I bought it a few months ago. Did not produce power. Customer service has been great. They sent me a new voltage regulator to try but that did not work. They had me load it on a pallet and Westinghouse arranged to have a truck come pick it up. I just received the replacement and everything seems to be good! We will see how it goes !!

This generator was highly recommended by our electrician who has one at his home. He said this model was the best product for the money anywhere. I am really impressed by how easy it is run and how easy it is to do regular maintenance- like changing the oil, etc. I would recommend the WGen9500DF to anyone in the market for a dependable and affordable home generator.

I received the generator on 10/6/22, unboxed, assembled, connected battery charger. Four hours later I started the generator with no issue. I have attempted to start the generator 3 times since and each time the battery has been dead. I am hoping this will be addressed in a warranty claim. Overall seems like a very good generator.

Found all the listed items in the box. Nothing appeared to have been damaged in shipping. Followed the assembly and preparation instructions exactly. The provided container of engine oil wasn't quite enough; so, I purchased an addiitonal quart. Otherwise no complaints. Connected LP tank. Prepared the generator to start per the instructions. It started on the second crank and operated (without a load) for 30 minutes. Have yet to connect to connect and transfer power to house circuits. Am with holding a 5-star rating pending operation with a substantial power load..

Bought this gen. because of the power outages in our area. It came quickly and was very easy to set up and get running. Our house already has a transfer switch and the gen. plugged right in [ with an already available power cord] . It started right up with either gas or propane and we are now ready for PG&E to do their thing.

je Vient de recevoir ma generatrice tres beau produit tres facile a assembler j ai pas encore fais fonctionner ma generatrice Mai's j ai tres confidence que ce produit va faire un tres bon travail losrque je vais en avoir besoin.je recommende ce produit.

Super surprised on how easy it was to unbox, "assemble" (wheel kit and feet)...easy peasy. Follow the set up instructions and its smooth sailing. Not hard to move around. Started right up, ran perfectly. Had electricians over to install a lock out and soft start for AC...they were ultra impressed with the fit and finish. Load tested - this can run every essential in my home if power goes out. There are some things that you must prioritize, dryers, over constant AC, stuff like that - Gave me super confidence for winter and summer brown outs. It will take a while to get to know it better, plan on using it once a quarter and making a use log for maintenence needs. So far - A+

I like the features. Hope the long term reliability will be good. There is one significant design flaw: The battery holder is just welded on single side, resulting in violent vibrations of the battery. The design engineer needs to take some courses in dynamics to see that his design is horrible. It will lead to premature damage to the battery due to excessive vibrations. Had to remove the battery from its tray and place it on solid ground beneath the generator. Also, it is odd by Westinghouse to require writing a review in order to receive bonus cover. We just got the generator this week, how can I write honest valid review with only few minutes running it?

I bought this after the last storm put out power out for 8 hours, just as I was starting to cook my dinner. It's the perfect size to power what I need when the power goes out for a few hours. I dont worry about freezer items thawing, I have power to the water pump, and I can cook with the lights on.

Bought this unit to use during hurricane season power outages in Florida, which can be frequent where I live. I have yet to use it as a result of a hurricane but during tests it can run the majority of my house to include my A/C unit, which is a must in Florida.