This brand received high ratings when I was doing my research. It was fairly straightforward to assembly. The manual needs to be updated since the battery connection is now done differently since the leads are already connected to the posts. Now the wires to the battery are connected by male and female connecters half way along the lines.

I received the Westinghouse 9,500/12,500-Watt Dual Fuel Portable Generator on December 21, 2022. On the day of a bad storm this summer was the first time I needed to use it. It would run but not generate power. It took several calls with different agents to get a repair code for repair shop. Once at the shop the parts took several weeks. Repair shop calls and said it still doesn't generate power. Currently waiting on a new generator to be delivered. Warranty works once you get someone on the phone who knows what to do. I chose the generator by the good reviews.

I hate writing this because my last gen same model worked fine with no problems. Received the Gen today it will not start. Talked to tec support first person was no help. Called back after loosing the connection. This time they wrote up a ticket and said a tec will call be back at some time. I just don't know when that will be

Bought it to replace an older generator, great move right before Isaias came through, and now they're sold out or nearly twice the price from resellers. Looking forward to not having to mess around with gas any longer since it has the duel fuel option, but maintains the ability to use gas if the propane runs out.

I am surprised on the easy start and has pull to start in case battery is dead. I bought this generator for the natural gas usage when power is out for a few days can't get gasoline. Easy on the fuel consumption. It has great power output it will run everything in my house that I need in an emergency situation.

So glad to have purchased this generator. We bought this last December (2021) and it sat untouched until just this last April (2022). We had a bad winter storm the end of April and lost power. But we were quickly able to set-up this generator and were able to power two chest freezers, two refrigerators, an internet router, & two computers with no problem for about six hours until our power was restored.

Just bought this generator and it was delivered fast. Two days early. Directions were easy to follow. Had it all together and running in no time. Was a lot quieter then I thought it would be with its size. Ran everything I asked it to and more. Would recommend this 12500 generator to anyone. Great machine.

Although I just bought it and have only run it a short while as a test. I was very impressed with the build quality. I'm frequently so disappointed with how manufacturers package their products for shipping. The generator was well-protected and in excellent shape when I received it.

I bought this after Hurricane IDA hit Louisiana. The summers here are brutal and you can not be here without AC I have been looking at buying a generator for several years now and I finally did it! Too many times without AC will do that to you. This generator is easy to use with very clear instructions and labels. I would recommend Westinghouse to everyone.

I bought this a bit over a week ago and was really happy how easy it was to get going on both gas and propane. Easy final assembly, good instructions, and what appears to be excellent build quality. Started right up and ran some of my tools in the garage for about an hour. Really happy so far.