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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,901-2,910 of 25,583 reviews
Sep 4, 2020
Birdman20
4 out of 5 stars review

My first generator

This brand received high ratings when I was doing my research. It was fairly straightforward to assembly. The manual needs to be updated since the battery connection is now done differently since the leads are already connected to the posts. Now the wires to the battery are connected by male and female connecters half way along the lines.

Review from westinghouse.com
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Oct 18, 2023
bob57
3 out of 5 stars review

Good Warranty

I received the Westinghouse 9,500/12,500-Watt Dual Fuel Portable Generator on December 21, 2022. On the day of a bad storm this summer was the first time I needed to use it. It would run but not generate power. It took several calls with different agents to get a repair code for repair shop. Once at the shop the parts took several weeks. Repair shop calls and said it still doesn't generate power. Currently waiting on a new generator to be delivered. Warranty works once you get someone on the phone who knows what to do. I chose the generator by the good reviews.

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Dec 16, 2022
Tusk B
1 out of 5 stars review

Wont Start

I hate writing this because my last gen same model worked fine with no problems. Received the Gen today it will not start. Talked to tec support first person was no help. Called back after loosing the connection. This time they wrote up a ticket and said a tec will call be back at some time. I just don't know when that will be

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Aug 14, 2020
Cisco Doug
5 out of 5 stars review

Great design, solid construction, well made

Bought it to replace an older generator, great move right before Isaias came through, and now they're sold out or nearly twice the price from resellers. Looking forward to not having to mess around with gas any longer since it has the duel fuel option, but maintains the ability to use gas if the propane runs out.

Review from westinghouse.com
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Aug 16, 2021
blusky
5 out of 5 stars review

easy start, fuel flexibility, great power

I am surprised on the easy start and has pull to start in case battery is dead. I bought this generator for the natural gas usage when power is out for a few days can't get gasoline. Easy on the fuel consumption. It has great power output it will run everything in my house that I need in an emergency situation.

Review from westinghouse.com
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May 8, 2022
sid3
5 out of 5 stars review

Super generator

So glad to have purchased this generator. We bought this last December (2021) and it sat untouched until just this last April (2022). We had a bad winter storm the end of April and lost power. But we were quickly able to set-up this generator and were able to power two chest freezers, two refrigerators, an internet router, & two computers with no problem for about six hours until our power was restored.

Review from westinghouse.com
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Apr 13, 2024
MJones
5 out of 5 stars review

Great generator

Just bought this generator and it was delivered fast. Two days early. Directions were easy to follow. Had it all together and running in no time. Was a lot quieter then I thought it would be with its size. Ran everything I asked it to and more. Would recommend this 12500 generator to anyone. Great machine.

Review from westinghouse.com
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Aug 30, 2023
tmckeon5115
5 out of 5 stars review

Well built and packaged

Although I just bought it and have only run it a short while as a test. I was very impressed with the build quality. I'm frequently so disappointed with how manufacturers package their products for shipping. The generator was well-protected and in excellent shape when I received it.

Review from westinghouse.com
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Oct 21, 2021
Kellie0012
5 out of 5 stars review

Just what I needed!

I bought this after Hurricane IDA hit Louisiana. The summers here are brutal and you can not be here without AC I have been looking at buying a generator for several years now and I finally did it! Too many times without AC will do that to you. This generator is easy to use with very clear instructions and labels. I would recommend Westinghouse to everyone.

Review from westinghouse.com
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Nov 30, 2024
CamCarbellion
5 out of 5 stars review

Arrived in perfect shape and easy to get running!

I bought this a bit over a week ago and was really happy how easy it was to get going on both gas and propane. Easy final assembly, good instructions, and what appears to be excellent build quality. Started right up and ran some of my tools in the garage for about an hour. Really happy so far.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100