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Customer reviews for 5000/3900–Watt Westinghouse Gas-Powered Inverter With Quiet Technology + Remote Electric Start for
5000/3900–Watt Westinghouse Gas-Powered Inverter With Quiet Technology + Remote Electric Start
4.7 out of 5 stars
stars
7,748 ratings7,719 reviews
  1. 5 stars78% (6,082)
  2. 4 stars18% (1,399)
  3. 3 stars2% (164)
  4. 2 stars0% (34)
  5. 1 star1% (69)

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Showing 411-420 of 7,719 reviews
Oct 1, 2022
Reviewer name: Joshua_Daniel123
5 out of 5 stars
5 out of 5 stars review

Top notch product

I bought this unit about a week ago. Once it arrived, I read the directions cover to cover and then thoroughly inspected the unit. This thing is flawless! The instructions said to run it at no more than 50% power for the first five hours of use. The unit is so powerful that I couldn't even get it to 50%! I was plugging everything in and still only reached 25%. Westinghouse is by far at the top of their game. I, without a doubt, will recommend Westinghouse products to anyone I know.

Review from westinghouse.com
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Apr 21, 2021
Reviewer name: dxx_lxx
3 out of 5 stars
3 out of 5 stars review

Problem From the Start But Fixed By YouTube

Out of the box, the generator would not start. I rechecked all startup instructions but no start. I removed the side panel and manually set the carburetor choke. The unit started. I shouldn't have to do this on a brand new Westinghouse product. There are 2 YouTube videos that explain the very problem I experienced. They are titled "Westinghouse iGen4500 Inverter Generator (Buyer Beware)", dated August 14, 2020, and "Westinghouse Gen 4500 Inverter Generator Repair", dated August 17, 2020. Westinghouse needs to watch these videos. If there are YouTube videos highlighting this issue, and I experienced it too, there must be many, many more units like it. The videos clearly show an quality control issue. The 5 pin male electrical plug that controls the carburetor choke does not lock into the female receiver at the control unit. There is no positive locking connection made during assembly. The connection came loose. Westinghouse can do better than this, or you can concede that the others will be better. My initial impressions and startup of this unit has left a bad taste in my mouth. But the issue is fixed (by me) and I’m willing to allow the generator time to prove itself. I am hoping for the best for my investment. Another issue. The 4500 rated peak watts has a hard time starting my 13,500 BTU AC compressor on my RV trailer. I would think that a 4500 watt peak rating would easily start this unit. Something to work on. Thanks for listening.

Review from westinghouse.com
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Apr 26, 2019
Reviewer name: RBouley28
4 out of 5 stars
4 out of 5 stars review

Great Generator at AnAmazing price

I've only used this product a few times in the time that I've owned it and I love it. Its nice and quiet and doesn't seem to use a ton of fuel while in use. To be fair I haven't even come close to making it put out all of the power its capable of but that time will come soon now that its getting warm out and ill be using it to run my A/C in my RV. The only problems (1st World) I can think of as of right now is that the remote start is very laggy and sometimes doesn't work at all. Another thing that concerns me is not knowing if the generator also charges the on-board battery while its running. I couldn't locate this information in the owners manual. So that for me brought it down from a 5 star to 4.

Review from westinghouse.com
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Jan 8, 2025
Reviewer name: Kersh
3 out of 5 stars
3 out of 5 stars review

Still Evaluating

The quick start guide is in error in the very first step. No need to take the access cover off to add oil. There is a dedicated access cover for oil. An oil fill funnel is provided, which is nice, but the spout is so small, it is a challenge to add oil w/o spilling. Maybe a slightly longer hose on the funnel would be better so it could be bent to more of a vertical pouring position. The leads on the battery are too short for people like me with big hands. It is difficult to get my hands into the small battery compartment. My knuckles are now scraped. I plugged in the AC adapter to charge the battery, but there is no indication (like an LED light) to indicate it is charging. Something as simple as you find on an electric shaver would be an improvement. My next step will be to add fuel and see how it actually works. At this point in the process, as you can read, I am a bit frustrated. Hopefully the rest of the process will be better.

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Cam - Westinghouse

Jun 5, 2020
Reviewer name: Stringer
5 out of 5 stars
5 out of 5 stars review

I love the remote start in the fuel efficiency!

I bought this last fall. Finally got a chance to use it for the first time camping last weekend. It started and worked excellent I absolutely love it! the only dislike I have is how you have to change the oil but other than that it's a perfect little machine

Review from westinghouse.com
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May 26, 2023
Reviewer name: tf12
4 out of 5 stars
4 out of 5 stars review

Just got it

Just unboxed it and it seems well built. I like the luggage style handle and wheels a lot. Definitely bigger than I anticipated but I’ve never had a portable generator before so don’t think it’s specific to this one. Haven’t actually turned it on yet so can’t comment on how it runs.

Review from westinghouse.com
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Dec 23, 2022
Reviewer name: chuck in Winchester
1 out of 5 stars
1 out of 5 stars review

Junk and Poor Quality Control

I bought one of these new, and it has never started easily, and generally not at all. I did research troubeshooting videos, and the consensus is that Westinghouse for this model (iGen4500) had a starting/choking issue--but they have never fixed it. Once again (today) I needed a generator, and spend about a hour in the snow in 0 degree weather, trying to start the generator.

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Mar 12, 2021
Reviewer name: turtle
5 out of 5 stars
5 out of 5 stars review

well designed, choke wiring issue easy fix

Generator started immediately but would not get to speed due to choke. Found the Westinghouse tech note on the problem, easy fix, remove cover and reconnect wiring harness. Apparently not connected at factory. Beside this issue, I have no complaints and highly recommend it.

Review from westinghouse.com
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Oct 26, 2022
Reviewer name: Dan2334
5 out of 5 stars
5 out of 5 stars review

Great rv generator

I’ve been borrowing my buddies Westinghouse IGen 4500 for several weeks now and I have been extremely impressed with this generator. I recently bought my own, my family and I like to camp off grid in our rv as much as possible throughout the year. This generator has been able to keep my air conditioner, all my appliances, plugs, lights, tv, and some other equipment running at one time during the summer and does everything I need it to do in the winter aswell. It’s very quiet so you can have it running at night while everyone is sleeping without bugging or waking anyone. It shipped to me in perfect condition and required very little work to get the generator started and running. I give the westinghouse IGen4500 5 stars because it deserves it.

Review from westinghouse.com
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Sep 13, 2019
Reviewer name: Pat 1124
4 out of 5 stars
4 out of 5 stars review

Great features

I got this yesterday filled it with gas and oil hooked up the battery and it started up with in two pulls.Then tried the electric start fired right up. Then tried the key fab and again fired right up. no leaks. I gave it four stars because i have to order the higher elevation kit for the carb.

Review from westinghouse.com
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