out. Great performance and support at a reasonable price.

From hurricanes to freezes, living in Texas requires a back-up power system. Bought the 9500 for it's power output and flexible fuel source. Was very pleased that it came complete from oil and wrenches to butane connection hose. No need to buy or modify anything. That's becoming very rare in a most products! Instructions are clear and helpful.

Just purchased and set up, directions were easy to follow which made it a snap. Even setting up the remote fob easy to do and everything worked from the first push of the button. I plugged in my shop vac and it didn't skip a beat, I then plugged in vac/shredder and vacuumed up the remaining fall leaves. We are currently renting so I won't be adding a transfer box until we are in our own home. Out of the box this is a great product, hopefully after some general use it will remain the same.

Purchased this as a partial home backup generator given the increasing frequency of storms knocking out power in our neighborhood. Now we can open the garage door, keep our security system and internet online, and keep our fridges running so our food doesn't spoil while waiting on the power to be restored. Stoked about this addition to our home and investment in our future. (Though truthfully, I hope it's rarely used!)

Gave my old unit to my daughter and decided to get what I really wanted, a dual fuel model. Read the reviews on the internet and concluded this was exactly what I was looking for. The power, ease of use, features and dependability are all top notch. Having extras like remote start, a built in hour meter/voltage meter/frequency meter are icing on the cake. Well packaged and everything included so it's ready to unbox and break in. The break in procedure is a little vague in the owners manual so I used the procedure that has served me well with my other small engines (30 minutes with no load then 1 hour at half load followed by an oil change). Did another 2 hours at half load and another oil change and then switched to full synthetic and the rings are seated and it's ready to go. It is loud and heavy but that's the price you pay for such a big unit.

In the middle of a 3 day power outage, we did searching and reviews and this was the best choice to power our house. We received it 2 weeks earlier than expected and it is amazing. We are troubleshooting ahead of time for when it will be needed for our small RV and hopefully never, but to power our house. The propane/gas feature is ideal and we are beyond ecstatic with our purchase! Ready to go!