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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,097)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 1,051-1,060 of 25,669 reviews
Aug 9, 2023
HappyUser_Jon
5 out of 5 stars review

Runs Great

Unpacked, mounted wheels, oiled, and gassed up. Started using fob right away. Electrician updated electrical service and we tried the generator out using gasoline. It ran my 4 ton split unit ac by itself with no problem. Then tried all 4 burners on stovetop at once (2 double and 2 single) by themselves with no problem. Haven't tried anything else yet. Hopefully I won't have to.

Review from westinghouse.com
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Jul 27, 2023
Ron Heiden
5 out of 5 stars review

Finally I have one!!!!!

I picked up my Westinghouse WGen 12500/9500 yesterday from Family Farm And Home. After unboxing, it was very simple to put together. After adding oil and midgrade gas, turned fuel shutoff to open, pushed the start button and it started immediately. Ran it for 5 hours, then changed the oil as recommended by Westinghouse. Now I'm waiting for the power to go out. I know quite a few people that have this same generator and us it for home backup and love it. It will run their whole home with no problem.

Review from westinghouse.com
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Oct 7, 2021
gaelstar
5 out of 5 stars review

Great generator

The unit arrived on time and in good condition. Installing pads and wheels was easy and simple. I like the fold away handle which makes the unit easy to move around. The wheels were plastic but solid with bearings. I thought the noise level was okay for the kw rating. I liked the remote start and dual fuel option. Now I'm planning for a 50 amp transfer switch for my designated house loads. The only negative is the high thd level which can cause issues with sensitive electronics like smart tvs etc. But in my case the generator is for emergencies so I can get around the thd issue.

Review from westinghouse.com
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Dec 19, 2021
necook
5 out of 5 stars review

Entering Winter with Confidence

I bought this generator in preparation for this winter. It was easy to assemble the wheels and feet. I attached a propane tank. It started right up with ease. Though I hope we won't have the type of winter we had last year, it is so nice to have this generator in case of emergencies.

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Jan 25, 2022
khantpr
5 out of 5 stars review

Westinghouse quality and 12,500 Peak/9,500 W

I replaced a Guardian Ultra Source 15,000 Watt Electric Start Generator with this Westinghouse 9500DF generator. I am amazed at what this gen could handle as for what we needed to maintain heat and electricity for the appliances we needed to cover power outages. This is a must purchase for major power outages in severe weather conditions, we were able to run two full floor gas heater, sump pump, computers, some lights, micro wave, 2 fridge and few other small appliances. The major ones such as freezer and frig no problem. I would buy again. It took me about 15 mins to assemble and the unit fired right up, and ran like a champ.

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Jun 6, 2024
Greyfox
5 out of 5 stars review

Power and versatility in ONE

Overall, I’m very impressed with this Westinghouse generator in terms of both the amount of power it provides, expansion capabilities, quality construction, and versatility of use. I bought this generator to be primarily used for home power in case of emergency. With up to 12,500 watts of surge power and 9500 watts running power with gas, it can handle pretty much my entire house. I LOVE the dual fuel options, as I usually have plenty of propane I can use as well. Even though the surge and running wattage is a bit lower when using propane, I still have plenty of juice to power the necessary items when the grid goes down. Esthetically, the generator is very handsome, with neat lines and logical functionality. I will be using the 30 amp/240 volt plug with a house transfer switch for now, but having a 50 amp/240 volt plug allows me to upgrade in the future. Before I bought this generator, I did quite a bit of research. This generator, the Wes9500DFc is by far the best for the money. I would highly recommend this generator if you’re looking for one of the best that combines awesome looks with high performance. POWER…VERSATILITY…QUALTY…you get it plus more with this Westinghouse 9500 DFc generator.

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Jan 4, 2022
JimS3225
4 out of 5 stars review

Ease of use

I purchased this generator to power our 3000 sq foot home. Total electric home with exception of natural gas for heat. Ordered on 12-27-21 received 1-4-2022. The shipping box had three holes in it but the generator was fine. The quick start and user manuals were both missing. I don't think they fell out of the box. I don't think they were included. Everything else was there. Followed the setup instructions to the letter. Added an additional 4 or so ounces of oil to bring the level 2/3's up to the Full line. Attached a propane tank, turned fuel selector to LPG, turned on the battery, pressed start on the FOB and there was life. I plugged in a shopvac, air compressor and two circular saws and ran them all at the same time. The gen dipped for a second and then went on as if they weren't even there. Ran the gen for about 1.5 hours running the tools during that time. Tested the output voltages of the 50 amp plug and they were correct. Did not test gasoline mode but fully expect it will work just fine. Turned off the battery switch. Let the unit cool off, covered with an old sheet, rolled it into the garage and plugged in the battery tender. It's a good looking unit. All controls are easy to access. The noise level was acceptable. The wife says no worse than my snoring. Overall a good unit with lots of features compared to other brands I shopped. The covers over the power outlets are a really nice little feature. Can't believe every brand doesn't have them. We are now ready for the next wind, snow or ice storm.

Review from westinghouse.com
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May 14, 2025
Wrench101
5 out of 5 stars review

Great features for the price! Solid machine!

We purchased this unit as a replacement for an older, lower wattage unit that we'd had for years. Boy how things have changed! A remote start for a generator! Very nice feature! Switching between gasoline and LP is just the turn of a switch. Starts right up with no hiccups and runs solidly. The only thing that I wish had been included was a generator cord. All other generators I've purchased have included one. I would also prefer to have the LP inlet a bit higher above the ground. Still a great product. It runs quieter than my old 5500 watt unit. I'd recommend this unit.

Review from westinghouse.com
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Jan 20, 2025
jamminmac
5 out of 5 stars review

Solid Product & Great Value

I bought this product after the last hurricane created yet another power outage in my area. This generator has plenty of power to support my well pump, aerobic system, multiple refrigerators/freezer, entertainment systems, climate control systems, and lighting when the power is out. The multiple fuel options add more flexibility. It's ready to go for this next winter storm headed our way.

Review from westinghouse.com
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Jan 25, 2021
RAJD
5 out of 5 stars review

Good Features - Good Size

I purchased this in December 2020. I was pleasantly surprised at how easy to assemble it was. It only took about 15 Min. The handle makes it easy to move around. I have used it a few times since. Every time it has started on the first try. (I am using gas but I have a tank of propane on hand) The ability to use either gas or propane was one of the reasons I chose this unit. I use it to power my home during blackouts, and it has handled the load with out a problem. It has many other good features also. Overall I am very happy with the performance of this unit.

Review from westinghouse.com
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