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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 3,321-3,330 of 25,583 reviews
Dec 8, 2022
Paw 1950
5 out of 5 stars review

Great features. Well written owners manual.

I just bought this last week. It arrived promptly. Haven’t had a chance to put everything together yet, but after reading the owners manual, I don’t think it will be a problem. It seems to be a good quality generator, and should be able to power most everything I’ll need during power outages.

Review from westinghouse.com
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Dec 17, 2021
Will04
5 out of 5 stars review

Awesome generator!!

I had been searching for a portable generator for quite some time. I finally made my decision on a Westinghouse, and I am so glad I did!! This is my very first generator and I will be using it when power outages occur in our area to power up my home as a backup. Assembly was very easy to set up, and startup with LPG was very fast with no issues at all. The key fob is also a great feature!! Instructions were easy to follow and understand! This generator is highly recommended, and you won't be disappointed!!!!

Review from westinghouse.com
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Jun 21, 2022
Jamie222
5 out of 5 stars review

Duel fuel and power

This WGen really has the power! I use it for a whole home backup in times when the power goes out and I need to keep my appliances cold and have power to the house! This thing came take the amps needed to literally run the entire home if needed! Great robust product and I love that I can run the duel fuel considering the prices of gas!!

Review from westinghouse.com
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Jan 4, 2022
Anonymous
4 out of 5 stars review

Robust enough to power our 2,000 sq ft home

We recently moved to the foothills of the Sierras (Northern California). Power outages are common, so we bought a little 2,000 watt portable to keep devices charged. We are presently in the middle of an extended outage with no end in sight. My neighbor is an electrician and he told me he could wire this generator into our main so we can power the whole house with very little disruption. I had been under the impression that a whole-house generator would cost five figures. This was an absolute bargain. The only very minor quibble I have with the unit is that some of the threads for the nuts securing the feet are fouled either with paint or a manufacturing burr. I attached the feet using one bolt each but will ream them out later. For now, they're secure enough. That very minor defect is the only reason I did not give it five stars. Being able to run on propane as well as gas is a huge convenience. We will plumb it into our 450-gal propane tank but use gasoline for backup. The wireless fob to turn the generator on and off is a very nice touch. If we have future extended outages, it'll make life a lot easier.

Review from westinghouse.com
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Oct 22, 2021
RJHSMC
4 out of 5 stars review

Great value for money

I have only owned this product for approximately one week. The quality of the unit as well as the packaging is outstanding. I plan to have it connected to the house for standby power late next week and hopefully everything will work well. The only reason I didn’t get it five stars is prior to purchasing it I tried to find service locations and there virtually none in the immediate area. So if the unit has a major problem I probably will not be able to get it repaired.

Review from westinghouse.com
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Oct 1, 2024
DeAngelo
5 out of 5 stars review

Easy Setup

Generator arrived in perfect condition securely strapped to a small pallet. Setup was easy as can be installing wheel kit and front stands less then 10 min without rushing from unpacking to install. I added provided oil.. Battery hook up could not get any simpler I'll be using propane as my fuel source. It hooked up effortlessly with provided hose. Following provided instructions before initial start. I used the push button start. It fired up the 1st try. I let it run about 15 minutes connected it to home with 50 amp generator cable. I turned on preselected breakers & achieved desired result. Noise level....it is what it is I didn't expect it to be quite. Great Buy. Definitely Happy with purchase

Review from westinghouse.com
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May 22, 2025
Lindalee22
5 out of 5 stars review

Great Generator

Whole house generator was just too expensive for us. We decided to go with this generator after reading reviews. We get pretty much the same benefit as whole house but at a fraction, and I mean fraction of the cost. Very satisfied with this generator. Highly recommend.

Review from westinghouse.com
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Jan 18, 2022
JoaoC
5 out of 5 stars review

Perfect for home use

The Westinghouse WGEN 9500 DF portable generator is perfect for power outage emergency use for the home. I recently lost power at my house and I was able to have power for myself and my parents. With the built in handle and wheels it was easy for me to move the generator to a safe distance away from the house. The remote start feature came in very handy so I wouldn’t go out in the rain and cold weather. The fuel efficient motor allowed for my peace of mind as it was able to last overnight. The generator also came in handy when I was upgrading the electrical panel that took several hours.

Review from westinghouse.com
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Dec 28, 2024
jak_rabbit
5 out of 5 stars review

Great generator!

Very impressed with the power output of this unit and how easy it is to use. I wish the instructions were a bit more specific to my particular model as a recommended me to do certain things with photos that weren’t applicable, however, it was pretty easy to Navigate despite that. I hope to never need to use this for a power outage, but glad I have it in case it happens.

Review from westinghouse.com
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Dec 22, 2020
LanieT
4 out of 5 stars review

Looks good and happy for dual fuel option

We bought this only recently, and have not tried it out yet. That being said, the unit looks great and has a lot of nice features (remote start, dual fuel, ample wattage). Only hiccup so far was an issue with the wheel installation. The one axle hole was too small, and the wheel couldn't go on. We eventually reached a service rep who told us this was an issue multiple customers were having, so they advised us to hit the axle pin with a hammer. (Not something we were going to do without their say so! Didn't want to void the warranty before we even used it...) Thankfully, this solution worked for us. Now we're just waiting for the electrician to hook us up with an outlet and an interlock kit, and we'll be good to go. Hoping we don't have to use it anytime soon, but are happy we have it on hand in case we do!

Review from westinghouse.com
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