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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,261-2,270 of 25,583 reviews
Feb 9, 2022
sandy2
5 out of 5 stars review

Does the Trick!

I bought this generator for our Houston house since we didn't want another freeze or hurricane to affect our power. Living in a patio home makes a permanent generator not a viable option. With this portable generator, we can feel better about the crazy Houston weather since we'll have AC, refrigerator & lights on.

Review from westinghouse.com
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Sep 27, 2020
Kris B
4 out of 5 stars review

Happy so Far

We received our generator in good shape after shopping and comparing for weeks. It is as advertised and is easy to operate. I wanted something powerful, but that I could use without requiring a pull start. After going back and actually reading the instructions, we were able to get the push start going. Very easy to start and no fumes when running on propane. It is still loud, but will be fine in the garage. I will be able to run most of the house off of this.

Review from westinghouse.com
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Jun 29, 2021
BigCohiba
5 out of 5 stars review

Pleased with purchase

This unit has been in very high demand recently. I researched many options for some home standby power. I have a bulk propane system so wanted a dual fuel unit. This fit the bill. Very stout built generator. Looking forward to many years of good service.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 14, 2021
crc0952
5 out of 5 stars review

Excellent Generator

I bought this generator a month ago for my lakehouse. There aren't too many electrical outages but have a reliable generator is reassuring! The generator started right up on the propane....so nice to have electric start! Overall a give this Westinghouse generator 5 stars!!!!!

Review from westinghouse.com
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Jul 7, 2023
nomaddh
3 out of 5 stars review

1month use, feet fell off, battery switch failed

used 1 month. Feet keep falling off. foam on handle is nearly falling off. Battery switch stopped working. Warranty contact is faulty (they do not respond in a timely manner, been over a week with no communication after a ticket was created). CO sensor keeps shutting machine down when running outdoors.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eCommerce

Hello, thank you for your purchase, we are truly sorry that your generator has not held up and will not start! Thank you for reaching out to our support team we are sorry that you have not gotten the help you deserve! Please reach out to us at westinghousevip@wpowereq.com and we will happily escalate your case! Thank you and we look forward to hearing from you.

Nov 3, 2020
ofo69
5 out of 5 stars review

High Quality Generator

I bought this Westinghouse WGen9500DF generator as an upgrade to a 4400 watt generator that I have had for a few years. I wanted one that could power the majority of my home and this is just the powerhouse to do it! The dual fuel feature is a must in my opinion. You never know which type of fuel may be more readily available in the aftermath of a storm. The fuel source can be switched from one to the other on the fly which is very nice. This generator is extremely heavy duty and very well built. The remote start is also a very nice feature. I would absolutely recommend this generator to anyone looking for some serious power from a high quality unit. Get it, you will not be disappointed.

Review from westinghouse.com
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Feb 12, 2022
Tod21
5 out of 5 stars review

Great Product

Bought this in the middle of major ice/snow storm that left us without power for a week. Great product, easy setup, started on first attempt. Great features with electric/remote/manual start options. Product seems well built and Great option for dual fuel usage. Thankful for the peace of mind this has and will provide moving forward.

Review from westinghouse.com
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Jun 4, 2022
70+ year woman
4 out of 5 stars review

Even a 70+ year woman can assemble and use alone

I pull are large travel trailer by myself and needed something to run it off grid. It ;arrived timely, was easy to assemble and the key fob works great. My 70+ year shoulders couldn't pull the cord on the old generator anymore. The only poor planning was the 50Amp plug-in location. The wheel prevents the non-flexable 50 amp trailer cord from plugging in and staying in. I've ordered a short cord 50 amp to 50amp adapter. If it works ad well as I hope I will up my rating to 5 stars.

Review from westinghouse.com
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Aug 23, 2024
Gramps98
5 out of 5 stars review

Great Generator

We experience power outages several times a year in Houston. This last Beryl encounter was "the straw that broke the camel's back!" I purchased the WGen9500DF with the sole purpose of it being able to run our 3.5 ton AC unit. I plugged into our 50 Amp inlet and the unit handles the AC and all other essential electrical requirements at our home. I couldn't be more satisfied with the purchase!

Review from westinghouse.com
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Feb 24, 2023
Bytesrus
5 out of 5 stars review

Dual Fuel

Brought product a week ago. Surprise how quickly it arrived and the simplicity of its assembly. Being a dual fuel product, I was amazed at how easily both started the generator. I would highly recommend this particular model(WGen9500DF) to anyone that needs a generator.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100