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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,171-4,180 of 25,584 reviews
Feb 21, 2023
Power Station
5 out of 5 stars review

Home Generator

I purchased this generator to hook up to our home, as a power backup. I had previously installed a 30amp breaker and outlet, to use our sons generator, which is rotting away in our shed. His generator is very difficult to pull start and unreliable. According to my wife, there was no way she would be able to start it, should I be hurt or unavailable. This is a wonderful step up. What I Like: It is VERY easy to start. Has a large push button start that activates the engine immediately. Has a remote start Key FOB that worked from our windowless basement, 12 feet down and 25 feet away from the generator. (It is where our electric panel is located.) Outside Noise level is acceptable, no louder than a log splitter or mower. After putting a gallon of gas in I tried to start it. It cranked, however did not start. Added another gallon of gas and we were, Off to the Races. Started & Worked Perfect. I disconnected the 'Bonded Neutral," since we are plugging directly to the house, and the house circuit box is grounded. Comes with all the accessories needed to get up and running including a Battery Charger! Did require a little more oil than provided. Very pleased with this purchase. We have a large home; well pumps, sewer pumps, circulating pump for tap water, outdoor wood burning furnace with underfloor heating installed, which requires additional water pumps. And of course refrigerators, furnace fan and lighting.This generator can easily handle the load. I do not think we will be washing and drying clothes during a power outage, so I am not considering that option. The manual was very helpful. It depicts exactly how to 'unbond the neutral,' on the generator. Very smart to have included both a 30amp & 50amp plugin on the generator. I can use our existing 30 amp outlet. I have run 6 gauge wire and will be hooking up a 50amp outlet..

Review from westinghouse.com
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Jul 6, 2023
mcm607
5 out of 5 stars review

Perfect for us

Shipping was faster than expected. The delivery was flawless and the driver was very professional and great to work with. Awesome solid built unit. Start up was a breeze and I started it on propane. Have run it about an hour with lights hooked up to it no problem. The handle and wheels . Instructions are spot on for wheel assembly and start up. Cant ask for much better in a unit this size!!!Wish I had it sooner but now we have a good back up in the event of another power outage.

Review from westinghouse.com
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Dec 9, 2021
Tyseal
5 out of 5 stars review

Excellent Generator

Just received the Generator this week. After simple assembly and adding oil and gas it was ready to go. Powered unit up added a load after the unit warmed up and it worked like a charm. Features I liked about this unit is, 1. weather covers for recepticals,2.Battery charger,3.Easy to move around,4. Strudy fram,5. Remote start,6. Excellent instruction book.

Review from westinghouse.com
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Oct 26, 2024
Abbadabbadoo
5 out of 5 stars review

Love the features!

We just received our generator, more quickly than anticipated. It was packed extremely well and there were no dings on the box. All parts are accounted for. It's a beautiful machine, with great features, perfect for our needs in FL. We bought it after reading the reviews and got it at a great price, considering it was post Hurricane Milton. We are in the process of setting it up and getting it started. We will update if we encounter any issues or have any suggestions. We are really happy to have this!

Review from westinghouse.com
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Jun 1, 2021
SlackJack
5 out of 5 stars review

Power for the Price

I bought this generator 6 months ago, and it arrived by freight about 6 weeks later. It is a fairly hefty unit, but it has a great handle that helps give you the leverage you need to move it. Assembly from the box was pretty simple and mostly just involved the wheels and a couple connections. This unit puts out lots of power. It is a bit noisy, but that is to be expected. I've only run it with Propane, as I don't want gas sitting in the fuel tank while not in use. It runs well and is easy to start. I love that you can charge the battery even while it is still installed in the unit. It has plenty of connections, including a 50Amp port, which is what I use to connect it to my house. Given the power load capabilities, it can pretty much power my whole house (1500 Sq ft). The only possible improvemen I could imagine would be having the ability to switch between gas and propane on the fly (you have to shut off the generator to switch currently). But overall it is a fantastic unit, with exceptional power output for the price. It really isn't all that portable, so don't buy this as a camping unit. It is truly an emergency home power replacement, or maybe a larger job site power supply. And that's what it is made for. I'd highly recommend it.

Review from westinghouse.com
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Aug 14, 2021
Sam Halcomb
4 out of 5 stars review

Powerful generator

It’s powerful enough to run the air conditioner during the power outage. My only complaint is I can’t run it on natural gas, Only gasoline or propane. If your power goes out for longer than 12 hours then you’ll have to go refill all your gas cans or your portable propane tanks.

Review from westinghouse.com
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Jan 6, 2024
Chimikep
5 out of 5 stars review

Lots of features

I'm replacing a non-working portable generator with this one. Just rec'd yesterday. Put it together and did test run today. Started right up. So far only tested 110v, but will test 220v this weekend. Love the electric start; especially the remote start and stop. Its heavy, but I could roll it around without issue even on gravel. Happy so far!

Review from westinghouse.com
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Jun 7, 2022
Ron_B
5 out of 5 stars review

Amazing Generator

This generator is feature rich and more than capable to keep you powered during a power outage. Assembly was quick and easy and my generator started up right away (on propane) with a simple push of the remote control button. I'd definitely recommend this model to most people. I wish they used a plastic fuel tank because that's my only concern - will the steel tank eventually rust? But no issues so far.

Review from westinghouse.com
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Aug 3, 2021
ghjanc
5 out of 5 stars review

Love the Options

We bought this to be a stand by generator for occasional and emergency use for power outages in our area. We liked the ability to use either gas or propane as in the long run, with only occasional use, we hope the propane will add life of the generator and lower the maintenance worries a bit. The wheels were included and easy to attach and the cage makes it a two man lifting job. (We have two locations and have to transport it by truck back and forth). So far, happy with it!

Review from westinghouse.com
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May 22, 2024
bob_77
5 out of 5 stars review

Started right up on first push of starter button!

This generator works great right out of the box.I love the remote start and the dual fuel option. It switches between fuels flawlessly on the fly. It easily powered a 9500 btu air conditioner and 1000 watt halogen work light simultaneously (didn't want to put to much load on it before break in period was over). The generator appears to be high quality and arrived in perfect condition.

Review from westinghouse.com
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