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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 3,891-3,900 of 25,584 reviews
Oct 17, 2020
TCBAllways
5 out of 5 stars review

Great Product and Support

The WGen9500DF arrived well packaged and appears to be quality constructed. There was very little assembly and the tools needed to complete the assembly are included in the packaging. In addition to the large wheels there is a very nice size built-in rubber grip handle for easy portability. The product is full of other great features and the enclosed user manual in the packaging is very through. Westinghouse customer support was superb on several pre-sales phone calls I had before my purchase. I felt confident enough in the Westinghouse brand, customer support and product warranty that I purchased two WGen900DF, one for me and one for my parent.

Review from westinghouse.com
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Oct 11, 2023
Rush7051
5 out of 5 stars review

Effective Generator

I only bought this generator last week, but have run it on both fuel source, and it runs great. I did however find that the remote start feature seems rather useless, as you have to turn the battery switch (next to the start switch) on before you can use it. There are a lot of other really good features with this unit though, and I plan on doing a 3-way power switch at my meter so as I can run most of my house directly if the power goes out (cheaper than a transfer switch).

Review from westinghouse.com
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Dec 28, 2023
jackWebMan
5 out of 5 stars review

This unit is awesome! Fine piece of equipment!

I just bought this unit after struggling for a few years with an older gas only unit. Arrived nicely packaged on a pallet. It was easy to assemble and prep for startup. I plan to run primarily with propane, and this was an easy setup process too. Ran the unit for a few hours with varying loads to break it in and it is now ready to run through my transfer switch. Couldn't be happier with this investment.

Review from westinghouse.com
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Sep 10, 2023
C13kmf
5 out of 5 stars review

Easy to use with plenty of options.

Our WGen9500DF arrived with everything that it stated. Once I took a few minutes to set it up, it fired right up. Checked the gasoline and propane run options out and both worked. No more stressing out about power outages. Bonus is that we can use it with our camper as well. I would highly recommend if you are in the market for a generator.

Review from westinghouse.com
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Nov 4, 2020
The saver
5 out of 5 stars review

Well made

I purchased this fuel generator, it starts with no problem, I love the remote starting fob. It's simple to switch between fuel sources. I love the fact that all electrical sockets are covered, this definitely will prevent any water or bug from going inside the sockets. I highly recommend this unit. Thanks, John

Review from westinghouse.com
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Jan 28, 2024
Dan Camp
5 out of 5 stars review

Easy to maneuver and use when the power goes out!

We just purchased this after a recent outage that lasted 4 days. The price was very reasonable. It's easy to run and maintains our house when the power goes out. Even my wife is able to to hook it up when I'm away and the power goes out .... Thank you!

Review from westinghouse.com
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May 25, 2021
Babylon 5
5 out of 5 stars review

As Advertized

What can I say? Set up was easy and straightforward, the generator started and delivered power right away (with No call to tech support) and, it arrived with NO missing pieces and in excellent condition. It is solidly built and I estimate it will serve my needs well.

Review from westinghouse.com
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Jul 19, 2023
DD23
4 out of 5 stars review

Love My Generator

After reviewing generators from different vendors I settled on this one. I'm very satisfied with my choice. Both modes of fuel work very well. Started first time with no issues. Only reason I didn't give 5 stars is the gas take gauge does not work, but that's a minor issue.

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Aug 24, 2024
KDAJ in VA
5 out of 5 stars review

Dual fuel is a wonderful option

Bought this for hurricane season and winter storm protection for both the areas we live in Virginia. We have propane utilities so the dual fuel was perfect. Arrived well packaged and on time, easy assembly and started right up. All we need to do now is have the electrician install an access plug on our circuit panel and we are ready for whatever comes our way.

Review from westinghouse.com
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Mar 19, 2024
SnackinDude
5 out of 5 stars review

WGen9500DF - Easy to setup & start... works great!

I received the Westinghouse 9,500/12,500-Watt Dual Fuel Portable Generator (WGen9500DF) on March 6. It was packaged nicely and easy to cut the box sides and slide the unit out as the instructions stated. Setup was easy and took like 15 minutes. I reread the directions a couple of times and viewed the unit prior to attempting setup. Simple steps to install foot supports and 2 back wheels, connect battery junction and add oil. I chose to perform initial startup using the auto start feature. I pressed the start button for 2 seconds. The unit attempting to start, paused, attempted a 2nd time, paused, then started on the 3rd attempt. I wasn't sure what it would do but easy 1st startup! I let run with nothing attached for a few hours. I stopped it using the remote key. Pressed STOP for a second or two and it shut off. After a couple minutes I pressed the start option on the remote for a second and it started right back up! We had some welding to do down at our pond (about 400' from the back of house). Used the generator to power the welder and a couple grinders. Worked fantastic!

Review from westinghouse.com
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